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Gruter Heating and Air Conditioning Co. Inc.

Founded 1985 • With Angi since May 2010

3.0

(6) Verified Reviews

Business Details

Phone Number

Address

164 Wyndham Drive

Maineville, OH 45039

Description

Residential and Commercial. We are an environmentally friendly company offering high efficiency and geothermal solutions to heating, cooling, hot and chilled water. We reduce environmental impact and waste by recycling, disposing properly of materials and being efficient. We proudly participate in

Verified Reviews

A few reviews for this pro...
1.0

10/05/2016


Cindy S.

Needless to say, I was not going to pay more after already paying $1,225 for WARRANTY repairs! Plus I didn't have working A/C for nearly all summer. I found Mr. Gruter to be very unprofessional--- hanging up on me each time I tried to talk to him about it.

Description of Work
Warranty repair was done initially, but unit stopped working within 5 weeks. Mr. Gruter had agreed to monthly payments on this job, but would not come out to repair his work until he was paid in full. When I paid him in full, he came out and couldn't get it going. Five days later I contacted him to find out why he hadn't contacted me. He informed me that now it needs a coil & valve (after not being operable all summer!), and there would be an additional fee of $1,500.

Category heating & air conditioning/hvac

1.0

09/26/2016


Cindy S.

The repair was done, but it only worked for less than six weeks. When I called to tell Steve (the owner) to inform him that it stopped working, he said, "what do you want me to do. I tried". He said it would be a while before he could get to it, and that It wouldn't be any time soon. I was on a monthly payment plan with Steve, and he seemed to hold that against me. He said that when I payed in full, $1,225.00, he would stand behind his work. So I paid in full. He came out, said it needs a new compressor again and he'd get right back with me as to when it would be repaired. Five days later, when I hadn't heard from him, I called Steve and he informed me that now it needs a new coil & valve for an additional $1,500.00. When I told him I wouldn't pay any extra since I've already paid $1225 for parts that are all UNDER WARRANTY, he hung up on me. Throughout this process he has treated me terribly, and each I time I tried to talk to him he hung up on me. With this being one of the hottest Summers in years-- I still have no A/C and I'm out $1,225.00

Description of Work
Air conditioner repair on a 2 year old unit under warranty.

Category heating & air conditioning/hvac

5.0

07/22/2016


George D.

Description of Work
One of the best in town Excellent work, always on time and work done right the 1st time.

Category heating & air conditioning/hvac

5.0

11/20/2015


PAUL H.

I heard that Gruter was the "go-to" company for Bryant furnaces and their work for me confirmed this. Gruter expertly cleaned and adjusted my furnace for winter use. They replaced the 15 year old gas igniter as a preventive maintenance measure. I will contact Gruter again for all my HVAC needs.

Description of Work
Pre winter checkup on 15 year old my Bryant furance

Category heating & air conditioning/hvac, heating oil companies

5.0

06/02/2015


George D.

.

Description of Work
Serviced heat and air. Very punctual, friendly and knowledgeable.

Category heating & air conditioning/hvac

1.0

05/05/2015


JOHN M.

It was a mistake to hire Steve Gruter to replace the expansion tank in my boiler system. He failed to charge the tank to the boiler system pressure causing the pressure relief valve to leak. The instructions for the tank even outlines the air charging in one step of the installation process. He did not provide me with the instructions, I had to look them up online. All information online and given by local heating and cooling companies (Schibi, Jonle, Schmidt) said if you don?t charge the tank, the pressure valve will leak. That?s what the air valve is there for. I asked Steve Gruter to return and charge the tank to the proper pressure. When called the next day, Steve Gruter told me charging is not necessaryand wanted $200 to change a $20 pressure valve that was not required. When I asked him to return to charge the tank, he got angry and said ?I?m done with this? and hung up on me (twice). Sureenough, pre-charge the tank to 20 psi has remedied the issue and the PR valve no longer leaks. Steve has an abrasive personality and cannot answer simple questions from customers without getting irritated. Can't believe he treats customers this way. Stay away - avoid at all costs.

