Premier Auto Service Center Loveland

These guys are great. Very honest and responsive. We moved from Loveland a while ago and we still drive back there for service.

I went in about 6 weeks ago to have a tire patched due to running over a screw somewhere. The shop was helpful and had me out within an hour. When I took the tire in with the screw it had been in about two days without any air loss. Somehow it sealed itself. After leaving the shop I immediately started to notice I was losing air pressure. Enough to where I was having to fill it about twice a week. I initially said oh well, I need tires before winter rolls around and left it as is. Well eventually that leak turned into a fill daily and then fill before and after work. I took it back to the shop at this point to let them know. I asked if they would warranty their repair. The guy at the counter said sure we'll give it a look. They were busy but got it back to check it out within a half hour. Shortly thereafter he called me back and said you have a problem. He showed me where the rim/wheel itself has a small crack. He said you have two options, buy a new wheel from Ford, or take it to the wheel doctor. I asked how did this happen, I was given you must have hit a pothole. They gave me contact info for the wheel doctor. I checked with Ford and one wheel was over $700 dollars. Guess I'll take it to the wheel doctor for a hundred dollar repair. Before taking it to the wheel doctor I had a friend who worked in a tire shop check it out. He told me he could just about guarantee based off where the crack was it was cracked when the shop initially too the wheel off. I'm no mechanic and can't explain it but apparently the machine that pops the tire loose from the wheel could do this if not operated correctly. Anyhow took it to the wheel doctor and had it repaired in one business day. Out a hundred bucks but it's fixed for now. Not sure how well the repair will hold up as I just got it back about two hours ago. I figured it would look better but it had an ugly weld on the inside of the rim. Just of note the crack was the outermost part on the wheel on the inside. The part that overlaps the tire itself. Anyhow I've had small jobs done in the past here but don't see myself returning.

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I felt like they were a little slow when there were really not a lot of people in there. The customer service-wise I didn't feel like they were the greatest, with location I appreciated and their ability to get me in that day I appreciated. Their inspection was detailed enough and satisfying to the questions that I had at that time. They can improve on the efficiency of their getting to the work and while I was waiting I felt like they were finished and weren't as quick as I would have liked them to be with getting back to me and getting me out.

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I have been using them off and on since we moved to Loveland, so a few years.  They do good work. They seem to be honest. We use them because you get your money's worth. They squeeze you in if you have got an emergency. You schedule and they do it on time. If they say, they'll have it today , they get it today, then they have it tomorrow, they've got it. It is a good enough price.

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They did a great job!
They gave me a price on the brakes & while they were working on they realized there were problems with the rotors as well.
They replaced them & didn't charge us!
First class service and nice guys!!

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Reasonable price, prompt service, good consultation.

Scheduled an appointment and they kindly gave me a ride home and picked me up when the repairs were complete.  They did a through job and provided a quote for transmission fluid exchange and exhaust manifold repair.  I have a 1997 Acura and Premiere Auto Service has kept this car running like new.

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Well, i got there early and they took me right away. about 5 minutes later the technician came back and said the muffler was just pushed up and he pulled it down. They charged me the usual inspection fee only. I was very thankful. It is really nice to know there are honest people out there!!!! They have a customer for life. Also their waiting room is very nice and comfortable. They have Keurig coffee, popcorn, nice tx and a comfortable place to sit. Great experience. (and free wi-fi).  I was out the door in 15 minutes total.

Went well. Waved inspection fee and made repair.

They were professional and prompt. I originally called about the air conditioner and they were able to turn that appointment into an all day appointment on the car and give us a total car make over. I will continue to use them.

Very smooth, as usual. Minimal waiting. Fresh popcorn while you wait. What's not to like?
We have been taking our cars here for a couple of years now. They always seem to want to figure out ways to save you money on maintenance and repairs, e.g., trying alternative parts sources, or letting you use coupons that you know were published! They have after-hours drop-off service. They can give you a ride back home if the repair is going to take a while. Very responsive.

Everything went very well, quick and efficient, while I waited.