Fix My Cue

Billiard Table Repair, Moving Companies, Billiard Table Sales

About us

We are a small family run business. I operate from my home and do all the work myself. I have a true passion for billiards and enjoy working on pool tables.

Business highlights

15 years of trusted experience
Emergency Services Offered

Services we offer

We provide all billiard service, re-felting, cushion repair, set slate, leveling, moving, shipping, storage, dis assembly, new set-up, and consultation. Our cue repair service provides the largest tip selection in Ohio, we refinish cues, joint work, shaft conditioning, butt cap replacement, and any custom request.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.931 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
3%
3
0%
2
0%
1
6%


Rating CategoryRating out of 5
quality
4.9
value
5.0
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 31 reviews

Charles R.
01/2021
1.0
moving companies
  + -1 more
no one called
Description of Work: pin pool table repaired
Rating CategoryRating out of 5

alan B.
04/2019
1.0
billiard table repair
  + -1 more
I never heard from them at all.
Description of Work: Refurbish pool table

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Joan P.
12/2018
5.0
billiard table repair
  + -1 more
Ken re-refelted and replaced bumper cushions on a pool table and repaired several pool cues at a reasonable price. The fact that we lived hours away and he still agreed to service our pool table was a blessing. He did a fantastic professional job and was personable to boot. When he was on his way he called us to let us know his arrival time. After all that he gave us some pointers that we will put in practice. I can't say enough but to say he is definitely an expert in his field.
Description of Work: re-felted and replaced bumper cushions on pool table and repaired pool cues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William G.
11/2018
5.0
billiard table repair
  + -1 more
Very well done.
Description of Work: Replace bumpers on pool table and resurface.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Joe W.
09/2018
5.0
billiard table repair
  + -1 more
Responsive and thorough. Ken is searching for parts and then will give me an estimate.
Description of Work: Estimate on rebuilding/ reconditioning a 1920’s era table. Awaiting estimate and access to some replacement parts.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Merritt K.
02/2018
5.0
moving companies, billiard table repair
  + 0 more
Very pleased with quality of service and speed of communications. Also very helpful with answering questions I had in purchasing used table.
Description of Work: Moved used pool table I purchased to new home. Installed new felt.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$575

Melanie S.
12/2017
5.0
moving companies, billiard table repair
  + 0 more
Very well. It was a heavy antique pool table. He took it apart carefully and loaded into his trailer. Said it would be stored until he could refurbish it. Said he would send me pictures in the future of his refinished product. Reliable, careful handling of the pool table.
Description of Work: I needed a pool table removed from my home. It was free to anyone who would remove it. I contacted Fix-My-Cue after failed attempts at promoting on several websites. They came and took it for free.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karen S.
08/2017
5.0
billiard table repair
  + -1 more
Fix My Cue came exactly on time. Even though they are located in the Columbus area, they didn't charge me an extra trip fee. They knew what they were doing and they did an excellent job. It was fascinating to watch them work because there is so much more to reassembling a pool table than you would think.
Description of Work: They reassembled our pool table that another company had taken apart for us so we could put down new flooring. The company that took it apart was repeatedly unresponsive or would make appointments and then cancel them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kalpan P.
07/2017
5.0
billiard table repair
  + -1 more
The move went great! They disassembled the table at pick up and reassembled at my buddy's home. They made sure everything was well done and well balanced. They even cleaned up behind themselves. Great work!!
Description of Work: A friend of mine had decided to buy a used pool table and needed it moved. I called and spoke with Ken who gave me a very reasonable quote compared to others and set up the date for pick up and delivery.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

EVAN & NANCY W.
06/2017
5.0
billiard table repair
  + -1 more
Great job in every way! Punctual, responsive and affordable!
Description of Work: Recovered the table fabric which was ripped and put new tips on all of our cues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Danielle M.
06/2017
5.0
billiard table repair
  + -1 more
Perfect. Very professional and quick!
Description of Work: Pool table breakdown, move, and set up and refelt

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Clifford O.
05/2017
5.0
billiard table repair
  + -1 more
Perfect in every respect.
Description of Work: Disassemble, move and reassemble pool table.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thomas W.
05/2017
5.0
billiard table repair
  + -1 more
Excellent job, very knowledgeable and professional. Would highly recommend this guy
Description of Work: New bumpers and refelted, I've got a brand new table. Very pleased with the results, would hire again

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Frank E.
05/2017
5.0
billiard table repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Debby B.
04/2017
5.0
billiard table repair
  + -1 more
He arrived ahead of schedule, was very personable, and professional. He understood what we needed and immediately got to work. He brought all the tools necessary to complete the job. The pool table was put back together very quickly and looks great!
Description of Work: We purchased a used pool table that was in pieces. It needed to be set up, leveled and an new felt put on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

brian M.
01/2017
5.0
billiard table repair
  + -1 more
very well done. worked quickly and was very professional
Description of Work: tear down/move and reassemble pool table

