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With over 30 years of industry experience, Chad Howman founded Window City Pros to provide customers with access to cost-effective windows from masters within the market. What started as a handful of employees has flourished into a thriving organization serving Northeast Ohio.
Family-owned and proudly local, Zen Windows Cleveland offers high-quality replacement windows and doors. From start to finish, we provide our customers with an easy, simple and painless buying experience. We believe in doing things right the first time, and offering quality products that will last a lifetime. We only offer quality products and chose the best crews to install because we back it up with an excellent warranty. Unlike our competitors who only give you a one-year labor warranty on their products and services. Zen Windows offers you a lifetime warranty including glass breakage on the products we put in your home and back the workmanship not only as long as you live in the home but transfer other homeowners in the future. We like to say "you will never spend another dime on your windows." Zen is different on so many levels we don't spend several hours in your home trying to sell you windows we go at your pace and when you are ready not trying to pressure you into buying. Buying from Zen is an online experience and very low pressure. We keep our overhead low so we can pass the savings on to our customers. Personally, I have 26 years in the window and door industry and know more than most of my competitors about the products that we install in your home. Zen Cleveland installers have been the business for 25+ years and do an excellent job taking care of the finer details. Many of our competitors want you to pay in advance when ordering windows and doors, we don't ask for anything until the windows and/or doors are installed in your home and you are satisfied.
Our mission is to be a provider that brings back the personal touch with our customers. We will build a relationship that will last a lifetime after you see our quality work. As a locally owned and operated business we feel invested in our clients and constantly strive for customer satisfaction. We won't leave until the job is done right! Call or click to schedule an estimate today!
Description of Work
This company has been canvassing our neighborhood for quite awhile. They seem to be the typical storm chasers. The way it works is that you give them the power to take money from your insurance company so you can get a new roof for "free." Insurance claims are the customers' responsibility, not the contractors' responsibility. Has anyone ever come to your house and said "your car has a dent, I'm going to estimate it and get your auto insurance company to pay for it"? I am wary of seeing unknown cars on our streets and receiving solicitations from storm chasers. The company will probably respond to my post by saying "this guy isn't even a customer so how can you believe anything he says?" Well, I'm not going to become a customer because any business that uses the homeowner as a tool to get their hands on insurance money is not a business playing fairly in my opinion. I have used a number of reputable local roofers in the past, and not even one of them has ever approached me saying I have hail damage from Katrina / Sandy / Whoever and they're going to get my insurance company to buy me a new roof. Reputable companies do not do that. This whole sales process screams CONFLICT OF INTEREST and should be stopped. A Ki, if you are a good company then do good work and sell on your merits instead of relying on insurance gimmicks.
Description of Work
Just as any door to door storm chaser, they should be avoided.
Service Provider ResponseAt A Ki Restoration our guys are professionally trained as estimators, and we will provide estimates if the insurance needs us to. Every highly accredited company has contracts so that when we get the job approved it will secure us doing the job. The contracts are very simple and to the point. We want to be a service to our community's and do what is write by the customer and insurance. We have an...
Description of Work
Service Provider ResponseAgain, this isn't even a customer so how can you give an accurate review. Our estimators are very professional, caring, and highly trained to take care of our customers and theirs claims. We do have a contract that says once we get the job approved we ill get the work and 100% of the insurance money. If you go get in a car wreck and you take it to a body shop you won't be able to pocket any money ...
Roofing, siding, gutters, windows, skylights, interior and exterior painting, interior restoration due to storm damaged roof leaking into your home, kitchen remodeling & bathroom remodeling.
We do not build homes.