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Litehouse Pools

Founded 1959 • With Angi since May 2014

1.0

(1) Verified Reviews

Business Details

Phone Number

Address

3800 Stonegate Dr. Suite B

Medina, OH 44256

Description

Ohio's premier dealer of leisure products for you and your family's home enjoyment & relaxation!

Verified Reviews

A few reviews for this pro...
1.0

09/03/2018


Lisa M.

I would have given a zero rating if they had one...the Medina location is the worst Litehouse location. I was treated so badly!!! The female manager is the worst unprofessional manager. I can not believe Litehouse would employee a person like this at all. She After spending an outrageous amount of money on chemicals to remedy my pool, which did not work. This manager has the gall to refuse to give her name, correct the problem and then hang up on me. I had been taking water samples for at least 3 weeks the last water sample I took in the man suggested more chemicals to purchase. We have purchased their algaecide products (maintenance and algae killer...their shocks....their flocculents...everything NO CHANGE!!!!! A lot of money but no change!!! He tested the water took us over and told us to add this Green to Clean Product wait 5 minutes add the 2 pounds of shock( all these products bought at that store).....which we did exactly. The following day we noticed no change in the pool...we called the Litehouse again they sold me 4 more bags of turbo shock. No change called again on 9-2-2018 left a message no return call...waited until the afternoon and called again reaching this female manager. At this point she states I reviewed your samples and our staff would not have sold you that chemical with your water out of balance and I wasted all my money. Obviously at this point I am upset, she then told me she knew the person who sold it to me and he would not of suggested it to me....calling me a liar!!! DO NOT GO TO THIS LOCATION YOU WILL WASTE MONEY AND TIME!!!! I SPENT AN OUTRAGEOUS AMOUNT OF MONEY AND TO BE TREATED THIS BADLY....THEY DO NOT KNOW WHAT THEY ARE DOING AND WILL NOT STAND BEHIND WHAT THEY TELL YOU DO TO REMEDY THE PROBLEM...TOTALLY UNPROFESSIONAL!!! SAVE YOUR MONEY AND WALK AWAY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Description of Work
Swimming Pool

Category pool cleaners

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Ask for Details
    Eco-Friendly Accreditations
    No
    Payment Options
    Check, Visa, MasterCard, American Express, Discover, Financing Available
    Senior Discount
    No
    Warranties
    Ask for details

    Services Offered

    Pools, Spas, Grills, Outdoor Furniture, Billiards, Tanning Beds, Service & Installation, Christmas Trees (during winter season only)

    Services Not Offered

    Ask for details

    Frequently Asked Questions & Answers about Litehouse Pools

    How is Litehouse Pools overall rated?

    Litehouse Pools is currently rated 1 overall out of 5.

    What days are Litehouse Pools open?

    Litehouse Pools is open:

    Sunday: 11:00 AM - 5:00 PM

    Monday: 10:00 AM - 8:00 PM

    Tuesday: 10:00 AM - 8:00 PM

    Wednesday: 10:00 AM - 8:00 PM

    Thursday: 10:00 AM - 8:00 PM

    Friday: 10:00 AM - 8:00 PM

    Saturday: 10:00 AM - 6:00 PM

    What payment options does Litehouse Pools provide

    Litehouse Pools accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover, Financing Available

    Does Litehouse Pools offer free estimates?

    Ask Litehouse Pools for details on free project estimates.

    Does Litehouse Pools offer eco-friendly accreditations?

    No, Litehouse Pools does not offer eco-friendly accreditations.

    Does Litehouse Pools offer a senior discount?

    No, Litehouse Pools does not offer a senior discount.

    Are warranties offered by Litehouse Pools?

    No, Litehouse Pools does not offer warranties.

    What services does Litehouse Pools offer?

    Litehouse Pools offers the following services: Pools, Spas, Grills, Outdoor Furniture, Billiards, Tanning Beds, Service & Installation, Christmas Trees (during winter season only)