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The Right Way

Basement Waterproofing, Excavating

Reviews

2.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
100%
1
0%


Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
2.0
Showing 1-1 of 1 reviews

Daniel K.
12/2011
2.0
basement waterproofing
  + -1 more
The guy who came out to give me an estimate didn’t feel like sitting here to write it out and he was supposed to mail it to me. I called them and sent them emails about 20 times between May and November. Each time they kept telling me that he was going to send it or they don’t know why he hasn’t as yet. They have never done it. I also told them that if they didn’t want to do the work they could tell me and I would find somebody else. They told me they wanted to do it and they never responded. I never even got the written estimate. They just kept jerking me around and wouldn’t give me an answer and tell me why they were not giving me an estimate. There’s was a good price but not the best price I had. I liked what they were going to do but unfortunately they didn’t do the work. I was not happy with the way they handled this whole thing. I just wanted an estimate. I was willing to wait until next year for them to do the work. The office woman was telling me how busy they were so I though I would schedule them for the spring. I don’t know what is going on. I had a bunch of waterproofing guys come out and they all seemed to be busy which I guess is a good thing.
Description of Work: I got an estimate from The Right Way for waterproofing in May.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
2.0


    Contact information

    PO Box 304, Massillon, OH 44648


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Basement Waterproofing,
    Excavating

    FAQ

    The Right Way is currently rated 2 overall out of 5.
    No, The Right Way does not offer free project estimates.
    No, The Right Way does not offer eco-friendly accreditations.
    No, The Right Way does not offer a senior discount.
    No, The Right Way does not offer emergency services.
    No, The Right Way does not offer warranties.

    Contact information

    PO Box 304, Massillon, OH 44648