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JLG Floors and More

About us

Family Owned and operated for over 40 years. Our team sees to make things easy from planning to completion. Our showroom offers popular name brand products that comes in a variety of textures, loops, patterns, and colors. We offer free in-home estimates and one year labor warranty and a manufacturer's warranty.

Business highlights

59 years of experience

Services we offer

back-splashes, floor covering, hardwood & laminate, material & installation from: carpet, rugs, stone, tile, vinyl

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.720 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
10%
3
0%
2
0%
1
5%
Showing 1-20 of 20 reviews
Betsy C.
Feb 2019
5.0
Yes, I recommend this pro
Super service! Carpet looked great and was installed very professionally!

Paul W.
Mar 2017
5.0
Yes, I recommend this pro
Great results

Gary H.
Oct 2016
5.0
Yes, I recommend this pro
They were excellent. I'll use them again. They're going to do my living room next spring.

Gary H.
Jul 2016
5.0
Yes, I recommend this pro
unknown

Brian E.
Jul 2015
5.0
Yes, I recommend this pro
$750
Great Experience; sales rep was prompt with a quote after measuring the room and the installers were on time and did the work quickly and efficiently and were done in an hour or so!

Rick A.
Mar 2014
5.0
Yes, I recommend this pro
They were very professional and did their work in a timely manner. They are a good company to go to get a carpet.
Response from JLG Floors and More
"[removed member name], Thanks for the kind words. We look forward to doing business with you again. Thank you."

Barbara S.
Nov 2013
5.0
Yes, I recommend this pro
They did excellent work. They were even able to fit minute slivers of wood to compensate for my house's crooked walls.
Response from JLG Floors and More
"Great! Thank you for the feedback. We look forward to working with you again"

Joseph K.
Mar 2013
5.0
Yes, I recommend this pro
$8,000
A good overall experience and JLG worked well with a tight schedule.
Response from JLG Floors and More
"Thank you for the kind words."

Rick A.
Dec 2012
5.0
Yes, I recommend this pro
$3,000
The operation went very well.

Linda B.
Apr 2012
4.0
Yes, I recommend this pro
$5,800
I was extremely pleased with Steve Stille's professionalism, knowledge, and helpfulness.  He helped to narrow down the many carpet choices and offered welcome advice.  Steve made an appointment to come to my home to measure and gather information for the estimate.  He was prompt and called ahead to confirm his ETA.

The installation process was not pleasant.  The installers were due about 9am but arrived at 12:30pm - without a call to advise me of the delay.  They worked until 10pm that night to complete the carpet installation in the living space. Since I had other contractors scheduled for the next morning,  I appreciated the fact that they completed the living space installation on that day.  The installers returned the following day to complete the basement installation and return some furniture to the upstairs office.  They were onsite 5 hours on the second day.  Anxious to leave on a Friday evening, they failed to complete the clean-up in the basement space.

I spoke with Steve after the installation project was complete.  I was, and remain, pleased with the overall result.  The carpet choice is suburb and the installation result is very good.  The installation process and the installers were the downside of this experience.  I would use JLG again and would recommend them to friends/family with the caveat that the installers had a proven track record of happy customers.

BTW:  Steve did adjust my invoice amount by $150 to compensate for the clean-up work that was left to me.

Karl D.
Mar 2012
5.0
Yes, I recommend this pro
$400
They were prompt, friendly, reasonably priced and did nice work.

JAMES W.
Dec 2011
4.0
Yes, I recommend this pro
$1,200
They did a good job for me.

CURT H.
Mar 2011
5.0
Yes, I recommend this pro
$1,350
It went fine. We did not have any trouble. I was happy with them.

PAM B.
Feb 2010
1.0
$5,000
It ended up to be a nightmare. Tina, from JLG, came out to measure. Based on her measurements we needed 110.68 sq. yds of carpet and padding. Please keep in mind that the installation charges are also based on this 110.68 sq. yds of carpet. We paid an extra charge for the step installation. On Dec. 2, 2009, the last day of the installation, I noticed a roll of carpet wrapped in plastic with our name on it in the installers truck. I asked them about it. The lead installer told me that Tina always orders extra carpet and if it isn't used it goes back to the warehouse. I was a bit confused, but assumed I would only be charged for it if they needed it. As it happened, I was concerned about a couple of seams and called Tina to have her not give the carpet back to the warehouse, as we might now need it. She questioned me about the extra carpet I was talking about and I told her about the 15 sq. yd. roll in the installers truck and about it going back to the warehouse. On 12-9-09, in a phone call Tina said, "What is left over is called a remnant and it goes into our warehouse. This is how all the carpet places get their remnants- extra carpet leftover from installations. You just happen to have a large remnant". Our large remnant was 15 sq. yards and cost us $497.85. Our large remnant went into their warehouse to be resold. We wanted this charge to be removed from our bill. They said we could have the carpet back and brought it back. This was a large roll of carpet that could not bend and we had no way of storing it. Several unpleasant phone calls later, they agreed to take the charge off the balance due if we brought back the carpet. On 12-16-09 we returned the carpet and paid the balance. One of the more interesting things is the Angie's List discount was $534.00. The over estimate of carpet, pad, and installation costs came to $548.25. I never want to go thru anything like this again. It has taken me this long to be able to describe what happened without getting so upset over it again.

CURT H.
Nov 2009
5.0
Yes, I recommend this pro
$2,600
They were fine. I liked their professionalism and the way they did their work.

Michael S.
Sep 2009
5.0
Yes, I recommend this pro
$500
We solicted several estimates for the installation of the tile. JLG provided the most comprehensive service of style/color selection and installation. As it turned out, their estimate was also very competitive. To save some money, I did remove the existing tile and back boards. The job took a couple of partial days. JLG was prompt, courteous and left no mess. The quality of their work is excellent.

Shirley M.
Mar 2009
5.0
Yes, I recommend this pro
$1,400
Our overall experience was very good. The saleslady, from whom we purchased the tile and purchased and scheduled installation of the carpeting was knowledgeable and very nice to work with. The installers acted in a professional manner - were knowledgeable, thorough and hard working - very friendly and responsive to any questions we had.

LORALIE L.
Sep 2008
5.0
Yes, I recommend this pro
$600
I've used JLG before for tile work, and had the same very positive experience with the carpet installation. They were very prompt in coming to measure and give me an estimate. Completed the work within a week of providing the estimate. The installer was about 90 minutes late arriving. It turned out he had mechanical problems with his truck, but once here the work was completed quickly and he did a good job cleaning up. He had brought replacement pad with him, but pointed out that the pad already in place was higher quality than what he had brought, so we just left mine down.

SHEILA K.
Dec 2006
5.0
Yes, I recommend this pro
$7,000
Great.

LORALIE L.
Aug 2006
5.0
Yes, I recommend this pro
$2,500
Both of my experiences with JLG have been very positive. Their sales staff is quite helpful and the work has always been completed on time and as agreed upon. I work for an insurance company and JLG is one of the contractors who we will recommend to our claimants to do work.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

JLG Floors and More is currently rated 4.7 overall out of 5.

JLG Floors and More accepts the following forms of payment: CreditCard

Yes, JLG Floors and More offers free project estimates.

No, JLG Floors and More does not offer eco-friendly accreditations.

No, JLG Floors and More does not offer a senior discount.

No, JLG Floors and More does not offer emergency services.

No, JLG Floors and More does not offer warranties.