Founded 1984 • With Angi since November 2002
Service Provider ResponseWe tried to be respectful of everyone. With that said, this man has issues. Anger issues. He physically came to my office after hanging up on my office manager. Verbally threatened the company. All because he thinks his maintenance should be in the spring, not AC maintenance. He cannot answer Questions asked to him directly, he always side steps. We asked that this review be removed due to legal issues and not wanting to upset this gentleman anymore.
Service Provider ResponseThis is not a accurate account of the situation. Yes, our communications could have been better. But in reality, this customer who's ac is working, can't wait her turn. This is the busiest week of the year for our company. Her ac is working but needs a follow up call. Sometimes you can't fix things on their schedule. We fix emergency calls ( elderly, health issues, customer plans) first, then follow up calls. ( like emergency rooms ) . She wanted to be first because she called first end of story.
Service Provider ResponseThank you for the kind words, we appreciate good customers like yourself
Service Provider ResponseSometime people confuse me ??? They rate us on equipment or parts we do not sell or service? We do not install parts or equipment that are supplied by others. It has been our experance that other parts and equipment not supplied by Al's, have parts missing, not good quality or are the wrong part. This usually cost the customer more in the end. For the record, We do work Saturdays, Sundays and Hollidays for emergency and essential jobs.
Al's Heating & Cooling is currently rated 4.7 overall out of 5.
Al's Heating & Cooling is open:
Monday: 8:00 AM - 4:30 PM
Tuesday: 8:00 AM - 4:30 PM
Wednesday: 8:00 AM - 4:30 PM
Thursday: 8:00 AM - 4:30 PM
Friday: 8:00 AM - 4:30 PM
Al's Heating & Cooling accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover, Financing Available
No, Al's Heating & Cooling does not offer free project estimates.
Yes, Al's Heating & Cooling offers eco-friendly accreditations.
No, Al's Heating & Cooling does not offer a senior discount.
Yes, Al's Heating & Cooling offers emergency services.
Al's Heating & Cooling offers the following services: Installation of heating & air conditioning equipment & water heaters.
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