FUTURE AIR INC.
About us
At Future Air HVAC - We service and install furnaces, air conditioning units, humidifiers, and electronic air filters, residential and small commercial. Whether you're ready to upgrade to a more efficient system or repair/maintain your existing one, we are your local Maineville - Northern Cincinnati Ohio specialists. Let Future Air Heating and Cooling help you with what your needs are and get you into the right equipment for your situation for the right price.
Business highlights
Services we offer
We offer tune-ups, and geothermal for residential and light commercial customers., new construction, service
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 95% | ||
| 3% | ||
| 0% | ||
| 0% | ||
| 2% |
They are always really good about providing options if they run into issues. I really like their customer focus and the expertise. I did look around and I can get cheaper but for the service provided its well worth the prices.
I had an entirely new furnace and heat pump system Installed by Future Air in October 2012, and the other day the capacitor went bad. We were charged the service charge of $89.00 (I have no issue with that), but was told we would be charged a second hour of labor ($89.00) because they have to take the part under warranty to tri-county to "fill out paperwork." This is the second time Future Air has charged me to return a part under warranty. The previous time was in August, 2014 when they serviced an attic fan under warranty that they installed. Not only did they charge me for them having to return the part, but they tried to charge me a second service trip to install the attic fan they replaced. It wasn't until I protested they took it off my bill.
Complaint filed with the Better Business Bureau. In their reply, Future Air responded by saying, "We also checked the air filter and refrigerant" which were services not requested but were services they included in the bill. They also state as part of the bill they had to "Do the return warranty." No other provider charges customers to do return paperwork for parts under warranty, and this is little more than a way to scam money out of customers.Licensing
State Contractor License Requirements
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