Amplex Internet

Internet Service, Phone Sales, Phone Service - Landline,

About us

Amplex Internet is a leader in the telecommunications industry throughout Northwest Ohio. From fixed-position wireless to fiber optic technology, and phone systems to managed IT services, Amplex has you covered. Thousands of satisfied residential and business customers rely on Amplex to deliver reliable and affordable service. With over 75 access towers covering over 7 counties, Amplex can reach even the most rural locations, yet provide large corporations with a Gigabit fiber connection. Superior local technical support means you are more than just a number in a database...you are a valued customer and we're here to help when you need it. Our customers include neighbors and local businesses. Places where we shop, and where we support. Shop local...you deserve the best! For complete information on all of our services, please visit our website at amplex.net. Amplex Internet - Improving Lives Through Technology.

Business highlights

28 years of trusted experience

Services we offer

Broadband Internet Service, Fixed Wireless Internet Service, Web Hosting, VoIP, Rural Wireless Internet, Business Internet Services

Services we don't offer

NA

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.09 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-9 of 9 reviews

Ellen C.
03/2017
5.0
internet service
  + -1 more
Their service guy came out, nicest guy, and we weren't too happy we had to put something on our new roof instead of a post or something on the ground. But we had to, to get high enough for a signal. The installer was so nice, he really took a lot of time and snuggled it in one of our many peaks so it was hidden the best and still got the best signal. He also took great care to keep the wires hidden where they had to come into the house and used old Hughes Net hole so we didn't have to drill a new hole in our brick house. I would recommend them to anyone; they were great!
Description of Work: We had to have internet and living out in the country we didn't have many choices...just outside the reach where we could get it over some lines from phone lines like Time Warner, etc. So we had to go with a dish. We put off doing it because we read reviews and heard from previous owner "what ever you do, don't get Hughes Net"! Just by chance heard about Amplex and they had just put a tower in Clyde.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sara H.
04/2016
5.0
internet service
  + -1 more
Technician was very nice and professional. Also very clean. We've had companies in the past who have sent us not so clean technicians so that is very important to me. I can call amplex any day at anytime and always get very fast friendly service.
Description of Work: Transferred my service to my new address. Timely and fast.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Deandary B.
04/2016
5.0
internet service
  + -1 more
Amplex has always been on time, and continous services with little to no outages or interuptions, the internet service is just awesome, will never change again.
Description of Work: Amplex is the best, absolutely love the service and the people are awesome. Would never change to anyone else ever again. Prompt and very courteous internet coverage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49.99

John W.
04/2016
5.0
internet service
  + -1 more
We stream Roku & Fire Tv and we can have three TV's going at once.Customer Service has been great when we needed to move up service to be able to stream multiple TV's and received a $79.00 credit for a referral sign up.
Description of Work: Top internet offered and home phone service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$96