Description of Work
Steve Gruter replaced the expansion tank on my boiler system. He did not give a free estimate as mentioned in his profile. He was not upfront with his pricing. He will spring a $95 service fee never mentions until he arrives.

Category heating oil companies

Service Provider Response

[Removed members name], The expansion tanks come "charged", to the correct PSI for the boiler system and I order the tanks accordingly; they only need adjustment if you take them to areas which are way above sea level. I [Member Information Removed] over 40 years of experience, I [Member Information Removed] never been stumped on a repair or installed a boiler incorrectly. As for the service call of $95, this is standard practice. I do not charge a truck fee, mileage, etc. I [Member Information Removed] to charge for coming to a residence and business if I am making repairs, if I didn't I wouldn't be in business today! A lot of my work is from referrals, so if I was treating people like you say, I wouldn't be as busy as I am. I am sorry you feel this way!

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    Business Highlights

    Emergency Services OfferedEmergency Services Offered
    Bonded
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    Yes
    Payment Options
    Check, Financing Available, Visa, MasterCard, American Express, Discover
    Senior Discount
    1%
    Emergency Service
    Yes
    Warranties
    Yes

    Services Offered

    Full service Residential and Commercial HVAC, Geothermal, Hydronic, Generator and Tankless water heater installation, repair and maintenance. Geothermal heating, cooling, hot and chilled water. Boiler and indirect water heater. Geothermal Boiler. Radiant floor heating installation. Snow/Ice melt system installation. Automatic Backup Generator installation. Tankless Water Heater. High Velocity and Ductless heating and cooling. Piping and Gas Line. Indoor Air Quality. Duct Sealing and Diagnostics

    Services Not Offered

    Ask for details

    Frequently Asked Questions & Answers about Gruter Heating and Air Conditioning Co. Inc.

    How is Gruter Heating and Air Conditioning Co. Inc. overall rated?

    Gruter Heating and Air Conditioning Co. Inc. is currently rated 3 overall out of 5.

    What days are Gruter Heating and Air Conditioning Co. Inc. open?

    Gruter Heating and Air Conditioning Co. Inc. is open:

    Monday: 7:00 AM - 5:00 PM

    Tuesday: 7:00 AM - 5:00 PM

    Wednesday: 7:00 AM - 5:00 PM

    Thursday: 7:00 AM - 5:00 PM

    Friday: 7:00 AM - 5:00 PM

    Saturday: 8:00 AM - 12:00 PM

    What payment options does Gruter Heating and Air Conditioning Co. Inc. provide

    Gruter Heating and Air Conditioning Co. Inc. accepts the following forms of payment: Check, Financing Available, Visa, MasterCard, American Express, Discover

    Does Gruter Heating and Air Conditioning Co. Inc. offer free estimates?

    Yes, Gruter Heating and Air Conditioning Co. Inc. offers free project estimates.

    Does Gruter Heating and Air Conditioning Co. Inc. offer eco-friendly accreditations?

    Yes, Gruter Heating and Air Conditioning Co. Inc. offers eco-friendly accreditations.

    Does Gruter Heating and Air Conditioning Co. Inc. offer a senior discount?

    No, Gruter Heating and Air Conditioning Co. Inc. does not offer a senior discount.

    Does Gruter Heating and Air Conditioning Co. Inc. offer emergency services?

    Yes, Gruter Heating and Air Conditioning Co. Inc. offers emergency services.

    Are warranties offered by Gruter Heating and Air Conditioning Co. Inc.?

    Yes, Gruter Heating and Air Conditioning Co. Inc. offers warranties.

    What services does Gruter Heating and Air Conditioning Co. Inc. offer?

    Gruter Heating and Air Conditioning Co. Inc. offers the following services: Full service Residential and Commercial HVAC, Geothermal, Hydronic, Generator and Tankless water heater installation, repair and maintenance. Geothermal heating, cooling, hot and chilled water. Boiler and indirect water heater. Geothermal Boiler. Radiant floor heating installation. Snow/Ice melt system installation. Automatic Backup Generator installation. Tankless Water Heater. High Velocity and Ductless heating and cooling. Piping and Gas Line. Indoor Air Quality. Duct Sealing and Diagnostics