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Harold The Computer Guy
Computer Network or Wiring Install or Repair, Computer Repair, Troubleshooting or Upgrades - For Business, Commercial Computer Network or Wiring Installation or Repair Service,
About us
Friendly, affordable, professional tech support that comes to you! Personalized service to meet your specific needs. It's like having a friend in the business!
Business highlights
Emergency services offered
22 years of experience
Services we offer
Backup Solutions, Buying Assistance, Cameras, Custom Built PCs, Data Recovery, Hardware Repair, Home & Small Business Networking, PC Security & Monitoring, Printers, Reinstallation of Windows, Scanners, Software Troubleshooting, Surveillance, System Optimization, User Training, Video Conferencing, Virus & Spyware Removal, Wireless Networking, mp3 Players
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.8164 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 91% | ||
| 5% | ||
| 1% | ||
| 1% | ||
| 1% |
Showing 1-25 of 164 reviews
KAREN M.
Mar 2022
I tried to install the HP printer myself because the instructions said it was easy to do. However, I did not find that to be the case and messed it up. I made an appointment with this company and Harold was able to fix the mistakes I made and properly install the new printer.
KAREN M.
Jun 2021
Harold came out to my house and found that I had reconnected the printer incorrectly. He then set it back to the correct socket and made sure that it functioned correctly.
Shelly G.
Oct 2018
Great. All issues appropriately addresses and Harold shared other ideas and suggestions.
Amy S.
Apr 2018
Problem was complicated with previous vendor creating a problem. Provided options, Prompt, felt like they understood what they were doing.
John S.
Oct 2017
Harold fixed the computer quickly and rather inexpensively
Lisa W.
Sep 2017
went very well. dropped laptop off and they removed the virus. I have used Harold before and would use him again.
SUSAN A.
Aug 2017
Harold purchased a new computer for us from MicroCenter, hooked it up and installed software. He did a good job and seemed responsive at that time. After about 4 to 5 months, the computer started powering off daily at random times. A complete power off; NOT going to sleep, NOT hibernating… completely shutting down – losing any work in progress. We’ve called Harold six times – with no response from him. The last time I called his office I told the woman that since the computer was in Harold’s name I needed the purchase and warranty information in order to get it fixed. Harold HAS NOT RETURNED ANY OF OUR CALLS. We’ve spoken with MicroCenter and they found the warranty info which is NOT even in Harold’s name so we will take the computer there and try to follow-up on the warranty work. We definitely DO NOT WANT HAROLD in our home again. Prior to this issue, my husband called several times as he wanted a new computer. Harold did not return those calls. When we finally spoke with a person in Harold’s office about my husband’s new computer, we were told “Send us an email with what you want.” My husband was looking for some advice about what exactly to buy so THIS RESPONSE WAS COMPLETELY USELESS TO US.
Response from Harold The Computer Guy
"This review is factually inaccurate. I received several calls shortly after installing the new computer, and responded to each. We performed additional work at no charge despite the fact that the issues were not related to our original work, but rather the configuration of Outlook and changes made by the ISP. It appears that I did miss a call/voicemail on my cell phone in May. The next we heard was in late June, when a message was left at our office, to which a member of my team replied. He made the suggestion that they could email us with their questions / requirements, not intended to imply that that was the only option. Now, two months later, this. I'm baffled."
Tammy L.
May 2017
These guys are outstanding! I sent them an email and Miles responded quickly. We have a very informative convo about my options and potential costs. I dropped the system off and Nick was the guy that worked on it. He was outstanding to deal with. Very informative and thorough. He is the one that suggested the SSD. I went ahead and had them put a new SSD in and I could not be happier. They were very honest and didn't charge for a bunch of stuff that I didn't need. These guys will definitely be my go to guys for any future computer issues and will not hesitate to recommend them.
John H.
Mar 2017
excellent...the sessions were very helpful....and i have used them 3 times....with more to come
John F.
Jan 2017
He uninstalled the virus and cleaned up my computer.
Rebecca B.
Nov 2016
Very professional and reasonable...We received a SR. discount...Computer works so much better.
Craig M.
Sep 2016
Some confusion on the the first appointment and they didn't show. Rescheduled and they (Harold) were very accommodating and spent much time explaining things. Will gladly use again
JAYNE K.
Aug 2016
Great! Harold bought and installed the modem. He also had to pick up a 2-way splitter and plug so 3 items could be on the same outlet. I have my phone through TWC so I had to keep their modem (no charge) just for the phone. He was able to help me within 2 days after I called. He had a lot of extra work to do because of the way TWC originally set me up. While working on the installation he was very helpful in answering all the questions I asked him about working on my computer. I've used his company before and I would again. Note: cost of service included the purchase of the modem, splitter & plug.
ALAN H.
Apr 2016
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Eric W.
Apr 2016
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Douglas M.
Apr 2016
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Tom C.
Apr 2016
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Scott R.
Apr 2016
I was very happy with the work. Prompt and friendly.
Carol A.
Apr 2016
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Hillary F.
Mar 2016
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Lloyd D.
Feb 2016
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Ann L.
Feb 2016
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Robert M.
Jan 2016
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GERARD P.
Jan 2016
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James O.
Dec 2015
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Licensing
State Contractor License Requirements
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FAQ
Harold The Computer Guy is currently rated 4.8 overall out of 5.
Harold The Computer Guy accepts the following forms of payment: CreditCard
No, Harold The Computer Guy does not offer free project estimates.
No, Harold The Computer Guy does not offer eco-friendly accreditations.
No, Harold The Computer Guy does not offer a senior discount.
Yes, Harold The Computer Guy offers emergency services.
No, Harold The Computer Guy does not offer warranties.