Malone Renovations Inc

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I highly recommend them. There are very few firms that know how to plaster. It seems to be a lost art. However. Malone Renovations knows how to do the job.

I wish I could give a good review, because we worked with the builder to design a unique and lovely home. Before I begin, PLEASE NOTE- if you ask the builder about this review, he will likely give you a story about unfinished payments or such. That was the story we got when we inquired about a previously litigated job, and we decided to give him the benefit of the doubt because he seemed to be a nice guy and good fit for our job.
The job started easily enough and we didn't have many problems in the early stages. We did have to monitor the quality and point out split studs, improperly placed insulation, etc. The crew consisted of nice guys, but there was little quality control done by the contractor. Our daily trips to the site usually consisted of us cleaning up trash, food wrappers, spilled drinks etc. both inside and outside. Malone was not present on the site very often, and many mistakes were overlooked until WE discovered them---toilets installed in the wrong place, ceramic tiles laid crookedly, etc. An entire exterior wall was mistakenly sided with expensive Hardy plank when it was supposed to be stone. Those are things that probably happen with many jobs, so as long as they were corrected we were okay. But when the job was close to finish, suddenly items that had been part of the design became extra charges, and we had to eliminate some features we had assumed all along were part of the house.
I won't go into detail about the last weeks of the job, there was much disagreement and it was very difficult to get our punch list finished. When we closed the mortgage on the house there were still issues that hadn't been addressed, but Malone said that they would be taken care of as warranty items. We were told to let the house and quot;settleand quot; through the winter and spring and then he would see what needed to be repaired. The following summer was one delay after another, and it was 9 months after and quot;completionand quot; that his crew finally came back to do the warranty work. It took several attempts before they managed to repair a ceiling and get it painted correctly, and even now you can see sponge marks and wall paint overlapping the ceiling and vise versa. I contacted him repeatedly to notify him of more issues, including but not limited to cracked drywall, flooring that doesn't reach the baseboard, window sills that are separated and rough, popped drywall nails, many corners of cracked paint with primer showing through....Imagine how stressful for people who lost their home in a fire to discover that the new home's fireplace was installed without a major part, causing damage to the fireplace itself. We chose a high quality vinyl plank floor that resembles distressed wood, but because the cement slab wasn't thoroughly prepped and smoothed the floor shows dips, bumps and even debris that was left under it during installation.
Sadly, instead of returning to finish the warranty items, he simply went AWOL. He refused to answer emails and bluntly decided that he was not going to return or finish the job. There is not a single room in the 3100 sq. ft. home that doesn't have visible issues and flaws. If you decide to use Malone Renovations, I strongly urge you to be present on site every day, checking for quality. Get every single item spelled out in the contract, because a man's word isn't what it used to be. And DO NOT approve payments before you are 100 percent satisfied that every issue is corrected and completed. If you authorize payment and then hope to have the builder return, you will be sadly disappointed.

They were very honest and passionate about their work. They were very knitted to do the right thing.

Although we received our quote back in June, we had indicated as long as the job was done by sometime in the fall, we were okay with their timing. We checked in fairly regularly to see what the timing would be, and finally we were given a definite date, and that day the team showed up! We were very impressed with the professionalism of the team, and found their work to be exceptional. It did take quite a bit longer than originally quoted, but they did it right, and the cost came in as quoted, only with a bit more for extra things we added once they arrived and started work. The main workman for our job, Nate Sullivan, was always punctual, and the one time he couldn't come due to illness, Keith let us know. We would be more than willing to have this team work for us again, should the need ever arise.