SILK ROAD CARAVAN

ONE OF THE CO-OWNERS MET ME AT THE SHOWROOM/FACTORY TO DEMONSTRATE THEIR IN HOUSE CAPABILITIES, GIVE ME A ROUGH QUOTE BASED ON MY MEASUREMENTS (WHICH WAS REALLY REASONABLE), AND LET ME TAKE AS MANY SAMPLE PIECES AS I COULD CARRY. IN CASE I DIDN'T LIKE THE IN HOUSE SAMPLES, HE SET UP AN APPOINTMENT FOR ME TO GO TO THE REGIONAL GRANITE WAREHOUSE TO PICK OUT ANOTHER STYLE (WHICH I DID). THE OTHER OWNER CAME TO THE HOUSE TO TAKE THE FINAL MEASUREMENTS. HE WAS VERY FLEXIBLE WITH HIS APPOINTMENT TIMING AND OFFERED A LOT OF GREAT ADVICE ABOUT GRANITE COUNTERS. I GOT A DAY'S NOTICE ON THE FIRST PART OF INSTALLATION, BUT THEY WERE DELAYED SLIGHTLY ON THE SECOND HALF. THE INSTALLERS WERE COURTEOUS AND DID THEIR BEST TO KEEP THE GRANITE DUST TO A MINIMUM FOR THE HOLES THAT HAD TO BE CUT IN PLACE WHEN I TOLD THEM I WAS THE CLEANUP PERSON. THEY ALSO PATCHED UP THE NORMAL MINOR WALL DAMAGE THAT OCCURS DURING GRANITE INSTALLATION SO IT WAS READY FOR ME TO PAINT. OVERALL THEY GO ABOVE AND BEYOND