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SERVPRO OF MEDINA COUNTY

Founded 1977 • With Angi since June 2007

DBA: VALEGA'S PROFESSIONAL HOME CLEANING INC.

Business Highlights

Emergency Services OfferedEmergency Services Offered

Amenities

Free Estimates
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Warranties
Yes
Senior Discount
no
Emergency Service
Yes
Eco-Friendly Accreditations
No
Bonded
Insured
This pro has not provided any licensing information to Angi at this time.All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.

Verified Reviews

4.4

(7) Verified Reviews

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Showing 1-7 of 7 reviews
Molly P.
5.0
04/29/2015
The company was here within a few hours of the event. Dennis was the crew chief who evaluated the damage. He was very technically competent, and knew how to handle the situation. The crew came in, dried things out, took out all of the wet hardwood floor and even tried their best to save it. Everything was disinfected due to the nature of the damage. They were so gracious, and were conscientious of my chemical allergies during this process. They were very patient and professional when working with my insurance company. The crew worked quickly, cleaned up after themselves, and carefully documented everything. They followed up and made sure there was no mold growth and everything was completely dry. I was really touched by their compassion and efficiency, and would definitely call on this company in the future if need be.
Description of Work
I had a toilet overflow upstairs, and it did a lot of water damage to my lower level.
Category
water damage restoration
Gayle H.
5.0
02/17/2014
Basement is really large and they made sure everything was done properly. Can't even tell there was water in the basement now. Very pleased with the job and their professionalism.
Description of Work
Removed water from basement. Sorted out damaged items. Removed all garbage and damaged items. Cleaned and deoderized entire basement. Dealt directly with my insurance company.
Category
water damage restoration
Carolyn W.
1.0
05/13/2013
BIs why we called themasement flooded due to faulty hot water tank. Crew arrived when promised and began cleanup. Supervisor gave us time frame on how long they would need for cleanup. Crew wasn't even there half of the time estimated and dumpster that was to be left for a week was gone in less than 48 hours of bringing it in. Horrible inventory control, many valuable items thrown away without being documented for insurance replacement. Left half removed paneling, open studs with nails on which I severely cut self trying to get into an area to shut off light requiring tetanus shot/stitches. Once crew left for day with promises of returning next day they never came back. Much of cleanup provided by us. Tried to dispute amount billed to insurance but insurance company still paid out $10,000 for less than 2 days cleanup. Will never use again or recommend to others. Very poor service and resulted in big mold problem which is what they were hired to prevent. End result cost us several thousand out of pocket.. We had prior experience by another Servpro franchise elsewhere in Ohio that was amazing, which was why we called this franchise to begin with.
Description of Work
Water removal, cleanup, inventory, demolition
Category
water damage restoration
Peg C.
5.0
04/04/2012
I would definitely use them again. They were very quick and did a good job all-around.
Description of Work
They cleaned up water after our hot water tank broke and leaked on our basement carpet.
Category
carpet cleaners, water damage restoration
DENISE M.
5.0
06/22/2011
They were extremely proffesional. They did an excellent job. They always showed up when they said they would. They gave me an estimated time and always showed up during that time. They explained every single thing they did as they went along. Their estimate was right on and there were not any massive changes or additions. The estimate was extremely concise. They measured every room and did not waiver from their estimate. I did not have surprises what so ever. If I ever had any type of problem again, I would definitely use them again.
Description of Work
I had a flood in my basement. My neighbors hot awter tank leaked and water came into my place. They came and cleaned it all up for me.
Category
carpet cleaners, water damage restoration
Cheryl N.
5.0
08/19/2007
It was a smooth, easy transaction...and the final bill was $400 less than the estimate.
Description of Work
My basement flooded due to heavy, heavy rains. The company came in and pulled tile up, emptied wet boxes and cleaned what they could reach. They installed huge air blowers and a big dehumidifier...left them running for three days straight. The company sprayed for mold, disinfected and deodorized. They made me wear a mask to go into the basement to see the work. I told them I had asthma and they remembered.
Category
water damage restoration
ELLEN J K.
5.0
06/27/2007
They are very thorough. They dried everything out, then they re-stretched the carpet and they made sure no mold would be able to grow. They are very good about telling you exactly what they are going to do, and they warned us that it would be very loud because the drying fans they use are very powerful. They use disinfectant agents to ensure that no microorganisms or bacteria can grow.
Description of Work
We had a pipe burst in our home and they came in to clean up all the water damage.
Category
carpet installation, water damage restoration

Other Information

Services offered

RESTORATION OF FIRE, SMOKE, & SOOT. WATER REMOVAL & DEHUMIDIFICATION, MOLD MITIGATION & REMEDIATION, CATASTROPHIC STORM RESPONSE, MOVE OUTS & CONTENTS RESTORATION, ELECTRONIC EQUIPMENT, CONTENTS CLAIM INVENTORY SERVICE. CLEANING OF AIR DUCTS & HVAC, BIOHAZARD, CRIME SCENE, & VANDALISM, CARPET & UPHOLSTERY, DRAPES & BLINDS, CEILINGS & WALLS, ARTWORK & BOOKS, & DEODORIZATION.

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FAQ

SERVPRO OF MEDINA COUNTY is currently rated 4.4 overall out of 5.

SERVPRO OF MEDINA COUNTY is open:

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

SERVPRO OF MEDINA COUNTY accepts the following forms of payment: Check, Visa, MasterCard, Discover

Ask SERVPRO OF MEDINA COUNTY for details on free project estimates.

No, SERVPRO OF MEDINA COUNTY does not offer eco-friendly accreditations.

No, SERVPRO OF MEDINA COUNTY does not offer a senior discount.

Yes, SERVPRO OF MEDINA COUNTY offers emergency services.

Yes, SERVPRO OF MEDINA COUNTY offers warranties.

SERVPRO OF MEDINA COUNTY offers the following services: RESTORATION OF FIRE, SMOKE, & SOOT. WATER REMOVAL & DEHUMIDIFICATION, MOLD MITIGATION & REMEDIATION, CATASTROPHIC STORM RESPONSE, MOVE OUTS & CONTENTS RESTORATION, ELECTRONIC EQUIPMENT, CONTENTS CLAIM INVENTORY SERVICE. CLEANING OF AIR DUCTS & HVAC, BIOHAZARD, CRIME SCENE, & VANDALISM, CARPET & UPHOLSTERY, DRAPES & BLINDS, CEILINGS & WALLS, ARTWORK & BOOKS, & DEODORIZATION.

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