Leafguard of NE Ohio
About us
The best gutter system for your home is LeafGuard gutters. LeafGuard provides more benefits and features than any other system on the market all while keeping you, the consumer, in mind. With LeafGuard’s patented, one-piece, seamless system, you’ll never risk your health and safety climbing up a ladder to clear out your gutters. Our gutters are guaranteed not to clog. And if they do? LeafGuard will completely clean your gutters for free. With that kind of promise, LeafGuard is the clear choice for gutter installation and replacement. We serve 15 markets throughout the United States and Canada with the best gutters in the industry and legendary customer service.
Business highlights
43 years of experience
Services we offer
3 styles of conventional seamless one-piece gutters for residential & industrial applications., Installation of lifetime clog-free leaf guard seamless one-piece gutter systems
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.575 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 76% | ||
| 11% | ||
| 5% | ||
| 4% | ||
| 4% |
Showing 1-25 of 75 reviews
Gary H.
Jun 2019
Very well! They were on time and professional.
Dorothy H.
Oct 2017
It went wonderful! Five years ago, (2012) the Leaf Guard people put gutters on my home. I was given their name as "excellent" gutter installers by my brother who had Leaf Guard gutters installed on both of his homes - prior to my installation. In August, 2017, I called the Leaf Guard people again to come out and install gutters on my garage and shed. John, the sales person was very thorough, not pushy. In fact, we had John come out five years ago. The installers were great! They were polite, fast working, and cleaned up after themselves. They did a wonderful job. In addition, I had a hinge on the shed so the gutter could be lifted up and I could cut the grass there. Shane, the manager, came out personally and had the hinge taken care of promptly. It was wonderful dealing with him. I recommend Leaf Guard gutters highly! The 5-year old Leaf Guard gutters on my home still look like new, and there hasn't been any problem with them. The people involved with the Leaf Guard franchise in Maple Heights are the BEST!
Roger B.
Feb 2017
It went very well. It was the second time I've used them and I'm quite satisfied. I would recommend them.
James W.
Dec 2015
unknown
Shirley M.
Jun 2015
unknown
Janet K.
Jul 2014
Gutters have constant dripping behind gutter. Fascia and part of the roof rotted due to the water backup. Resulted in almost $2000.00 roof/sofit damage. Expense gutters that have issue with water dripping behind.
Also, I completely agree with the other person that gave them a bad review on ice backup. These gutters seem to make the ice build up and ice d*** back up worse than a traditional gutter. The snow/ice freezes on top of the gutter, when the melting starts it does not drain into the gutters since the ice build up is so high, it drops down the gutter and forms very large icicles.
Customer service is not good. All they will say is they can not do anything. There only guarantee is that it will be leaf free, but if it doesn't function correctly - they will send you on your own.
Don't buy them.
Also, I completely agree with the other person that gave them a bad review on ice backup. These gutters seem to make the ice build up and ice d*** back up worse than a traditional gutter. The snow/ice freezes on top of the gutter, when the melting starts it does not drain into the gutters since the ice build up is so high, it drops down the gutter and forms very large icicles.
Customer service is not good. All they will say is they can not do anything. There only guarantee is that it will be leaf free, but if it doesn't function correctly - they will send you on your own.
Don't buy them.
Response from Leafguard of NE Ohio
"According to LeafGuard Northeast Ohio’s (“LeafGuard”) records, it installed a new LeafGuard gutter system in late 2003 for approximately $3,500. We have investigated the [member name removed] allegation that the LeafGuard gutter system that was installed nearly eleven years ago was installed incorrectly. Based on our investigation, we find no objective factual evidence to support [member name removed] allegation. Accordingly, we have to respectfully deny [member name removed] request that LeafGuard refund her $1,750 (approximately ½ of what she paid for a gutter system that she has used for nearly eleven years). When we investigated [member name removed] allegation, we found that the damage was confined to an 18’ section of the home. In this area, drip edge flashing was missing. This should have been put on by the roofer and not LeafGuard (i.e. it was not part of the contract). What was required by contract was for LeafGuard to install a LeafGuard gutter system on the whole home (175’). How can the damage restricted to this 18' section be attributed to Leafguard when the rest of the home does not have the problem? If the problem (fascia/soffit rot) was caused by an improper installation of the LeafGuard gutter system, would not the damage be throughout the home not just the 18’ were the roofer did not install drip edge flashing? Cleveland, like much of the northern United States experienced a harsh winter this past winter. [member name removed] alleges that the LeafGuard gutter system makes ice damming/icing situation(s) worse than “traditional gutters”. This is no scientific support for [member name removed] belief. There are numerous authorities explaining what caused ice dams/icing/icicles, and it has nothing to do with a particular gutter system. The primary cause of ice dams begins within the house and with heat escaping the home causing the snow to melt that ultimate re-freezes at the edge of the roof, causing the ice dams. Actually, this is pretty common knowledge in cold weather areas, like the Cleveland area. As an example, I refer your attention to the following videos on YouTube that also explains how ice dams are caused (http://www.youtube.com/watch?v=XH5-lu4FkEA & http://www.youtube.com/watch?v=f4jW35I5abo). The materials referenced is just the tip of the iceberg regarding the information available (e.g. the science behind) the cause of ice dams. There are also plenty of newscasts this past winter in that have addressed the ice dam issue. The ice damming issue can occur with our without gutters or anytime regardless of the particular gutter system because it is not related to the gutter system. Typically, the problem lies within an individual’s’ home—i.e. heat escaping, in part, due to improper insulation and/or ventilation. No gutter can protect against the possibility of ice damming. Roofers all seem to have varying opinions of gutters; usually, they have their own pocket book in mind. Our customer service is the best in the industry, and we will continue to do all we can to assist our customers. While we strive for all of our customers to be 100% satisfied with our product, we know that it is not always possible. As such, we will not refund [member name removed] money for a fully functioning LeafGuard gutter system that she has had for over a decade. Accordingly, we consider this matter closed."
