Dropped my car off early in the morning. Returned after 4pm and the car was still not finished??? Had to wait for it - at least 30 minutes. I had a scheduled appt and they had the car all day - i should not have had to wait. The scratch had not been touched up, so I asked the service writer to order some touch up paint for me and mail it. Never happened.
Description of Work: Scheduled maintenance appointment. Oil change and tire rotation. Patched tire with nail in it. Asked to have a scratch touched up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
$200
Chelsea B.
03/2013
5.0
auto repair
 + -1 more
They're very accommodating and they always give me a vehicle, but they're a little costly on the price.
Description of Work: Infiniti of Beachwood has my vehicle at the moment for auto services.
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Service Categories
Auto Service,
Auto Sales,
Locksmiths,
Auto Accessories
FAQ
Infiniti of Beachwood is currently rated 4 overall out of 5.
No, Infiniti of Beachwood does not offer free project estimates.
No, Infiniti of Beachwood does not offer eco-friendly accreditations.
No, Infiniti of Beachwood does not offer a senior discount.
No, Infiniti of Beachwood does not offer emergency services.
No, Infiniti of Beachwood does not offer warranties.
Infiniti of Beachwood offers the following services: Auto sales & parts.