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Reviews
1.01 Reviews
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Showing 1-1 of 1 reviews
GENA M.
Jan 2007
Moving
WHEN THEY SHOWED UP THEY ONLY CAME WITH ONE TRUCKAND THE MOVERS WERE NOT TOLD OF OUR NEED TO HAVE THINGS LOADED AND DELIVERED ON SEPARATE DAYS!! WE HAVE A 7000 SQ FOOT HOME AND THEY ONLY BROUGHT ONE TRUCK. NEEDLESS TO SAY AS THEY WERE TRYING TO CRAM EVERYTHING THEY COULD INTO THIS ONE TRUCK , THEY RAN OUT OF ROOM ABOUT 8:00PM. THEY ALSO DID NOT HAVE ANY ADDITIONAL BOXES AND WHEN ASKED SAID THAT THE HOME OFFICE SAID "WE WOULD HAVE TO PAY EXTRA FOR THEM". THEY HAD NO TOOLS TO BREAK DOWN ANY BIG FURNITURE AND OURS WERE PACKED.WE ENDED UP GOING TO THE NEW HOUSE THAT NIGHT AND AT MIDNIGHT AND THEY RAN OUT OF ROOM FOR THE 2ND TIME. ULTIMATELY, BECAUSE OF HOW THEY OVERLY STACKED AND THE FATIQUE OF THE MOVERS, MANY OF OUR ITEMS WERE DAMAGED. I CALLED THEIR OFFICE TO REPORT THE DAMAGES AND THAT I HAD ITEMS MISSING AND THEY SAID THEY WOULD NOT TAKE CARE OF THE MISSING ITEMS AND WOULD SEND SOMEONE TO LOOK AT MY DAMAGED FURNITURE. FIVE MONTHS LATER THEY HAVE REFUSED TO FIX PART OF THE DAMAGES.
Response from Buckeye Storage Co
"We believe that it is unfair that it is demanded of us to pay for damage that we didn't cause. In an attempt to satisfy the shipper, we all ready have paid for damages not caused by us. For further details, please contact Buckeye Moving & Storage at 800-521-7811 Peggy Saiben-Customer Service Representative"
Licensing
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FAQ
Buckeye Storage Co is currently rated 1.0 overall out of 5.
No, Buckeye Storage Co does not offer free project estimates.
No, Buckeye Storage Co does not offer eco-friendly accreditations.
No, Buckeye Storage Co does not offer a senior discount.
No, Buckeye Storage Co does not offer emergency services.
No, Buckeye Storage Co does not offer warranties.