Approved Roof Systems Inc

Received a next-day reply to my email asking for a roofing estimate. Wrote that they would try to stop out the next week. But 16 days later I have heard nothing more from them. I have hired another company.

I CALLED FOR AN ESTIMATE AGAIN SINCE SOME TIME HAD PASSED SINCE MY INITIAL CONTACT. LEFT MESSAGES TWICE. NO ONE EVER CALLED BACK.

JIM'S TEAM STARTED A LITTLE LATER THAN PLANNED DUE TO THE BACKLOG OF WORK FROM THE HARSH WINTER & EARLY SPRING SNOWFALL. I WAS VERY PLEASED WITH THE QUALITY OF WORK JIM'S CREW PERFORMED. ONCE THE WORK BEGAN, THEY WERE IN & OUT WITHIN THE TIME FRAME PROMISED, & THE PRICE FOR THE AMOUNT OF WORK REQUIRED WAS FAIR. I WOULD DEFINITELY RECOMMEND THE COMPANY.

I WOULD RECOMMEND THEM TO ANYONE. RESPONSIBLE AND INTELLIGENT. DID GREAT WORK, SHOWED UP ON TIME. USED QUALITY SUB-CONTRACTORS AND TOOK FULL RESPONSIBILITY FOR THEIR JOB. THEY DINGED ONE OF OUR GUTTERS, AND REPLACED THE WHOLE GUTTER WITHOUT EVEN BEING ASKED. THEY ARRANGED FOR SOMEONE TO COME OUT TO PUT A NEW GUTTER.

JIM GAVE US A DETAILED ESTIMATE ON THE JOB PROMPTLY AND EXPLAINED WHEN THE JOB WOULD BEGIN. HE RESPONDED IMMEDIATELY TO OUR QUESTIONS. DURING THE JOB, HIS CREW WAS EXCELLENT. THEY CLEANED UP EVERY NIGHT AND DID AN EXCELLENT JOB. THE REAL PROOF WILL BE WHEN WE DON'T HAVE ANY LEAKS IN THE WINTER. THE CREW WAS VERY POLITE AND PROFESSIONAL. I HIGHLY RECOMMEND THIS COMPANY.

I FIRST HAD JIM GIVE ME AN ESTIMATE IN 2002. THEN, WHEN WE DECIDED WE WERE REALLY GOING TO DO THE ROOF, WE HAD HIM COME BACK OUT IN WINTER 2005. BOTH TIMES HE GAVE THE ESTIMATE WITHIN TWO DAYS OF MY PHONE CALL. HIS FOREMAN, DENNIS, RUNS A TIGHT SHIP. THESE GUYS WERE ON THE ROOF EVERY DAY BY 8:30 A.M. AND WORKED AMAZINGLY FAST. THEIR CLEAN-UP WAS IMPECCABLE. ALL OF THE WORKERS WERE LONGTIME EMPLOYEES. THAT'S NOT COMMON IN THIS BUSINESS. THEY DISCOVERED ROTTED WOOD SURROUNDING THE HOUSE'S ORIGINAL GUTTERS (BOX GUTTERS). WE HAD THEM STOP WORK FOR SIX WEEKS WHILE WE PRICED OUT THE CARPENTRY WORK AND EVENTUALLY HIRED A CREW TO REBUILD THE ROTTED SOFFIT. APPROVED WAS BACK ON THE JOB AS SOON AS THE CARPENTRY WORK WAS DONE. THEY DIDN'T MISS A BEAT.

THEY ARE VERY HONEST, THEY HIT MY ANTENNA AND CAUSED THE PROBLEM AND IMMEDIATELY OFFERED TO FIX THE PROBLEM.

THE CREW DID AN EXCELLENT JOB. ARRIVED ON TIME EVERY DAY AND WORKED HARD IN BLAZING HOT WEATHER. VERY NEAT - DID FANTASTIC CLEAN UP EVERY DAY. JIM WAS PLEASANT TO DEAL WITH AND HAPPY TO APPLY THE ANGIES LIST DISCOUNT AFTER GIVING US A QUOTE. WE HAD 3 ESTIMATES AND APPROVED WAS WITHIN $300 OF ONE OF THEM AND THE THIRD COMPANY WAS SEVERAL THOUSAND DOLLARS HIGHER, SO I THINK THIS WAS A FAIR PRICE FOR THE JOB.

JIM WAS VERY KNOWLEDGEABLE AND HIS ESTIMATE WAS REASONABLE FOR THE JOB. HE WAS PROFESSIONAL AND POLITE. HE WAS ALSO ON TIME. I FELT THAT JIM ALSO UNDERSTOOD HOW TO PROPERLY DO ROOFING. HE SEEMED TO KNOW WHAT THE ROOF NEEDED AND ACTUALLY WENT UP TO LOOK IT OVER BEFORE QUOTING. DUE TO MY PERSONAL BUDGET AND THAT I AM PLANNING ON SELLING THE HOUSE, I DECIDED NOT TO INVEST AS MUCH FOR THE ROOF AT THIS TIME. I WILL KEEP HIS INFORMATION IN MY RECORDS FOR FUTURE WORK. I WOULD RECOMMEND HIM TO OTHERS FOR ROOFING.

