Window Makeover- Cincinnati
About us
With ten-plus years of professional carpentry experience, on-going research of new technology, and major investments in state of the art equipment, we have mastered this trade. Today, we bring this new, but āold-fashionedā way of thinking to you. As our company and reputation has grown, we have created a nationwide corporation that is currently expanding throughout Indiana, Kentucky, North Carolina and Ohio as Window Makeover. What makes Window Makeover unique is we are truly specialists: window restoration is all we do. These years of concentrated effort and experience have blessed us with the opportunity to lead the window restoration industry. Over the years we have created a unique and innovative line of window restoration products that not only restore the window you have to its original condition, but we can also improve the efficiency and function of your window without replacement.
Business highlights
Services we offer
Replacement, & Glass Replacement., Hardware, Repair, Windows - Wood Rot Restoration
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
79% | ||
13% | ||
0% | ||
8% | ||
0% |
Estimate was prompt and professional
Long wait between acceptance of estimate and work (longer than 8 weeks)
Once ready, work was completed timely and in good fashion
I am big on re-using/repurposing and I couldn't imagine that these windows couldn't be fixed, so I called a finish carpenter. He could do it, but we so backed up that he couldn't even look at them for months. I called the only other finish carpenter I could find who supposedly did such work and couldn't get him to return my calls. Somehow, I don't remember how, I came across Window Makeover.
The salesman came out, said yes of course they could just replace the sash with new, custom made window sashes. I just KNEW someone could... :) The work was done on time, the replacement was flawless, and when I had a couple of follow-up questions about a window sticking, the installers came RIGHT back out promptly and adjusted the window.
Then I had them back out to look at another window. Turns out that window just needed some adjustment and a new crank-open assembly part. I said, "Okay, hopefully I can find that at Home Depot." The guy--I wish I could remember who so I could give him credit! Terry maybe? Trent?--told me no, he had one and he'd bring it back for me. He made ANOTHER trip to my house to give me this part for free AND he installed it for me!! Try to find THAT in a contractor these days!
I can't say enough about these guys. They saved me $6000, helped me re-use what I already had, and gave me some of the best customer service I've ever received from a contractor!
A crew of 3 repaired 5 windows in approximately 4 hours. They took care to ensure that the security alarm sensors remained operational with the new sills and sashes. They did miss one issue with a trim stop piece, which I noticed while preparing to paint. They promptly responded to and resolved the issue, apologizing for the inconvenience and their oversight.
I recommend this to those like us who had a few problem areas of otherwise functional windows. I still have several wood windows to paint and maintain, but the Window Makeover saved me replacing 14 good windows. With proper maintanance those other windows should last at least another 5 years.
The replacement sash seems much heavier than the original and is an excellent replica and fits well into the pressure seal track.
One of my neighbors has hired Window Makeover for similar repairs on several of his windows.
Licensing
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