My wife lost the diamond in her wedding ring. It looks brand new. She also had another ring resized and they did a great job on that too. We would highly recommend them and would use them again. There is nothing about their serrvice we didn't like.
Description of Work: Swiss American replaced the diamond and did a beautiful job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$2,200
Gus M.
05/2011
5.0
clock repair, jewelry stores
 + 0 more
After 3 estimates and several trips to advertised clock repair shops in my area - I decided that Dan at Swiss American was the right guy. I would highly recommend them. Meticulous work and the right price.
Description of Work: I inherited a beautiful cuckoo clock from my great grandfather from Germany. The clock has been in our family for over 4 generations and it has been a part of our lives for many years. I had a hard time finding someone that I would trust to take on the repairs that were needed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Gus M.
03/2011
5.0
jewelry stores, watch repair
 + 0 more
By far the best pricing on the west side of Cleveland. The level of service is well worth the drive to Lorain County. Not to mention the sale tax advantage. I would highly reccomend this family owned jewelry store over any chain or the more expensive independent counterparts in the Westlake/Rocky River area.
Description of Work: My wife and I had her wedding ring remounted for our 10th anniversary. We priced out the mall chains and the local independently owned jewelers in our area. Heard from a friend about John at Swiss American.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$14,000
MONICA W.
04/2002
1.0
jewelry stores
 + -1 more
I WENT TO PICK UP THE BRACELET. WHEN I PUT IT ON I NOTICED IT HADN''T BEEN TOUCHED. I TOOK IT BACK, THEY SAID THEY WOULD FIX IT. WHEN I PICKED IT UP NEW RINGS WERE ON IT I ASSUMED IT WAS SOLDERED. MONTHS LATER I TOOK IT TO ANOTHER JEWELER. I FOUND OUT IT WAS NEVER SOLDERED. I FEEL THEY PURPOSELY AVOIDED DOING THE WORK I WAS CHARGED FOR.
Description of Work: I HAD A CHARM BRACELET I NEEDED THE 7 CHARMS SOLDERED ON, AND NEW RINGS PUT ON.
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Service Categories
Jewelry Sales/Design/Repair,
Watch Repair,
Clock Repair
FAQ
SWISS-AMERICAN JEWELERS is currently rated 4 overall out of 5.
No, SWISS-AMERICAN JEWELERS does not offer free project estimates.
No, SWISS-AMERICAN JEWELERS does not offer eco-friendly accreditations.
No, SWISS-AMERICAN JEWELERS does not offer a senior discount.
No, SWISS-AMERICAN JEWELERS does not offer emergency services.
No, SWISS-AMERICAN JEWELERS does not offer warranties.