JIM'S CREW ARRIVED RIGHT ON TIME AND WORKED ALL DAY FOR TWO DAYS TO GET MY HOUSE ROOF REPLACED. THEY DIDN'T WASTE ANY TIME. THEY WERE POLITE AND HARD-WORKING. THEY CLEANED UP AND HAULED AWAY ALL DEBRIS AND BLEW DEBRIS OFF THE FRONT PORCH AND DRIVEWAY AND USED A MAGNET TO PICK UP STRAY NAILS. THEY EVEN HOSED OFF SOME AREAS.THEY DID ALL WORK AS DESCRIBED IN THE ESTIMATE. JIM CAME THE DAY AFTER THE JOB WAS COMPLETED TO WALK AROUND AND LOOK AT EVERYTHING AND SEE IF I WAS SATISFIED. I HAVE USED JIM'S COMPANY NOW FOR 3 SMALL ROOFING JOBS AND THIS ONE BIG ONE AND HE ALWAYS RETURNS CALLS PROMPTLY AND IS ON TIME, IF HE CAN'T BE, HE USUALLY CALLS TO LET YOU KNOW. QUALITY OF WORK HAS ALWAYS BEEN EXCELLENT. I HAD TO PAY ABOUT $300 MORE THAN FIRST ESTIMATED DUE TO THE LUMBER USED TO REPLACE ROTTED BOARDS, BUT HE HAD TOLD ME THAT MIGHT BE THE CASE.

JIM AND HIS CREW DID A GREAT JOB. TIM WAS VERY FRIENDLY AND INFORMATIVE ON THE JOB SITE. THE ENTIRE JOB WAS COMPLETED IN TWO DAYS WITH A MINIMUM OF MESS OR INCONVENIENCE. ALL THE WORK WAS PERFORMED TO SPECIFICATIONS WITH NO SURPRISES. JIM KEPT HIS QUOTED PRICE TO ME EVEN WHEN PRICES WENT UP ON HIS END BEFORE HE WAS ABLE TO GET TO MY JOB, DUE TO OUR LATE WINTER WEATHER INTO SPRING.

JIM RETURNED MY CALL PROMPTLY, CAME AROUND AND GAVE ME AN ESTIMATE, AND THEN REPLACED THE SHINGLES (AND UNDERLAYED ICE-GUARD). PROMPT, COURTEOUS, AND PROFESSIONAL AND A PLEASURE TO WORK WITH.

JIM IS VERY RESPONSIVE AND RELIABLE. THE ROOFERS MOVED QUICKLY AND SEEMED TO DO A GOOD JOB.

HE LEFT AN ESTIMATE IN THE MAILBOX ($16,950.00), BUT DID NOT CALL TO DISCUSS THE WORK TO BE DONE.

ON TIME FOR ESTIMATE AND WHEN INSTALLING THE ROOF. CLEANED UP AND REMOVED OLD ROOFING.

I WAS VERY PLEASED WITH THE JOB DONE BY THIS COMPANY. THEY ARE VERY PROFESSIONAL. THEY WORK IN A TIMELY FASHION. THEY LEFT THE WHOLE PLACE SPOTLESS.

JIM MADE SURE EVERYTHING WAS COMPLETED PROPERLY. CLEANED UP AFTER EACH DAY, REASONABLY PRICED. VERY PROFESSIONAL.

HIGH MARKS FOR RESPONSIVENESS TO PHONE CALLS, REALISTIC QUOTE, SUPERB CLEANUP OF THE SITE DURING AND AFTER THE REPAIR, PLUS ASSISTING ME IN GETTING A LEAKY ROOF ADDRESSED QUICKLY. THIS IS THE CONTRACTOR I'D HOPED TO FIND. HIS HIGH REPUTATION IS WELL-DESERVED!

VERY POSITIVE EXPERIENCE. I'LL CALL THEM WHEN THE TIME REALLY COMES TO GET A NEW ROOF!

WE HAVE USED THIS PERSON BEFORE. YOU DO HAVE TO CALL HIM AGAIN AND AGAIN WHEN YOU HAVE A SMALL JOB. THE WORK IS EXCELLENT. HE IS VERY RESPONSIBLE AND THEY WERE VERY CLEAN. I KEPT CALLING AND I WAS TIRED OF WAITING. I HAD IT MARKED WITH AN ORANGE GARBAGE BAG AND THEY ALREADY HAD IT FIXED WITHOUT ME KNOWING. THEY ARE ALSO SLOW TO BILL, BUT THEY DO QUALITY WORK. I WOULD USE THEM IN THE FUTURE IF IT WAS NOT AN EMERGENCY. WHO KNOWS, HE MAY COME QUICKER IN AN EMERGENCY.

