Eberts Heating & Cooling
About us
Eberts Heating & Cooling has been professionally serving Richland and the surrounding counties HVAC needs since 1965. We are fully licensed and insured. We are a Trane Comfort Specialist and take great pride in our 97 customer satisfaction rating. We specialize in residential and commercial: • Service • Installation • Heating • Cooling & Geothermal Specialists We are conveniently located on the corner of Route 42 and Michigan Avenue. Give us a call today and let us help you get the most out of your heating and cooling system. Additional DBA - Eberts Heating & Cooling.
Business highlights
60 years of experience
Services we offer
Residential and commercial installation of furnaces, heat pumps and geothermal systems, tankless and conventional water heaters & gas logs.
Accepted Payment Methods
- CreditCard
Reviews
4.612 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 83% | ||
| 8% | ||
| 0% | ||
| 0% | ||
| 8% |
Showing 1-12 of 12 reviews
Nick M.
Nov 2016
On time, professional, quality work.
Chuck E.
Oct 2016
I thought the price was a little high.
Marcia F.
Mar 2016
The owner visited us to quote and plan everything. No pressure and very personable yet professional. The men who came to do the installation were also very friendly and professional. They did a great job, had the work done when expected and checked in frequently to see that the equipment was operating properly. They even have an annual maintenance check that is nice to have!
Response from Eberts Heating & Cooling
"Thank you for your positive review member."
Frank R.
Sep 2015
unknown
Response from Eberts Heating & Cooling
"Thank you for the positive review member."
Dave S.
Aug 2015
At cost, on time. I helped a bit with equipment, however (electric drill and spot light).
Response from Eberts Heating & Cooling
"Thank you for your positive review member."
Sandra B.
May 2015
They have done a good job for us over the years and we would highly recommend them. We have a service contract for our air conditioning and our hot water. They come each spring and fall and check it. It's not that expensive a plan and we know that everything is fine. Right now we have a problem with our air conditioning and we get a discount since we have a discount. They were able to come out quickly to take care of it.
Response from Eberts Heating & Cooling
"Thank you for your kind review member. We appreciate your continued patronage."
Wayne M.
Dec 2014
unknown
Response from Eberts Heating & Cooling
"Thank you member!"
Kenneth C.
Nov 2014
Company never did the work they said they did. Haven't issued me a refund yet. Customer service was very bad and technician claims he did work that he did not.
Response from Eberts Heating & Cooling
"Member called us to schedule a check of his system. Member mentioned that during cooling season sometimes the thermostat would click and his air conditioner would not come on. When the thermostat clicks that is an indication that the thermostat is calling for your heating or cooling equipment to come on. We explained that it was too cold in October to check the air conditioner. Member then wanted to schedule a furnace check. Since we were performing a heating check, we would not know whether there was a problem with the air conditioner not coming on when there was a call for cooling from the thermostat. We do know that the furnace comes on when the thermostat calls for heat because when we asked the member to turn up the thermostat to make the thermostat call for heat, the furnace came on. Customer assumed we would vacuum out his furnace when we performed the winter check. We do not vacuum out the furnace as part of the winter check. The owner of the company reviews all service invoices to make sure the service is performed as he would expect it to be done. The winter service we performed for this member was done exactly as he expected it to be done, with the technician having checked everything we normally check on a gas furnace. Since we did perform the heating check on the furnace we see no reason to refund the member's payment for the winter check."
Tom M.
Oct 2014
unknown
Response from Eberts Heating & Cooling
"Thanks member."
Joe P.
Mar 2014
My furnace decided to die in the midst of the coolest winter im memory. I called Ebert's to have a look. Not only did i get on the schedule for a tech to come, but since it was a heating emergency for me They got one to me the very same morning i called. The tech looked it over and explained what had happened and made some suggestions about how to handle the problem. Mr. Eberts came and inspected the furnace and priced a couple of options. After i made some other calls and did due diligence and choose Eberts do install the new furnace. They arrived on schedule and had the new machine completely installed and running within hours. The men stayed long enough after to be sure everything was correct and wouldnt be causing me anymore trouble for years to come, I was happy they gave me ALL the facts about Everything related to the furnace install operation and the add on humidifier i decided to add.. Not everything has to do with the hardware a LOT has to do with the people. Great Team they have there. Glad i went with them.
Response from Eberts Heating & Cooling
"Thanks member. We think you're great too!"
Gaylee W.
Jul 2013
The service tech arrived on time, checked everything out, answered all of my questons.I have used them for 10 yearsand have been very happy.
Response from Eberts Heating & Cooling
"Thank you [member name removed]. We appreciate your review and thank you for your continued patronage."
John D.
Dec 2011
Great!
Response from Eberts Heating & Cooling
"Thanks Member. We think you're great too!"
Licensing
State Contractor License Requirements
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*Contact business to see additional licenses.
FAQ
Eberts Heating & Cooling is currently rated 4.6 overall out of 5.
Eberts Heating & Cooling accepts the following forms of payment: CreditCard
No, Eberts Heating & Cooling does not offer free project estimates.
No, Eberts Heating & Cooling does not offer eco-friendly accreditations.
No, Eberts Heating & Cooling does not offer a senior discount.
No, Eberts Heating & Cooling does not offer emergency services.
No, Eberts Heating & Cooling does not offer warranties.