Gruter Heating and Air Conditioning Co. Inc.

3.0(
6
)

About us

Residential and Commercial. We are an environmentally friendly company offering high efficiency and geothermal solutions to heating, cooling, hot and chilled water. We reduce environmental impact and waste by recycling, disposing properly of materials and being efficient. We proudly participate in LEED (Leadership in Energy and Environmental Design) projects. We custom fabricate our sheet metal and custom cut and fit our piping on site to provide our customers with the very best installations. Stephen J. Gruter graduated from Moeller High School in 1976 and began working in the HVAC trade. After nine years of determination Stephen founded Gruter Heating and Air Conditioning Co., Inc. in 1985. For over 31 years Gruter Heating & Air Conditioning Co., Inc. has been family owned and locally operated while providing high quality HVAC, Geothermal, Hydronics, Generators and duct sealing residential and commercial services to Cincinnati and surrounding areas. As a Bryant, Weil Mclain, SpacePak, Honeywell Generator, Rinnai Tankless water heater Factory Authorized Dealer and NATE Certification, our team is factory trained to the highest standards. We adhere to strict service procedures and customer service standards to ensure our customers receive the best results. HVAC, Geothermal, Hydronic and Generator design, installation, repair and maintenance. State and locally liscenced and fully bonded and insured.

Business highlights

Emergency services offered
40 years of experience

Services we offer

Full service Residential and Commercial HVAC, Generator and Tankless water heater installation, Geothermal, Hydronic, cooling, hot and chilled water. Boiler and indirect water heater. Geothermal Boiler. Radiant floor heating installation. Snow/Ice melt system installation. Automatic Backup Generator installation. Tankless Water Heater. High Velocity and Ductless heating and cooling. Piping and Gas Line. Indoor Air Quality. Duct Sealing and Diagnostics, repair and maintenance. Geothermal heating

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
3.06 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
0%
1
50%
Write a review
Showing 1-6 of 6 reviews
Cindy S.
Apr 2018
1.0
$1,225
The repair was done, but it only worked for less than six weeks. When I called to tell Steve (the owner) to inform him that it stopped working, he said, "what do you want me to do. I tried". He said it would be a while before he could get to it, and that It wouldn't be any time soon. I was on a monthly payment plan with Steve, and he seemed to hold that against me. He said that when I payed in full, $1,225.00, he would stand behind his work. So I paid in full. He came out, said it needs a new compressor again and he'd get right back with me as to when it would be repaired. Five days later, when I hadn't heard from him, I called Steve and he informed me that now it needs a new coil & valve for an additional $1,500.00. When I told him I wouldn't pay any extra since I've already paid $1225 for parts that are all UNDER WARRANTY, he hung up on me. Throughout this process he has treated me terribly, and each I time I tried to talk to him he hung up on me. With this being one of the hottest Summers in years-- I still have no A/C and I'm out $1,225.00
Cindy S.
Oct 2016
1.0
$1,225
Needless to say, I was not going to pay more after already paying $1,225 for WARRANTY repairs! Plus I didn't have working A/C for nearly all summer. I found Mr. Gruter to be very unprofessional--- hanging up on me each time I tried to talk to him about it.
George D.
Jul 2016
5.0
Yes, I recommend this pro
unknown
PAUL H.
Nov 2015
5.0
Yes, I recommend this pro
$200
I heard that Gruter was the "go-to" company for Bryant furnaces and their work for me confirmed this.
Gruter expertly cleaned and adjusted my furnace for winter use.
They replaced the 15 year old gas igniter as a preventive maintenance measure.
I will contact Gruter again for all my HVAC needs.
George D.
Jun 2015
5.0
Yes, I recommend this pro
$125
.
JOHN M.
May 2015
1.0
$250
It was a mistake to hire Steve Gruter to replace the expansion tank in my boiler system.  He failed to charge the tank to the boiler system pressure causing the pressure relief valve to leak.  The instructions for the tank even outlines the air charging  in
one step of the installation process. He did not provide me with the instructions, I had to look them up online.
  • All information online and given by local heating and cooling companies (Schibi, Jonle, Schmidt) said if you don?t charge the
  • tank, the pressure valve will leak.  That?s what the air valve is there for. 
  •  
  • I asked Steve Gruter to return and charge the tank to the proper pressure.  When called the next day,  Steve Gruter told me charging is not necessaryand wanted $200 to change a $20 pressure valve that was not required.   
  • When I asked him to return to charge the tank, he got angry and said ?I?m done with this? and hung up on me (twice).  
  • Sureenough, pre-charge the tank to 20 psi has remedied the issue and the PR valve no longer leaks.  

Steve has an abrasive personality and cannot answer simple questions from customers without getting irritated.  Can't believe he treats customers this way.  Stay away - avoid at all costs.
Response from Gruter Heating and Air Conditioning Co. Inc.

"[Removed members name], The expansion tanks come "charged", to the correct PSI for the boiler system and I order the tanks accordingly; they only need adjustment if you take them to areas which are way above sea level. I [Member Information Removed] over 40 years of experience, I [Member Information Removed] never been stumped on a repair or installed a boiler incorrectly. As for the service call of $95, this is standard practice. I do not charge a truck fee, mileage, etc. I [Member Information Removed] to charge for coming to a residence and business if I am making repairs, if I didn't I wouldn't be in business today! A lot of my work is from referrals, so if I was treating people like you say, I wouldn't be as busy as I am. I am sorry you feel this way!"

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Gruter Heating and Air Conditioning Co. Inc. is currently rated 3.0 overall out of 5.
Gruter Heating and Air Conditioning Co. Inc. accepts the following forms of payment: CreditCard
Yes, Gruter Heating and Air Conditioning Co. Inc. offers free project estimates.
No, Gruter Heating and Air Conditioning Co. Inc. does not offer eco-friendly accreditations.
No, Gruter Heating and Air Conditioning Co. Inc. does not offer a senior discount.
Yes, Gruter Heating and Air Conditioning Co. Inc. offers emergency services.
No, Gruter Heating and Air Conditioning Co. Inc. does not offer warranties.

Contact Information

164 Wyndham Drive, Maineville, OH 45039

Share project details to get started.