Don's Outdoor Renovations LLC

"Although we wanted to finish this job for Dennis, the unfortunate circumstances didn’t allow us. Dennis started off our professional relationship with telling us that he was a very picky person, so to us he was already going into the job with the mindset of not being satisfied. He also stated that he wanted the post 2ft in the ground, which was good for us because we always try to go at least 30ins but try our best to get to 3ft or greater. We did elect to not finish the job after Dennis called us at 8:30pm after we left the job site and stated the post weren’t deep enough for him. So I went back and measured……there were a couple that weren’t to par but for the most part everything was what he wanted. I even took some pictures of holes that didn’t have post on them that were 30ins or greater. Dennis stated he wanted every single post out and the holes dug back out. We’ve never walked away from a job unfinished, but we did with this one because Dennis watched us work all day and get 40 post in the ground but waited until 75percent of the work was done to say he wanted it redone. So we felt it was in our best interest to walk away. He also stated there was no time frame for this job, which was also good for us because this was something we could work on between jobs. As far as the auger goes, we did rent one. But as soon as we realized it was dull, we immediately called the rental company and got another so we could continue the job. We showed back up after we decided to walk away from the job the next day because we’ve never left a job unfinished, to finish the job and do even more than he wanted. He elected to go with a another person. He said multiple times he would compensate us for the work that we did do, but we didn’t accept any form of payment because it wouldn’t be right because we didn’t finish the job. Dennis failed to state in his review that he did keep a couple hundred dollars of material money that we were owed. We did let him keep it after a little while because there was no reason to keep this relationship over unpaid material money. And we did buy some 16ft 4x6s but if you cut those in half that work be 8ft which was exactly the length of wood he wanted. As you can see from other other reviews we have a good standing with all our customers. Don’t let this one picky unsatisfying person ruin it for you. Thanks."