Supeck Septic Services LLC

The inspection showed the system to be in excellent condition and resulted in a renewable annual inspection and as needed maintenance service contract as required by Portage County at a very reasonable price of $155.00 per year.

It went well. Both the woman who scheduled the appointment and the service technician were great. I've forgotten their names but both were extremely helpful and informative.

They were totally good, I'd give them an A. They came out when I needed them and gotten the job done in a day. I don't have any complaints at all.

Professional, very prompt in response as well as arrival time for the service. The technician offered many helpful hints to keep our septic tank "healthy" until our next service. Very much appreciated!

Excellent service, tech and office staff.

Great! On time, quick and easy.

They did the service satisfactorily. The were timely and professional.

Just like it should.

Mack is who serviced my "mound" septic system since we built this home in 2001. They were under contract to do the inspections, change filters, etc. They did that, but being a new septic system owner I was not aware of necessity to pump out the septic tanks every 3 years. My bad for sure, since I likely should have known better, but when I asked the Mack guy he said they don't do that stuff, call someone. REALLY? He was always very polite and did his job very professionally, but never gave me any advice on caring for my system, and they don't do it anyway? I called Supek Septic Services and they were awesome. I told them the problem and they sent a supervisor out who said my tanks were so full of sludge he wasn't sure it was even working as it should. It took him 2 hours to pump sludge from all three tanks, and only the first one should have any sludge, and only a little in 2nd. My 3rd tank had so much sludge I was pumping sludge into my mound and causing possibly irreparable damage to the mound. We won't be able to evaluate the exact extent of the damage until spring, but had Mack Industries been a "full service" septic company I wouldn't be facing the possibility of replacing my mound in only 15 years of service.

Great job,very professional

After speaking with the receptionist, whose name I have forgotten (sorry!), we came to the conclusion that the noise was probably an unbalanced aerator which I could take care of myself, if I wanted. I did so and saved some money via that route. Furthermore, she knew the details of the septic system that we have and mentioned that there are filters that are supposed to be replaced every 6 months. With that information, we setup an appointment in the next few days. The day of the appointment the Supek rep arrived promptly and proceeded to pump the tank and replace the filter. All in all it took about an hour to complete. He then set up a contract to come out and replace the filter every 6 months and informed me that the next pumping should be done in 3 years (the receptionist had also said this at the time of my call). Great service! Cost for the Filter contract ~$220 Cost for the tank pumping ~$250 (once every 3 years)

Great, appointment was scheduled quickly, within a couple days of calling them. They arrived when they said they would and the cost to pump the tank was exactly what I was quoted.

they gave me answers to my questions as to repairs and costs.