I HAD USED JIM PREVIOUSLY TO PUT ON A NEW GARAGE ROOF, A DORMER ROOF AND THE ROOF FOR MY SCREENED PORCH. DURING THE HEAVY RAIN FROM HURRICANE IVAN I SUDDENLY DISCOVERED A LEAK IN THE HOUSE ROOF. WATER WAS COMING IN AND DRIPPING DOWN ONTO THE ATTIC FLOOR, FROM THE STACK FROM THE TOILET WHERE IT GOES THROUGH THE ROOF. I CALLED JIM, GOT HIM ON THE PHONE AND HE SAID HE'D COME ON MONDAY TO FIX IT (THIS WAS A FRIDAY AFTERNOON WHEN I CALLED). HE SHOWED UP FIRST THING MONDAY MORNING AND PATCHED THE AREA. I APPRECIATED HIS PROMPT RESPONSE TO THIS LITTLE EMERGENCY. HE HAS ALWAYS BEEN VERY RESPONSIVE EVERY TIME I'VE CONTACTED HIM.

JIM DID A COMPLETE TEAR OFF AND REPLACEMENT OF THE ROOF ON MY HOUSE AND DID AN EXCELLENT JOB. I HAD 5 COMPANIES COME TO GIVE ESTIMATES AND HE WAS THE LEAST EXPENSIVE AND HAD THE BEST PRODUCT. HE IS COURTEOUS, PUNCTUAL, RESPONSIVE, AND VERY KNOWLEDGEABLE, AND HE HELPED ME MAKE THE BEST CHOICE FOR THE TYPE OF ROOF I WANTED. I CAN SEE WHY HE GETS THE BEST RATING ON ANGIE'S LIST AND I DEFINITELY RECOMMEND HIM TO ANYONE WHO WANTS THE MOST PROFESSIONAL ROOFER IN THE AREA.

JIM W. WAS REALLY PROMPT IN GETTING ME AN ESTIMATE. I HAD THREE ESTIMATES AND HIS WAS THE BEST WHEN I COMPARED THE WORK TO BE DONE AND THE QUALITY OF MATERIAL I WANTED USED. MY ONLY COMMENT WOULD BE THAT HE WAS SO BUSY AT THE TIME I CONTRACTED WITH HIM THAT IT WAS OVER TWO MONTHS BEFORE THE WORK WAS STARTED. THIS WASN'T A PROBLEM IN THAT I DIDN'T HAVE ANY MAJOR LEAKS. I'M NOT SURE IF IT WOULD HAVE BEEN SOONER HAD I HAD LEAKS. AS AN ADDITION TO THE WORK, I HAD HIM REPLACE A FLAT ROOF THAT WAS NOT PART OF THE ORIGINAL BID. THIS ROOF WAS LEAKING AND HE DID THIS VERY QUICKLY. HIS CREW DID THE WORK WITHIN THE TIME THEY ESTIMATED FOR COMPLETION. THEY WERE VERY GOOD ABOUT CLEANING UP. THE FINAL JOB LOOKS VERY GOOD AND I HAVE RECOMMENDED HIM TO OTHERS.

ALTHOUGH I NEVER MET THE OWNER, I CAN ONLY SAY HE RETURNED CALLS PROMPTLY, AS WELL AS ASSESSED MY PROBLEM, GAVE ME A QUOTE FOR THE REPAIR AND THEN WITH MY AUTHORIZATION, DID THE REPAIR. ALL THIS WAS HANDLED WITHIN 4 DAYS BY PHONE. THE REPAIRS WERE DONE WHILE I WASN'T HOME, BUT THE ROOF LOOKS FINE ONCE AGAIN. THE PROBLEM WAS ASSESSED AS SHINGLES SHIFTING OUT OF PLACE AND REQUIRED REPLACING OR RE-NAILING. IN OUR CASE, THEY ONLY NEED RE-NAILED AND NOT REPLACED. I MAILED HIM PAYMENT BY CHECK THAT EVENING. IT WAS A NICE WAY TO DO BUSINESS. I CAN ONLY TRUST THAT THE QUALITY OF WORK IS GOOD. TIME WILL TELL.

I CANNOT SAY ENOUGH ABOUT THE CREW THAT JIM PROVIDED, THE MANNER IN WHICH THEY ANSWERED MY CONCERNS, AND THE WAY IN WHICH THEY CLEANED UP EACH NIGHT. I HAD SOME GENUINE CONCERNS ABOUT THE AREA WE LIVE IN AND WEATHER CONCERNS, AND THEY ANSWERED MY QUESTIONS UNTIL I UNDERSTOOD THE ANSWER.