Morton S.
Mar 2014
They were pretty attentive. They stayed in touch and I thought they worked pretty quietly. There was a little problem on exactly how much they were supposed to do but we worked that out. It seems to have gone pretty well so far.
VICTORIA C.
Mar 2014
They did a great job. They assured me that if I had any trouble that they would come right back.
Reford N.
Dec 2013
After the salesman came to meet with me, and signed the deal, I found that the neighbor across the street had had to
pay $1,500 more for less linear feet than I had installed. What you pay, evidently, is a function of how well you bargain with the salesman.
The installation was okay, though the installers left debris -- as well as some of their tools.
The system does indeed keep leaves out of the gutter.
However, it failed miserably with snow and ice. It does not drain well, when the roof is snow covered -- resulting in icicles all the way around the house.
I called to ask for some kind of repair re: the icicle buildup. I noted that, with my former system I did not have icicles -- plus, that the house next door with a competing Gutter Guard system has no icicles and ice buildup; nor does the house across the street with a LeafGuard system. The phone rep said he was sorry, but he couldn't do anything.
I then asked for instructions on requesting a refund -- since I live in NE Ohio, and snow/ice are the norm here. I would prefer to have the system I had before -- the gutters and guards that were installed when the house was new. The rep said he would take my request to the manager and would get back to me.
Obviously I am NOT satisfied with the system. Before, I had no icicles and ice buildup. Now, my gutters won't drain at all in snowy/icy weather.
pay $1,500 more for less linear feet than I had installed. What you pay, evidently, is a function of how well you bargain with the salesman.
The installation was okay, though the installers left debris -- as well as some of their tools.
The system does indeed keep leaves out of the gutter.
However, it failed miserably with snow and ice. It does not drain well, when the roof is snow covered -- resulting in icicles all the way around the house.
I called to ask for some kind of repair re: the icicle buildup. I noted that, with my former system I did not have icicles -- plus, that the house next door with a competing Gutter Guard system has no icicles and ice buildup; nor does the house across the street with a LeafGuard system. The phone rep said he was sorry, but he couldn't do anything.
I then asked for instructions on requesting a refund -- since I live in NE Ohio, and snow/ice are the norm here. I would prefer to have the system I had before -- the gutters and guards that were installed when the house was new. The rep said he would take my request to the manager and would get back to me.
Obviously I am NOT satisfied with the system. Before, I had no icicles and ice buildup. Now, my gutters won't drain at all in snowy/icy weather.
Ray B.
Oct 2013
It was very good. The workers were very professional and the salesman was very congenial.
JOHN S.
Oct 2013
The gutters work well. There is still water over shoot in a heavy downpour, but I guess that doesn't happen very often...and the company has a patent on the gutter........so the cost I guess makes sense.
.
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DORIS M.
May 2013
The gutters had leaks in them, and the company had to return twice to correct the issue. However, the gutters were fine after the second visit.
Ora C.
Feb 2013
They did a good job. Their workman ship is very good and they cleaned up well.
BETTY B.
Jan 2013
The experience of dealing with this firm from beginning to the end was superlative.
Tom B.