Gary F.
04/2016
5.0
internet service
  + -1 more
Well, I didn't realize weather related issue would interfere with the service as it has. The last time the weather did some damage to the tower. It was off for a few hours in the middle of the night. It was back up by morning but glitchy, by middle morning it went down again and stayed off till early evening. The VOip phone service also was effected, but not the entire time. Before going off the second time I'd been able to contact Daniel Huff and ask if all was well, since things were not on my end. He was very helpful, but I don't think he knew the tower still was under repair. He did help me determine pronlems on my end I'm happy to sau I know have a handle on *kids downloading things TOO large :) ) All in all The switch to Amplex has taken a lot of stress out of my life as they are a product/service that really leaves me completely satisfied. I don't have to point out how frustrating poor internet service can be as most experience it today, that is not the case with Amplex.
Description of Work: service went off and then back on and off again due to a severe storm.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Erika K.
04/2016
5.0
internet service
  + -1 more
A few days after the antenna was moved, it blew down while we were on vacation. We got home and noticed it and called them right away on Monday. They came out the next day and took care of the problem!
Description of Work: They had to move our antenna because we put up a building and it blocked the signal! It was done within a few days and didn't cost anything!!!!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Wayne B.
04/2016
5.0
internet service
  + -1 more
Several days after the initial installation of my Amplex internet system my dog dug up and chewed the internet cables coming into my house. I called Amplex to inform them of the problem. Customer service responded, repaired and had my service returned in less than 24 hours. Very prompt professional service with a great start insuring dependable customer service. Years later Amplex continues to provide exceptional dependable internet and email service with first class customer service. Any questions are answered with a quick email or phone call. When calling Amplex you will always talk to real person that you can understand that will answer your question or will get back to you very promptly with an answer.
Description of Work: Amplex promptly repaired my entrance cable for my Amplex Service after being damaged by my dog.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Trudy G.
04/2016
5.0
internet service
  + -1 more
I couldn't be happier with our internet service through Amplex. From my first inquiry about their service to the quick and professional installation, I was impressed. It's hard to change providers of any service because it can be such a hassle, but not with Amplex. They made installation a breeze. The service and communication has been nothing less than excellent. I am always informed of any possible service interruptions and that work is done at an hour that does not effect me. I have had to call for information just a few times and the response from Amplex was professional and lightening fast. I have referred several people to Amplex over the years and I think that's a real measure of satisfaction. I feel like they really appreciate me as a customer. I am so glad I found Amplex! They are the best!
Description of Work: Amplex installed internet service to my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Sue S.
04/2016
5.0
internet service
  + -1 more
Everything went perfect and has been since we signed up.
Description of Work: Service date is apx. Several years ago, and as soon as they were in our area, I signed up for Amplex internet service. We live in a rural area and our options were few. They were professional, fast and we at this household could not be happier. Their customer service is, hands down, the BEST and we have the internet speed we had more than hoped for.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    22690 Pemberville Road, Luckey, OH 43443

    http://www.amplex.net

    Service hours

    Sunday:
    9:00 AM - 5:00 PM
    Monday:
    7:00 AM - 8:00 PM
    Tuesday:
    7:00 AM - 8:00 PM
    Wednesday:
    7:00 AM - 8:00 PM
    Thursday:
    7:00 AM - 8:00 PM
    Friday:
    7:00 AM - 8:00 PM
    Saturday:
    9:00 AM - 5:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Internet Service,
    Phone Sales,
    Phone Service - Landline,
    TV Service - Cable,
    Voice Mail

    FAQ

    Amplex Internet is currently rated 5 overall out of 5.

    Sunday: 9:00 AM - 5:00 PM

    Monday: 7:00 AM - 8:00 PM

    Tuesday: 7:00 AM - 8:00 PM

    Wednesday: 7:00 AM - 8:00 PM

    Thursday: 7:00 AM - 8:00 PM

    Friday: 7:00 AM - 8:00 PM

    Saturday: 9:00 AM - 5:00 PM

    Amplex Internet accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Amplex Internet does not offer free project estimates.
    Yes, Amplex Internet offers eco-friendly accreditations.
    No, Amplex Internet does not offer a senior discount.
    No, Amplex Internet does not offer emergency services.
    Yes, Amplex Internet offers warranties.
    Amplex Internet offers the following services: Broadband Internet Service, Fixed Wireless Internet Service, Web Hosting, VoIP, Rural Wireless Internet, Business Internet Services
    NA

    Contact information

    22690 Pemberville Road, Luckey, OH 43443

    http://www.amplex.net

    Service hours

    Sunday:
    9:00 AM - 5:00 PM
    Monday:
    7:00 AM - 8:00 PM
    Tuesday:
    7:00 AM - 8:00 PM
    Wednesday:
    7:00 AM - 8:00 PM
    Thursday:
    7:00 AM - 8:00 PM
    Friday:
    7:00 AM - 8:00 PM
    Saturday:
    9:00 AM - 5:00 PM