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1.01 Reviews
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GENA M.
01/2007
moving companies
+ -1 moreWHEN THEY SHOWED UP THEY ONLY CAME WITH ONE TRUCKAND THE MOVERS WERE NOT TOLD OF OUR NEED TO HAVE THINGS LOADED AND DELIVERED ON SEPARATE DAYS!! WE HAVE A 7000 SQ FOOT HOME AND THEY ONLY BROUGHT ONE TRUCK. NEEDLESS TO SAY AS THEY WERE TRYING TO CRAM EVERYTHING THEY COULD INTO THIS ONE TRUCK , THEY RAN OUT OF ROOM ABOUT 8:00PM. THEY ALSO DID NOT HAVE ANY ADDITIONAL BOXES AND WHEN ASKED SAID THAT THE HOME OFFICE SAID "WE WOULD HAVE TO PAY EXTRA FOR THEM". THEY HAD NO TOOLS TO BREAK DOWN ANY BIG FURNITURE AND OURS WERE PACKED.WE ENDED UP GOING TO THE NEW HOUSE THAT NIGHT AND AT MIDNIGHT AND THEY RAN OUT OF ROOM FOR THE 2ND TIME. ULTIMATELY, BECAUSE OF HOW THEY OVERLY STACKED AND THE FATIQUE OF THE MOVERS, MANY OF OUR ITEMS WERE DAMAGED. I CALLED THEIR OFFICE TO REPORT THE DAMAGES AND THAT I HAD ITEMS MISSING AND THEY SAID THEY WOULD NOT TAKE CARE OF THE MISSING ITEMS AND WOULD SEND SOMEONE TO LOOK AT MY DAMAGED FURNITURE. FIVE MONTHS LATER THEY HAVE REFUSED TO FIX PART OF THE DAMAGES.
Description of Work: I HIRED BUCKEYE FOR A LOCAL MOVE FROM NEW ALBANY TO BEXLEY OH, WHICH IS ABOUT 15-20 MILES. I INTERVIEWED SEVERAL COMPANIES BEFORE HIRING MAYFLOWER, WHO ALSO OPERATES UNDER BUCKEYE FOR LOCAL MOVES (WHICH WE WERE NOT TOLD). THE REASON I HIRED THEM IS BECAUSE THEY SOLD ME ON THE FACT THAT I SHOULD GO WITH A WELL RESPECTED COMPANY LIKE MAYFLOWER AND THE ASSURANCE THEY COULD MEET OUR NEEDS OF LOADING THE TRUCKS ON ONE DAY AND DELIVERING THE NEXT DAY INSTEAD OF MAKING SEVERAL TRIPS. I WAS ALSO ENCOURAGED BY THEIR SALES PERSON TO TAKE OUT THE LARGER INSURANCE AMOUNT "JUST IN CASE" ANY DAMAGES WERE MADE, WHICH WE DID. WE WERE ALSO PROMISED ALL BOXES NEEDED WOULD BE PROVIDED.
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$5,200
Response from Buckeye Storage Co
Contact information
961 N Main St, Mansfield, OH 44902
WWW.BUCKEYEMOVING.COMLicensing
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Moving Companies
FAQ
Buckeye Storage Co is currently rated 1 overall out of 5.
No, Buckeye Storage Co does not offer free project estimates.
No, Buckeye Storage Co does not offer eco-friendly accreditations.
No, Buckeye Storage Co does not offer a senior discount.
No, Buckeye Storage Co does not offer emergency services.
No, Buckeye Storage Co does not offer warranties.
Contact information
961 N Main St, Mansfield, OH 44902
WWW.BUCKEYEMOVING.COM