Nov 2012
Leafguard gutter system is expensive, but quality and guarantee is top notch. The truck with the gutter forming equipment and the installers arrived within 15 minutes of appointment. The 400 or so feet of gutter was formed within an hour. The installers did a great job of removing all the old gutter and downspout, even offered to take it away when they left, I chose to keep it and scrap it out myself. They installed all the new gutter and larger downspout with great care and attached it to the home so that it should never come loose. They had one or two thunderstorms to contend with, but they went right back to work when the rain stopped. I was extremely pleased with the installation.
Sandy S.
Nov 2012
Contacted LeafGuard 10/23.
Interviewed salesman on 10/24. Advised of available install date a few days later.
They measured on 11/1 and installed the whole product on 11/2.
All staff, from the salesman to the installers were professional, neat, efficient and swift.
Highly recommend.
Interviewed salesman on 10/24. Advised of available install date a few days later.
They measured on 11/1 and installed the whole product on 11/2.
All staff, from the salesman to the installers were professional, neat, efficient and swift.
Highly recommend.
John B.
Aug 2012
They did a very good job. They put gutters to our house 20 years ago and they are still doing great. They were timely and professional. They were here when they said they'd be here and they did what they said they were going to do.
Arthur/Cindy L.
Dec 2011
The workers arrived on time, calling in advance to confirm the appointment. Work was done promptly and properly. All debris was cleaned up. There was no damage to any of my existing home, roofing or siding. The materials they used were heavier, thicker than other companies had proposed. The workers accommodated an awkard access situation without a hitch. There were no "surprise charges" for some sort of item that I suddenly needed in order to finish the job. I'd have them back for other jobs.
Dennis B.
Nov 2011
It went very well. The salesman was prompt and friendly. The work crew showed up on time and completed the job in about 3 hours. They cleaned up fairly well. I would certainly recommend this product to others.
Robert C.
Aug 2011
. They were very nice, very cordial. They were very professional and got the job done in reasonable time. It was a good experience. I have a 50 year guarantee on it and I don't think I will be around but if I sell the house or whoever gets the house the warranty goes right into their name. It is a very nice guarantee.
DAVID H.
Jan 2010
It went very smoothly. They were very efficient- I hardly even knew they were here! I have seen how the gutters work through the fall season, and as promised, I did not have to do anything to my gutters!
Rich D.
Oct 2009
It seemed like a nice, professional outfit. They came when they said they would and the returned calls when they said they would. I don’t know of any other company that makes a comparable product because others put it together differently, but I would say the price for this was average compared to other systems I’ve seen.
HEINZ K.
Sep 2009
We called for our free estimate. John Strieter, their sales rep, showed up a day or two later, exactly when he said he would. Product presentation was professional and well laid out. Handouts were helpful, everything was in a binder and organized for the homeowner. The work was scheduled. When they couldn't meet the first appointment, they actually asked to begin a day earlier, they called in advance to reschedule. Workers arrived the day of the appointment, rolled out the new gutters and began replacing the old. Workers were courteous and mindful of the shrubs and landscaping. Work was completed in one day despite the misty rain. The gutter material really is superior to the materials you get from the local home repair emporiums. You can't crush this downspout with your hands like the retail version. The finish is slightly textured and very nice. The day after the gutters were installed we had one of those 50 year rains that we seem to have every year now. I watched as the rain fell and a little more water poured past the gutters and onto the ground than I was comfortable with so I called their office to ask if that was normal. They sent a service person out a few days later to inspect the work. His report indicated that there might be a slight break-in period due to an oily residue left from forming the gutters which hindered the channeling of the water into the gutter. We have yet to have another rain while I’m home to watch so I can’t say with absolute certainty that we’re past the break-in period and everything is fine, but if even most of the water goes in and I don’t have to clean the gutters every week like I used to, I’m a happy camper! In my recent report I expressed some concern of over the perfomance of the gutters shortly following their install. Update: Regarding the break in period that I mentioned, I would like to add that the gutters are working much more efficiently now that they have had a couple of weeks to weather and for any oil to wash off.
RAMONA T.
Sep 2009
Very well. 2 man crew arrived, created the gutters on site and installed them. They cleaned up all debris and hauled away the old gutters.
ERIC J.
Jun 2009
job was delayed, but I was kept informed and work was completed on time after re-schedule
Licensing
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FAQ
Leafguard of NE Ohio is currently rated 4.5 overall out of 5.
Leafguard of NE Ohio accepts the following forms of payment: CreditCard
Yes, Leafguard of NE Ohio offers free project estimates.
No, Leafguard of NE Ohio does not offer eco-friendly accreditations.
No, Leafguard of NE Ohio does not offer a senior discount.
No, Leafguard of NE Ohio does not offer emergency services.
No, Leafguard of NE Ohio does not offer warranties.