Maibach's Home Furnishings

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I believe everyone at Maibachs was very nice and helpful.....Not their fault but the TV stand which was a Flexsteel is poorly made and not of high quality as I had expected....Door hinges are faulty and coming off....Deep scratches in the bottom shelf...
I did call James the owner about the scratches and he agreed to give us a discount on an upcoming order...I just realized that the doors were faulty...I need to contact them about this also....
Delieved ontime and delivery men were nice... and polite

I described what style of accent tables I was looking for and the sales rep took extra time to look through catalogs to locate the style. Unfortunately, my dream table isn't available.

Super, great, wonderful. My favorite furniture store. Love everything and everyone. Please put up for award!

Karen

one of my favorite store. Great consumer service!

I just love this store and they will come out to your house (free) to get measurement and the perfect look. For example, I have a lot of angles in my condo. So I am working with round shapes. Also a guy named Anthony is very good. And a women with a page hair cut is great. The sales manager is super. If there is ever a problem talk to James the president. He is very honest, a great businessman and you can real trust this store. My parents bought a sofa, tables, and 2 chairs over 25 years ago and they still look great.

We were delivered poor quality recliners. When I sat in rocker recliner I was propelled so far back that my feet did not touch the floor (I am 5'9"). Seat cushions on both recliners fit poorly and the rocker began to lean/tilt. I made numerous calls trying for resolution. It took 3 weeks for them to come check the chairs. Finally they offered to remake cushions. No answer to major problem. We sent a letter of complaint and pulled payment. The CSR suggested replacing rocker mechanism and remaking cushions but when he came to house he said neither solution would change the function/appearance of chairs, that both were OK. Said that rocker functioned PROPERLY! Only alternative offered, return chairs for 10% restock fee. We agreed (not fair but to get rid of chairs). On final settlement we were told it would include FULL PAYMENT for fabric protection on chairs they now possessed and they refused to allow us to return pillows made to match chairs, against their own store policy.