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Mark's Cleaning Service

Carpet Cleaning, House Cleaning, Floor Cleaning and Waxing,

About us

■We make cleaning your carpet painless. ■Our carpet cleaning is fast and efficient. We get you back to your normal lifestyle quickly. ■The most advanced cleaning system on the market is used to provide maximum soil removal and spot removal ■No sticky residue or over-wetting of your carpet.

Business highlights

40 years of trusted experience
Emergency Services Offered

Services we offer

Janitorial Services, Water Damage, Carpet and Upholstery, Oriental Rugs, Air Ducts, Pet Odor Control, Maid Service, Tile and Grout Cleaning, Window Cleaning, Drapery Cleaning

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.767 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
15%
3
3%
2
3%
1
0%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 67 reviews

Michael C.
02/2020
5.0
carpet cleaners
  + -1 more
Fantastic! Very courteous, professional and efficient.
Description of Work: carpet cleaning for 5 rooms, 3 stairs and hallway

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Jerry H.
01/2018
4.0
carpet cleaners, floor cleaning
  + 0 more
fine- did what I needed and did well
Description of Work: cleaned floor grout

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Ginny P.
07/2016
3.0
carpet cleaners, window cleaning
  + 0 more
Not a good value. Exterior windows washed and not well. Did not wash two windows that I paid to have washed. Many windows have streaks and you can see where the washing device and cloth left residue. The two workers were pleasant and checked their work. They cleaned the windows late in the afternoon and it was 90+ degrees.
Description of Work: Exterior window washing

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$190

Response from Mark's Cleaning Service
Sorry if you are not satisfied with your window cleaning [Member Name Removed]. Mark's Cleaning Service does offer a money back guarantee but please call and let our office staff know. 330-725-5702

Mike E.
01/2016
5.0
carpet cleaners, house cleaning, upholstery, floor cleaning
  + 2 more
Punctual, polite, professional. They use a "green" cleaning method that leaves no residual chemical odor, along with a cleaning solution that does not leave the carpet saturated and wet for more than a day or overnight. They also had no problem moving some of the more difficult pieces of furniture and took special care to protect the carpet from table legs and heavier furniture staining from contact with cleaned carpet. And they put it all back where it was ! I have already recommended them friends and family and will definitely use them in the future.
Description of Work: Cleaned basement and main floor carpet (7 rooms), 2 upholstered chairs, and special treatment for high traffic areas.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Char A.
12/2015
5.0
carpet cleaners, ceramic tile, house cleaning
  + 1 more
John was polite and friendly. I am pleased withe the results. He went above and beyond on his own initiative. I was beyond thrilled!
Description of Work: Mark's cleaned and sealed 2 rooms of tile and cleaned the great room carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Myla W.
06/2015
2.0
house cleaning
  + -1 more
It was horrible. They did not clean the toilet there was feces around the seat. There were big cobwebs in the middle of the floor. The floor was not even swept. We never knew when they were coming they would come whenever they feel like. I was very very disappointed. Price was not important to me if they did a wonderful job I would have paid them anything.
Description of Work: We used Mark's Cleaning Service.
Rating CategoryRating out of 5
$160

Response from Mark's Cleaning Service
[Member name removed] we are extremely sorry for the inconvenience, We would like to Re clean and give you a refund to make this up to you!. Please give us a call at 330 725 5702 so we can honer our 200% Money back Guarantee! Thank you for your input!

ROBERT J.
06/2015
5.0
carpet cleaners
  + -1 more
It was fine. They were very pleasant. I liked them partly because they were local. They were very considerate on time. The price was reasonable.
Description of Work: They cleaned my carpets for me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Mark's Cleaning Service
Thank you for your support and for choosing marks cleaning service! We hope to be your choise for any of your future cleaning needs.

Joseph G.
06/2015
5.0
carpet cleaners
  + -1 more
They did a real good job. We were impressed with them. What impressed me is that there were guys and his boss and they were thorough. They were straight forward in what they were going to do and they did exactly that they said they were going to do, super. They are always there when they say they will be there. I would use them again in the future without a doubt.
Description of Work: We used Mark's Cleaning Service a while ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Mark's Cleaning Service
Thank you for your feed back we are very happy to hear that you were satisfied with the service we have provided!