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Zachary K.
01/2017
5.0
billiard table repair
  + -1 more
They did a great job making sure it was exactly where I wanted it and the final product was perfect. Prompt and polite along with a fair price.
Description of Work: Put together pool table.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Angie G.
12/2016
5.0
billiard table repair
  + -1 more
They were amazing. Ken and Rod were knowledgeable, friendly and went beyond our expectations. Plus they are better priced than other companies. You won't be disappointed with Fix My Cue!
Description of Work: A pool table taken apart and moved from Columbus to Dublin and then put back together.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Cindy T.
08/2015
5.0
billiard table repair
  + -1 more
unknown
Description of Work: Ken did a great job. I would highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Gregory B.
07/2015
4.0
billiard table repair
  + -1 more
Friendly knowledgeable guys showed up on agreed upon date. Ken was flexible with the hours he would work and was helpful in scheduling. Late due to traffic, cant blame them for that was scheduled during rush hour. Guys did a great job for a reasonable price, made sure table was placed correctly in the room etc. Great job for the price
Description of Work: Disassemble move and reassemble pool table at different location

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$250

Brian L.
05/2015
5.0
billiard table repair, billiard table sales
  + 0 more
Found Fix My Cue on Angie's List after we moved into our new home. Needed to have our pool table setup in the basement. I called and Ken quickly answered the phone and setup an appointment for the next week. He showed up on time and was very professional. Work included moving it from our side storage room into the main basement. He setup the table in about 2 hours (price was fixed and set upfront). The table looks great and appears to shoot great as well. He noted other services he offers including re-felting, etc. I'm sure we will call again.
Description of Work: Setup 7 foot one piece slate pool table including leveling in our basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$172

Curt N.
05/2014
5.0
billiard table repair
  + -1 more
It was very good. He came the same day and it was awesome. He is a nice guy and is very responsive.
Description of Work: Fix My Cue leveled my billiard table.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

DONALD D.
02/2014
5.0
billiard table repair
  + -1 more
It was an absolutely wonderful experience. I had shopped around for other pricing and they were about six percent less than everybody else was, so I thought I should give them a try. They were very professional.
Description of Work: We used Fix My Cue to reassemble a pool table for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Robert B.
10/2013
5.0
billiard table repair
  + -1 more
Mr Whitt was on time and very polite. He right away proved he knew what he was doing. The balls were jumping off the rails, he showed me that the cushions were to low. He removed the rails on my 9 foot Bailey table and enclosed them in felt containers. He said he would close the pockets to my specs and remove the rubber cushions , as they were only 6 months old, and redo them to correct position. I also have plastic pocket that were leaving black marks on the pool balls. He recommended leather pockets to correct this problem, I agreed. I have had top notch TABLE MECHANIC'S work on my table before, and Mr Whitt's work was as good or better for a much better price. I would recommend him for any pool table repair .
Description of Work: Mr Whitt closed my pool table pockets to 4 1/4 , repositioned the cushion height, installed new 860hr felt on the cushions. Also replaced the table pockets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

john S.
02/2013
5.0
billiard table repair
  + -1 more
I called ken to service my table, and he arrived to pick up my rails, he arrived the time he said he would.. although there was a week wait on the rail cushions due to things out of anyones control he performed his job far beyond my expectations!
Description of Work: New gully boots, liners, rail cushions, and cloth for a GREAT PRICE!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$570
    • 1(current)
    • 2

Contact information

855 CR-26, Marengo, OH 43334

http://www.FixMyCue.com

Service hours

Sunday:
9:00 AM - 8:00 PM
Monday:
9:00 AM - 8:00 PM
Tuesday:
9:00 AM - 8:00 PM
Wednesday:
9:00 AM - 8:00 PM
Thursday:
9:00 AM - 8:00 PM
Friday:
9:00 AM - 8:00 PM
Saturday:
9:00 AM - 8:00 PM

Licensing

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Billiard Table Repair,
Moving Companies,
Billiard Table Sales

FAQ

Fix My Cue is currently rated 4.9 overall out of 5.

Sunday: 9:00 AM - 8:00 PM

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 8:00 PM

Saturday: 9:00 AM - 8:00 PM

Fix My Cue accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Fix My Cue offers free project estimates.
No, Fix My Cue does not offer eco-friendly accreditations.
Yes, Fix My Cue offers a 10% senior discount.
Yes, Fix My Cue offers emergency services.
Yes, Fix My Cue offers warranties.
Fix My Cue offers the following services: We provide all billiard service, re-felting, cushion repair, set slate, leveling, moving, shipping, storage, dis assembly, new set-up, and consultation. Our cue repair service provides the largest tip selection in Ohio, we refinish cues, joint work, shaft conditioning, butt cap replacement, and any custom request.

Contact information

855 CR-26, Marengo, OH 43334

http://www.FixMyCue.com

Service hours

Sunday:
9:00 AM - 8:00 PM
Monday:
9:00 AM - 8:00 PM
Tuesday:
9:00 AM - 8:00 PM
Wednesday:
9:00 AM - 8:00 PM
Thursday:
9:00 AM - 8:00 PM
Friday:
9:00 AM - 8:00 PM
Saturday:
9:00 AM - 8:00 PM