Anderson Heating & Cooling

Immediate response, very careful, tech Ryan very courteous, explained what he was doing, determined the age of my water heater. Tried to get the pilot lighted. Gave me the price for replacing the pilot or installing a new water heater. When I decided on the new unit, he left, picked up the unit, installed, replumbed in a better way, marked the installation date on the tank, explained and showed me how to light the pilot, marked the various pipes, installed a pan below the unit to protect from water should the sump pump go out briefly. He kept the house clean and took away the old unit. It was a completely positive experience.

They were quick, considerate of our property, great with keeping me informed on what was happening and cleaned up everything, removing all of the old stuff and explained to me how everything works. It is such a relief knowing we'll be good for another decade or two. I was really impressed with speed the project was done in, considering there were only 3 men and for what they had to do. They tested everything before leaving and left instruction papers from the new equipment that was installed, including a new thermostat that we can actually make sense out of. Great job. No complaints, all praises. Nice job, Ethan, Phil and Marc!

very easy to do business with.