John F.
05/2015
5.0
carpet cleaners
  + -1 more
I'm satisfied with their work after the second visit.
Description of Work: The company returned and repaired some work that was done previously.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Mark's Cleaning Service
We are very happy to see your positive feedback and we hope to be your chose for carpet cleaning in the future. Thanks.

Ed B.
01/2015
4.0
carpet cleaners, oriental rug cleaning
  + 0 more
Scheduling wasn’t hard. They were easy to talk to and open to anything I had to say. They did a good job.
Description of Work: They cleaned an area rug, runners, and a bedroom rug.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$100

Response from Mark's Cleaning Service
We look forward to working with you again! Thank you for your feedback!

LUCY R.
01/2015
4.0
carpet cleaners
  + -1 more
They were pleasant and there no problems scheduling. They sprayed it with a chemical and then sucked it back up, I'm not sure if the carpet was scrubbed. It took a couple of days to dry and it didn’t come as clean as I thought it would. There were still white lines in the seams and I’m not sure why.
Description of Work: I had some old, commercial carpet tile and I put it down in the basement that they cleaned, around 26' x15'.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Mark's Cleaning Service
We appreciate your feedback! Thank you very much.

DAVID J.
01/2015
4.0
carpet cleaners, upholstery cleaning
  + 0 more
They did a good job. There was no problem with scheduling and it only took a phone call. The work has held up and it stays clean. They answered all of our questions and I would recommend them.
Description of Work: They cleaned the carpet and some furniture upholstery.

Rating CategoryRating out of 5
quality
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from Mark's Cleaning Service
We really appreciated the kind words! Looking forward to working with you again.

Randy B.
10/2014
5.0
carpet cleaners
  + -1 more
Dlyan was on time and very courteous. He worked hard for an hour and a half and the carpets looked and smelled great. I think it is a very fair price to have all of my carpets cleaned. I will definetly use them again in the future.
Description of Work: Cleaned all of the carpets in the house. Living Room, Dining Room, and four bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from Mark's Cleaning Service
Your feedback is very important to us! We really appreciate it.

Karen R.
08/2014
5.0
carpet cleaners
  + -1 more
Prompt, professional, friendly service. I will definitely use this company again and recommend to friends and family. The technician, John Barber, will be requested for future jobs as well.
Description of Work: Pre-treatment of carpeting and cleaning of carpet. Excellent work!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Mark's Cleaning Service
We really appreciated the kind words! Looking forward to working with you again.

Carol B.
08/2014
3.0
carpet cleaners, house cleaning
  + 0 more
Man came promptly to estimate. He was excellent (name is Mike). When the window cleaners arrived, the older of the two said he could not remove our screens. I said they had been removed before and that it should be a standard operation to remove them. he said he didn't know how and couldn't do it. He was not pleasant or apologetic about the way he said it. I said I would get someone else to do it. A week later, we received a bill for the entire amount, though I had called Mike, the estimator, to report what had happened on the day the washers were here.
Description of Work: Wash windows

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
3.0
punctuality
4.0

$250

Response from Mark's Cleaning Service
Thank you for your valued feedback!

Andrew V.
04/2014
5.0
carpet cleaners
  + -1 more
Fantastic job, carpets looked new and smelled good. They put furniture on foam blocks so carpet moisture would not leach into wood furniture. Moved all furniture as needed.
Description of Work: Cleaned Livingroom, diningroom and Family room carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Mark's Cleaning Service
We appreciate your valued feedback!

C L.
12/2013
5.0
carpet cleaners
  + -1 more
Best carpet cleaning service(of many)experienced in Medina. Very pleasant technician with experience and interest in providing satisfaction. Will be my first choice for service in future. Great job!!!
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Mark's Cleaning Service
We appreciate your great feedback. We value you as a client and thank you for the continued trust in us!

