JLG Floors and More

Super service! Carpet looked great and was installed very professionally!

Great results

They were excellent. I'll use them again. They're going to do my living room next spring.

unknown

Great Experience; sales rep was prompt with a quote after measuring the room and the installers were on time and did the work quickly and efficiently and were done in an hour or so!

They were very professional and did their work in a timely manner. They are a good company to go to get a carpet.

The operation went very well.

I was extremely pleased with Steve Stille's professionalism, knowledge, and helpfulness.  He helped to narrow down the many carpet choices and offered welcome advice.  Steve made an appointment to come to my home to measure and gather information for the estimate.  He was prompt and called ahead to confirm his ETA.

The installation process was not pleasant.  The installers were due about 9am but arrived at 12:30pm - without a call to advise me of the delay.  They worked until 10pm that night to complete the carpet installation in the living space. Since I had other contractors scheduled for the next morning,  I appreciated the fact that they completed the living space installation on that day.  The installers returned the following day to complete the basement installation and return some furniture to the upstairs office.  They were onsite 5 hours on the second day.  Anxious to leave on a Friday evening, they failed to complete the clean-up in the basement space.

I spoke with Steve after the installation project was complete.  I was, and remain, pleased with the overall result.  The carpet choice is suburb and the installation result is very good.  The installation process and the installers were the downside of this experience.  I would use JLG again and would recommend them to friends/family with the caveat that the installers had a proven track record of happy customers.

BTW:  Steve did adjust my invoice amount by $150 to compensate for the clean-up work that was left to me.

They were prompt, friendly, reasonably priced and did nice work.

It went fine. We did not have any trouble. I was happy with them.

They were fine. I liked their professionalism and the way they did their work.

We solicted several estimates for the installation of the tile. JLG provided the most comprehensive service of style/color selection and installation. As it turned out, their estimate was also very competitive. To save some money, I did remove the existing tile and back boards. The job took a couple of partial days. JLG was prompt, courteous and left no mess. The quality of their work is excellent.

I've used JLG before for tile work, and had the same very positive experience with the carpet installation. They were very prompt in coming to measure and give me an estimate. Completed the work within a week of providing the estimate. The installer was about 90 minutes late arriving. It turned out he had mechanical problems with his truck, but once here the work was completed quickly and he did a good job cleaning up. He had brought replacement pad with him, but pointed out that the pad already in place was higher quality than what he had brought, so we just left mine down.