Man Caves (Home Electronics and Home Improvement) is your local one stop resource for any home electronic or remodeling project. Our focus is customer service, we make happy customers by making sure they understand all the options available to them. Our mission is to first listen the customer, then educate them on their options, and finally to under promise and over deliver on the result. We sell and install electronics ranging from TVs, home theater equipment, speakers, computers, networking, tv mountings, and audio video furniture. Let us make your electronics work for you, not against you. We have a variety of easy to use solutions.
Basement Finishing, Bathroom Remodel, BluRay, Computer Networking, Digital Antennas, Drywall, Framing, Home Automation, Home Theater systems, Home electronics sales and installation, Kitchen Remodel, Painting, Surround Sound, TV Mountings, Universal Remote Controls
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Number of Stars | Image of Distribution | Number of Ratings |
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93% | ||
7% | ||
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He was 30 minutes late for the 7:30 am appointment. (Which was his requested time)
He asked me to run up and down the stairs to bring him a ladder and then again to bring him my tools.
As we were leaving he went out to his work truck (were HIS tools and ladder were stored) and cleaned it out. Left the trash in my by drive.
His estimate was vague and very high.
They left me hanging, and waiting for this fantastic service that he so proudly boasted about.
Not at all impressed.
"We have certain protocol that is followed anytime a person requests products or service, and we request authorization to come to a clients home to provide service. We have no record of the person ever asking us to come to their home, nor do we have any of their person information to follow up because he refused to provide that information. He initially says he contacted us to buy equipment only and demanded we provide no service. He than writes a negative review from not being providing services and completely reverses his story. He recently contacted us on Angie's list again only to patronize our staff after we had offered further assistance and apologies for any wrong doing on our part.. He continued this treatment for 30 minutes sending our staff offensive Angie's emails. We apologized repeatedly but it's did not matter. This individuals entire argument is based on services that were never rendered and services he never requested. The best thing to come out of this review is that certain people can not be helped. We are convinced this person never intended to be a client, rather he just needed someone to talk down to."
"Member, We appreciate the feedback. As always, if you have any questions or problems going forward please don't hesitate to call and we will make sure we take care of any concerns as soon as possible. Thank you, Brett Guthrie"
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