Karen J.
10/2013
5.0
house cleaning
  + -1 more
It was thoroughly cleaned and sparkling when they were through. They were punctual and very professional
Description of Work: We sold our home and had Tanya and her crew clean the entire house after we moved out and before we turned it over to the buyers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Mark's Cleaning Service
Thank you so much! We look forward to working with you again!

Anita T.
10/2013
5.0
carpet cleaners
  + -1 more
He was very good and carpeting looked lovely.
Description of Work: Cleaned my dinning room carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Mark's Cleaning Service
Thank you! We appreciate your valued feedback!

Jerry P.
08/2013
5.0
carpet cleaners
  + -1 more
They were quick and quiet. Arrived right on time and it cost exactly what they had quoted. Very professional, excellent work. No complaints whats so ever.
Description of Work: Shampooed several rooms of carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Mark's Cleaning Service
Thank you for the great feedback! It was a pleasure working with you!

Joseph G.
07/2013
5.0
carpet cleaners
  + -1 more
They were fabulous. They came out within a half an hour of calling them with all their equipment and did a nice job.
Description of Work: Our tub overflowed and destroyed some cabinetry on the first floor, and the carpet and ceiling in the basement. They got the water out, cleaned up, and repaired the cabinetry and the ceiling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Response from Mark's Cleaning Service
Thank you for your trust in us!

DAVID J.
07/2013
5.0
carpet cleaners
  + -1 more
It went excellent. I would get them to clean my home about every year.
Description of Work: They cleaned our secitional couch which has 5 pieces, living room carpet, 2 sets of steps (18 steps) , and the upstairs hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Mark's Cleaning Service
Thank you for the great review! We look forward to continuing to work with you. We appreciate you!

COLENE S C.
07/2013
5.0
carpet cleaners
  + -1 more
They were one time and spot cleaned the bad spots. They explained the drying time and everything was good. I get cards monthly with the services that are discounted at that time.
Description of Work: I have used them 7 or 8 times to clean my carpet. This most recent time they cleaned all the carpet in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Response from Mark's Cleaning Service
Thank you for your ongoing business! We value you as a client!

leslie R.
01/2013
4.0
house cleaning
  + -1 more
Yes, we plan on hiring them in the future.
Description of Work: They clean my home every other week. They have been cleaning for 2 years or so.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from Mark's Cleaning Service
Thank you for the comment and for being an ongoing client of Mark's Cleaning Service! We value you!

Jerry P.
01/2013
5.0
carpet cleaners
  + -1 more
I keep calling them back because they do a really good job. We use a guy name Mike who comes out. In the past I had leg surgery and he once asked me if there was anything he could do for me, which impressed me. Every time I call them I now ask for Mike. Their prices are always good and they run good specials. I have enjoyed their service and I do not intend on using anyone else.
Description of Work: I have used them for many years now. We’ve lived in this house for 14 years. I’ve used them for probably 10 of those years. We had wall to wall carpeting for many years; they use to clean all of the carpeting. We now have a combination of tile, laminate flooring and carpet, so they clean all of the flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Mark's Cleaning Service
Thank you for the comment and we have appreciated working with you over the years!
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Contact information

325 S Elmwood Ave, Medina, OH 44256

http://www.markscleaning.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
House Cleaning,
Floor Cleaning and Waxing,
Window Cleaning,
Ceramic Tile,
Oriental Rug Cleaning,
Upholstery Cleaning,
Upholstering,
Buffing and Polishing,
Window Treatments,
Tablepads,
Rentals - Equipment

FAQ

Mark's Cleaning Service is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Mark's Cleaning Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Mark's Cleaning Service offers free project estimates.
Yes, Mark's Cleaning Service offers eco-friendly accreditations.
No, Mark's Cleaning Service does not offer a senior discount.
Yes, Mark's Cleaning Service offers emergency services.
No, Mark's Cleaning Service does not offer warranties.
Mark's Cleaning Service offers the following services: Janitorial Services, Water Damage, Carpet and Upholstery, Oriental Rugs, Air Ducts, Pet Odor Control, Maid Service, Tile and Grout Cleaning, Window Cleaning, Drapery Cleaning

Contact information

325 S Elmwood Ave, Medina, OH 44256

http://www.markscleaning.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed