CLEVELAND CUSTOM CLEANING & RESTORATION INC

Terrible! Ed Barcik provided an inflated estimate for work that was required on a house I purchased. Fully exploiting the purchase contract timeline, his employees did half of the work on the estimate and he demanded the full monetary amount of the estimate. When the seller of the house asked for a bill for work completed he never responded. The contractor never set foot on the worksite and put a lien on the house without notice or speaking to anyone. The work that was performed is terrible and needs to be completely redone. He has shone a complete lack of professionalism by refusing to answer phone calls from me, my agent, the agent's broker, or the seller that contracted with him. He has been blacklisted by my real estate agency. As you will see in the photos, the mortar joints of the repair area were doubled in size to skimp on material. A white mortar was used when the rest of the mortar on the house is grey. Because the joints are over an inch wide and the mortar looks to be improperly mixed, there are cracks throughout the entire area which will allow water to get in behind the stone. The estimate included additional stone to be removed and replaced, but that work was never done and would have be half the cost of the full estimate. Before the lien, the contractor had received 50% payment. Rather than handle this issue like a man, he chose ignore any reasonable request.

Ed and his partner Ron came out to the site to give me an estimate, after numerous emails he came up with a price which we agreed upon and signed a contract. Upon paying him a 30% deposit he sent his workers out to begin the stucco. After completing the stucco he sent another worker to start installing the stone, he put a little of the stone up on a Friday and by Saturday morning most of the stones had fallen off. I called Ed to see what was going on, and did not get any response from him for about 4 days. Finally Ed sent me an email telling me that there were "problems" and we need to come to some sort of resolution. He said they wrote the contract based on 650 sq ft, but after completing the stucco his worker decided to measure and he said there was 900 sq ft. He said if I want him to complete the work I would have to pay him $5000 for more stone and stucco. He refuses to show me a receipt for the stone, he refuses to honor his contract yet he put a lien on my home. Beware!

Very difficult to work with. Very poor at maintaining contact, as I was moved out of state. After giving an original quote, backed out of the work just at inspection time, forcing me to find a back up contractor, set up an escrow for the work and barely get my home closed for sale. Also had problems with billing, they did not return calls or emails and ended up charging me finance charges and putting a lien on the property, despite the fact that no one would get back to me. Extremely negative experience. Would never recommend them and hope no one has to experience their horrible customer service.

WE HIRED THIS COMPANY TO BE THE CONTRACTOR ON OUR JOB. HE THEN SUB-CONTRACTED THE JOB TO SOMEONE ELSE THAT DIDN'T SHOW UP. HE DIDN'T TAKE OUT PERMITS, DIDN'T INSTALL ELECTRICAL OUTLETS TO CODE, INSTALLED WINDOWS THAT DID NOT VENT, STRUCTURALLY DAMAGED THE BRICK SURROUNDING THE WINDOWS AND NEVER ATTEMPTED TO FIX IT, DID NOT COMPLETE THE PAINTING JOB AND LEFT THE SUPPLIES, LEFTOVER PAINT, AND GARBAGE IN WORK AREA. THIS JOB WAS SUPPOSED TO TAKE 2 WEEKS, BUT TOOK 4 MONTHS TO COMPLETE. THE OWNER NEVER CAME OUT TO SUPERVISE THE JOB.

GARY ARRIVED PROMPTLY AND WAS VERY KNOWLEDGEABLE AND HELPFUL ABOUT THE WORK TO BE DONE. HOWEVER, THE JOB ESTIMATE DID NOT ARRIVE AS PROMISED IN A COUPLE OF DAYS. A FOLLOW-UP PHONE CALL REQUESTING THE ESTIMATE GOT NO RESPONSE.