Buckeye Mower Repair

I've actually had this man out to my house for several years for maintenance on my machines and my mother's but this year his was rude, lied to me and was extremely condescending. I don't do business with condescending people, but especially condescending men to women. Think about your words before you use them. People don't read your mind and you own a business. Miscommunication is so easy but when you lie to someone and can't prove you didn't, you look like a fool. Find someone more reliable than this man to do a job for you if you're smart.

The guys at Buckeye mower did a bang up job. My 20 year old Bunton now runs as good as when I bought it used 17 years ago. Zips though 7 inch tall grass like it was nothing. (of course, it really depends on the mower…) They did troubleshoot the problems with the mower and informed me that the voltage regulator was not charging the battery. They did not have one with them but told me how to fix it if I wanted to go the less expensive route and fix it myself, which I will do. Also, what I wanted from them was an honest evaluation of whether or not to keep the 62” old beast, hoping for a yes answer. I was not disappointed, telling me to sharpen the blades and change the oil once a year. Maybe I’ll get vintage plates for the Bunton! The visit, advise and tune up were well worth the money. I highly recommend their service.

Russ is always very professional and prompt with his service. He was running ahead of schedule and gave me a holler so we could knock the work out in the morning, which was great. He is a great resource to call on in the spring and winter to keep the mower working properly.

I have a two stage snow thrower that needed maintenance repair. Russ came to my home to work on my equipment. He performed maintenance on my equipment, walked me through the repairs and how they impacted the operation of the equipment. Now I also know the proper fuel and oil to place in my equipment. He made sure I understood how to correctly operate my equipment and how I can perform basic upkeep. The fee was absolutely very reasonable. This "senior citizen" would highly recommend Buckeye Mower to those who need their variety of services and I plan to call them for other repairs I will need in the spring. Courteous, professional, experienced, on time, thorough, considerate, AND reasonable fees.

Russ did a great job. He arrived early and was fast, knowledgeable, polite, honest, and didn’t make or leave a mess. Will definitely use his service again.

Everything went well and they did a great job. Tried to hire them again the last two years and they were booked 3-4 months out on their website. Tried to call but they never got back to me. Had to find someone else.

very good service, mowers run great

So Angie's List is making it basically impossible to edit my previous review. This review should take the place of my original and it should be disregarded: After an initially rocky start to the whole process, the owner of Buckeye Mower Repair and myself were able to come to terms, admit that we'd both been hasty in our judgement of each other and ultimately schedule an appointment for my mower to be looked at. Not only did he show up early, he was very cordial and was clearly committed to solving my mower issue despite any previous hang ups that either of us had. I will put it out there for all to know...I was not an easy nor understanding customer at the end of our initial series of scheduling conflicts. I was wrong to call the whole thing off. The owner was able to narrow down the issue to what he believes it to be and parts were ordered. Even though I'm quite a distance from his usual route of travel, he offered to come back and put the part on for a very reasonable cost. Being the type to want to fix everything myself, I told him I'd like to take a crack it first. He seemed happy that I didn't retreat into the house while he worked and showed an interest in understanding more about my mower and how to fix it. With me, this isn't about money, it's about my desire to be self sufficient in all things around my house. If I feel I'm in over my head I will gladly call Russ back as he clearly knows what he is doing and is good at it. It didn't take him long to figure it out and I am eager to recommend him to anyone with mower problems. I am certain I'll be requesting he come back and tune my mower up at some point in the future. Update* - The new part I needed arrived on Tuesday and I was able to get it installed. I had one minor issue but Russ was able to help me out via text message and I was able to use a functioning mower again for the first time in weeks. I can't thank Buckeye Mower enough for the assistance, clear through to the end! Thanks again Russ, not only for diagnosing my mower problem but for giving me the chance to be another happy customer. Not only did you prove very helpful with my mower, I've also learned about how to be a little more understanding and patient.

Russ arrived on time and fixed my lawn mower like new! It's nice to have someone I can trust. Would definitely recommend and hire again!

The convenience of having someone fix onsite was valuable. I didn't have to load the small but heavy & gas smelly snowblower into my SUV. And I didn't have to wait for someone to pick it up and bring it back. I like his business model. It took Russ about 2 minutes to diagnose the problem. He cleaned the parts and the snow blower started right up. I highly recommended scheduling via his website rather than calling. Scheduling online was fast, easy, and accurate. Russ did end up having to reschedule our appointment - moving it out one day - and was very responsive letting me know in advance.

Russ was unable to come when originally scheduled, but he called to let me know and we rescheduled within 2 days. He arrived as rescheduled, on time. He identified the issue within 5 minutes, and had the mower repaired within another 10 minutes. In addition, we had him sharpen the blades. He didn't charge a travel fee and was able to fix our mower on site without our having to lift and haul a filthy mower in our car or van. Price was reasonable.

Russ was quick, very professional and knowledgeable. Answered questions I had about another lawn mower that I had problems with over an extended period of time and will have him service this mower from now on. Very likable guy and not afraid to do the work. I would recommend him to anyone with mower problems.

As expected!

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Russ was punctual and very knowledgeable. I will definitely use him again.

Russ was on time, got the work done in a very timely manner, and was super friendly. Would recommend to anyone.

Tune-up was done in a timely manner. Good deal for my money. I will hire them again for work on my mowers.

Everything went well!

Appt went well. 2 delays and reschedules because of bad weather and family death. Russ came when scheduled and both mowers are ready to go. Pleased with service, quality and professionalism. Recommend and will use again.

Great, on time work well done

Excellent, quick service.

Very well! Convenient and professional!

Will use again!

Good - Russ was on time, professional, and completed all tasks as expected.