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Simply Organized Cleaning Services LLC
Maid Service, Post Construction - Clean-up, Window Cleaning,
About us
Additional contact - Kristin Additional phone - (513) 550-3334 Additional address - 705 Loveland-Madeira Rd, Loveland, Ohio 45140
Business highlights
15 years of experience
Services we offer
We are a full-service residential and business cleaning and organizing service. We can meet all of your standard house cleaning needs, and concrete!, and even whole houses. We can help your business stay neat and clean with the same cleaning and organizing solutions. We even clean windows, as well as changing bed linens and cleaning out ovens and refrigerators. We can help you gain space and sanity by organizing your closets, basements, cabinets, decks, garages
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.312 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 75% | ||
| 8% | ||
| 0% | ||
| 8% | ||
| 8% |
Showing 1-12 of 12 reviews
MARJORIE T.
Nov 2018
They are punctual. They are fast. They are not distracted. They will accomodate any extra things or requests by the client. The workers, they will do anything that I ask. They are great. Price is reasonable. They will let you know they were coming the day before. Very easy payment.
Nancy L.
Sep 2017
.
Christine E.
Aug 2016
I shouldn't have been nice and given them a B LAST TIME or one last shot. They aren't accountable for the mistakes they make and don't have a consistent hardworking staff. There is only one employee worth hiring but you have to deal with all the other employees who literally take forever doing a chore that would take another person a third of the time. I'm sure they will respond with a hundred excuses, let them speak for themselves and see their professionalism.
Christine E.
Feb 2016
I have to say I have used this company a few times before and only been satisfied half the time. I don't know why but they seem hit or miss and almost always late. They seem to do a satisfactory job with the cleaning but sometimes it takes them forever to do a list that I would be able to do in half the time (but I'm too busy to). There are always things they can't get done in time.
Response from Simply Organized Cleaning Services LLC
"Hi [Member Name Removed], I am very sorry the girls were unable to finish all the tasks you were needing. I need to point out, though, that the service you scheduled was for cleaning. The team that we sent are cleaners not organizers. You have worked with our organizer before and if you would like some organization, I would be happy to schedule some time for you. Although the cleaners can do some picking up and straightening, having them organize anything was clearly what threw off the timing to complete their normal cleaning. Thanks Kristin"
DAvid M.
Apr 2015
unknown
DOTTY B.
Jun 2014
unknown
Response from Simply Organized Cleaning Services LLC
"We were very sorry that Simply Organized Cleaning Services (“SOCS”) was unable to meet [member name removed]'s expectations. We strive to “Achieve Cleaning Excellence” and we do not want any client to be dissatisfied. We are proud of the work we perform for our clients and we believe we are effective with such a high customer satisfaction/retention rate. Our relationship with the [member name removed] did indeed get off to a rocky start and, for that, we are truly sorry. After our initial clean did not meet [member name removed]' expectations, we made certain to correct the situation the very same day she notified us. Unfortunately, we fear we were just never able to overcome our initial misstep in our relationship, because SOCS only provided a total of three monthly cleans for the [member name removed] (Dec. 2013, Jan. & Feb. 2014). We wish [member name removed] would have conveyed her lack of satisfaction to us months ago as we are unable to resolve issues if we are not aware of them. The conversations she had with our Cleaning Technicians actually gave us the impression that she was happy with our service. When [member name removed] formally “paused” her service back in April, she indicated it was due to scheduling and personal conflicts. This made sense to us, because she had already rescheduled or canceled two of her three prior monthly cleans due to personal conflicts. She said she would follow up with us when things settled down. There was no opportunity for us to deal with any discontent since she said absolutely nothing of her concerns. In fact, we were not aware of any issues until [member name removed] posted this review on Angie’s List some four months after we last cleaned for her. This took us totally by surprise. Our phone calls to [member name removed] to explore the issues have gone unreturned. We invite all of our clients to provide feedback to us (positive or negative) on a regular basis. This is how we improve our service, our employees, and our business. We strive to create relationships with our clients and communication is vital to creating successful ones."
Terril R.
Apr 2014
unknown
Paula S.
Mar 2014
The girls do an excellent job each and every time. I love coming home to a sparkling clean home! I would definitely recommend them!
Elizabeth E.
Oct 2013
They arrived on time at 9:45 AM and cleaned continually until approximately 2:15 PM. Tara and Mindy were very polite and professional and did a great job!
David E.
Jun 2013
They were great. They are very meticulous. For detail they give a lot of information that you don't normally expect and they are awesome. I love them.
Erin S.
Mar 2013
thorough job, punctual, polite, professional staff
Kristin M.
Aug 2012
On time. Very detailed. Cleans quickly but well.
Licensing
State Contractor License Requirements
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FAQ
Simply Organized Cleaning Services LLC is currently rated 4.3 overall out of 5.
Simply Organized Cleaning Services LLC accepts the following forms of payment: CreditCard
Yes, Simply Organized Cleaning Services LLC offers free project estimates.
No, Simply Organized Cleaning Services LLC does not offer eco-friendly accreditations.
No, Simply Organized Cleaning Services LLC does not offer a senior discount.
No, Simply Organized Cleaning Services LLC does not offer emergency services.
No, Simply Organized Cleaning Services LLC does not offer warranties.