Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

FRIENDLY COMPUTER

Computer Repair

About us

USUALLY ONE DAY SERVICE.

Business highlights

28 years of trusted experience

Services we offer

CUSTOM BUILDS COMPUTERS, UPGRADES SYSTEMS, SERVICE & REPAIR.

Services we don't offer

MAC'S, REPAIR PRINTERS, MONITORS, LAPTOPS, PICK UP AND DELIVERY.


Accepted payment methods

American Express
Discover
MasterCard
Visa

Reviews

4.99 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
0%
3
0%
2
0%
1
11%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.9
punctuality
5.0
Showing 1-9 of 9 reviews

holland H.
06/2010
1.0
computer repair
  + -1 more
I am new to the area and my PC died. I walked into this local shop to inquire about a replacement. The owner treated me like an idiot because I didn't want a fancy custom build. I just wanted an inexpensive replacement for my HP/Compaq. I felt he was rude, condescending and down right neighborly.
Description of Work: None

Rating CategoryRating out of 5
responsiveness
1.0


Response from FRIENDLY COMPUTER
I believe ths customer was looking for used equipment. I don't carry used and I won't carry used. All my signs say made to order or custom. I don't remember the case in question but it happens a lot. And I will usually refer people to e-bay for used or (The big box store for cheap) I stand behind all the computers I sell or repair and I won't carry something that I don;t want to service. Truthfully I'am not much of a diplomat and if I was rude or came across as rude I'am sorry. I try to make my complaints right but in this case I didn't fix anything or sell anything. So all I can do is say I'am sorry if I was rude.

MIKE S.
09/2008
5.0
computer repair
  + -1 more
Was very knowledgeable about computers. Transferred my old hard drive to the new hard drive. Had the job completed in only a few days. Very satisfied with the product and service.
Description of Work: Had a computer custom-built.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,050

CHRIS S.
11/2007
5.0
computer repair
  + -1 more
My computer kept getting slower and slower and it got to the point where I could brew a pot of coffee while waiting for it to start up, so I called Ralph. (Yes, I should have called him sooner!) He checked it over and a new hard drive was in order. He transferred as much as possible from the old drive to the new. It took a couple days, but he retrieved a lot of files and it was worth the wait. He also updated the virus and spyware programs. I only had to reinstall some of my software. I'm very happy with the results. Ralph has a wide range of computer system packages available and can help you select one or build the right one to suit your needs.
Description of Work: Installed new hard drive, updated virus and spyware protection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

SHARON O.
12/2005
5.0
computer repair
  + -1 more
unknown
Description of Work: Got rid of some viruses on my computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

LAURA M.
08/2005
5.0
computer repair
  + -1 more
VERY HELPFUL ON THE PHONE, MUCH MORE THAN THE TECH SUPPORT PEOPLE FROM DELL. WHEN I BROUGHT MY COMPUTER TO HIM, HE DIAGNOSED AND FIXED THE PROBLEM IN A TIMELY FASHION. HE SET UP THE COMPUTER AND GAVE ME FREE ANTI-VIRUS, FIREWALL, AND DVD SOFTWARE. I WOULD HIGHLY RECOMMEND HIM TO ANYONE HAVING COMPUTER PROBLEMS!
Description of Work: INSTALLED A NEW HARD DRIVE IN MY DELL DESKTOP.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Tom N.
02/2005
5.0
computer repair
  + -1 more
DON'T SPEND MONEY ON THE HELP LINES OR NEW SOFTWARE IF YOU'RE IN THE SAME BOAT AS I WAS IN. GO TO THESE GUYS FIRST. IT'S CHEAPER AND A LOT LESS FRUSTRATING.
Description of Work: I WAS LOADED DOWN WITH VIRUSES AND SPYWARE THAT CRASHED MY ANTIVIRUS SOFTWARE AND PREVENTED THE LOADING OF ANY NEW DETECTION OR CLEANING PROGRAMS. EVEN THE HELP LINES AT NORTON AND MCAFEE COULDN'T HELP. FRIENDLY COMPUTER EASILY FIXED THE PROBLEM IN LESS THAN 24 HOURS, AND POINTED MY TOWARD SOME FREE RESOURCES TO PREVENT THE PROBLEM IN THE FUTURE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

DAVID & SUSAN S.
01/2004
5.0
computer repair
  + -1 more
EXCELLENT WORK, PROMPT SERVICE, FAIR PRICING! YOU CAN TELL HIM WHAT YOU NEED AND HE WILL ONLY DO THAT. HE WILL NOT TAKE ADVANTAGE OF YOU. HE IS VERY HONEST.
Description of Work: HE BUILT MY WIFE AND I TWO BRAND NEW COMPUTERS. HE LATER REPAIRED HARD DRIVE AND CORRECTED BIOS ERRORS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

JOHN C.
11/2003
5.0
computer repair
  + -1 more
STORE FRONT OPERATION, KNOWS HIS BUSINESS, HONEST TO GOODNESS GREAT SERVICE, TELL IT LIKE IT IS AND NO SUGAR COATING. REALLY GOOD TO HIS CUSTOMERS.
Description of Work: UPGRADED COMPUTER SYSTEM, NEW MOTHER BOARD, MAIN PROCESSOR, CD ROM, UPDATED WINDOWS PATCHES, SCANNED FOR VIRUSES.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

JAY L.
04/1999
5.0
computer repair
  + -1 more
COMPUTER REPAIR. WILLING TO EXPLAIN.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    904 E Smith Rd, Medina, OH 44256


    Service hours

    Sunday:
    12:00 PM - 5:00 PM
    Monday:
    12:00 PM - 8:00 PM
    Tuesday:
    12:00 PM - 8:00 PM
    Wednesday:
    12:00 PM - 8:00 PM
    Thursday:
    12:00 PM - 8:00 PM
    Friday:
    12:00 PM - 8:00 PM
    Saturday:
    12:00 PM - 5:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair

    FAQ

    FRIENDLY COMPUTER is currently rated 4.9 overall out of 5.

    Sunday: 12:00 PM - 5:00 PM

    Monday: 12:00 PM - 8:00 PM

    Tuesday: 12:00 PM - 8:00 PM

    Wednesday: 12:00 PM - 8:00 PM

    Thursday: 12:00 PM - 8:00 PM

    Friday: 12:00 PM - 8:00 PM

    Saturday: 12:00 PM - 5:00 PM

    FRIENDLY COMPUTER accepts the following forms of payment: American Express,Discover,MasterCard,Visa
    No, FRIENDLY COMPUTER does not offer free project estimates.
    No, FRIENDLY COMPUTER does not offer eco-friendly accreditations.
    No, FRIENDLY COMPUTER does not offer a senior discount.
    No, FRIENDLY COMPUTER does not offer emergency services.
    No, FRIENDLY COMPUTER does not offer warranties.
    FRIENDLY COMPUTER offers the following services: CUSTOM BUILDS COMPUTERS, UPGRADES SYSTEMS, SERVICE & REPAIR.
    MAC'S, REPAIR PRINTERS, MONITORS, LAPTOPS, PICK UP AND DELIVERY.

    Contact information

    904 E Smith Rd, Medina, OH 44256


    Service hours

    Sunday:
    12:00 PM - 5:00 PM
    Monday:
    12:00 PM - 8:00 PM
    Tuesday:
    12:00 PM - 8:00 PM
    Wednesday:
    12:00 PM - 8:00 PM
    Thursday:
    12:00 PM - 8:00 PM
    Friday:
    12:00 PM - 8:00 PM
    Saturday:
    12:00 PM - 5:00 PM