The Door Guys

Fantastic company to work with from start to finish. I had a new garage door installed and my sales associate, Steven, was very professional and helpful. He walked me through all of my choices and was even able to bring everything up on his laptop with a pic of my house and my door choice. It was a great way to see how it would look. The installers, Brandon and Phil, did a great job..everything works perfectly.

The Door Guys were amazing. Got scheduled quickly and got the job done on time. What a BIG difference! You can barely hear the door open and close. The tech guy had it installed in hours! HIGHLY recommend!

I called them in the morning and Shaun was here in about an hour. He pointed out all of the repairs needed (and there were LOTS) and did them quickly, efficiently and cheerfully. GREAT JOB! The price may seem high but if I listed ALL the work/replacements done, you would think it was OK!

Phil called ahead to tell me when he would be at my house. He was polite and helpful. He suggested installing a surge protector and replacing the rollers since the bearings were showing wear. I declined on both. He left me a can of the lubricant that he used on the hinges and rails. He never pressured me on anything. When he presented the bill for $127.08, I was surprised to say the least. I asked why and he said the SERVICE CALL was $69.95 only! I said that was not explained to me well and he apologized. Looking back, I either didn't ask enough questions, but now I wish they had explained the contract more fully to me. It looks like I could have had the $69,95 do double duty for me, but am not sure since both the lady and Phil explained it only briefly.

I felt like I was lied to regarding the glass when I was trying to be honest about the glass being cracked. Should have kept my mouth shut.

Fantastic service!
Mike was our service provider and his customer service is superb. Really knows his garage doors! Did a top-down review of our 12-year old Raynor door, showed us some of the wear parts, no "hard-sell", very factual in his description and discussion; springs will probably need replacing soon, but not today - outlined exactly what we should do in the event the springs go bad. 
We bought this door from the Door Guys and we strongly recommend using their services. Awesome central Ohio company!
Classic, wonderful customer service! A breath of fresh air!