SWISS-AMERICAN JEWELERS

Jewelry Sales/Design/Repair, Watch Repair, Clock Repair

Reviews

4.04 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
0%
2
0%
1
25%


Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
3.8
Showing 1-4 of 4 reviews

Mike M.
02/2014
5.0
jewelry stores
  + -1 more
My wife lost the diamond in her wedding ring. It looks brand new. She also had another ring resized and they did a great job on that too. We would highly recommend them and would use them again. There is nothing about their serrvice we didn't like.
Description of Work: Swiss American replaced the diamond and did a beautiful job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$2,200

Gus M.
05/2011
5.0
clock repair, jewelry stores
  + 0 more
After 3 estimates and several trips to advertised clock repair shops in my area - I decided that Dan at Swiss American was the right guy. I would highly recommend them. Meticulous work and the right price.
Description of Work: I inherited a beautiful cuckoo clock from my great grandfather from Germany. The clock has been in our family for over 4 generations and it has been a part of our lives for many years. I had a hard time finding someone that I would trust to take on the repairs that were needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Gus M.
03/2011
5.0
jewelry stores, watch repair
  + 0 more
By far the best pricing on the west side of Cleveland. The level of service is well worth the drive to Lorain County. Not to mention the sale tax advantage. I would highly reccomend this family owned jewelry store over any chain or the more expensive independent counterparts in the Westlake/Rocky River area.
Description of Work: My wife and I had her wedding ring remounted for our 10th anniversary. We priced out the mall chains and the local independently owned jewelers in our area. Heard from a friend about John at Swiss American.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,000

MONICA W.
04/2002
1.0
jewelry stores
  + -1 more
I WENT TO PICK UP THE BRACELET. WHEN I PUT IT ON I NOTICED IT HADN''T BEEN TOUCHED. I TOOK IT BACK, THEY SAID THEY WOULD FIX IT. WHEN I PICKED IT UP NEW RINGS WERE ON IT I ASSUMED IT WAS SOLDERED. MONTHS LATER I TOOK IT TO ANOTHER JEWELER. I FOUND OUT IT WAS NEVER SOLDERED. I FEEL THEY PURPOSELY AVOIDED DOING THE WORK I WAS CHARGED FOR.
Description of Work: I HAD A CHARM BRACELET I NEEDED THE 7 CHARMS SOLDERED ON, AND NEW RINGS PUT ON.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


    Contact information

    800 BROADWAY, Lorain, OH 44052


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Jewelry Sales/Design/Repair,
    Watch Repair,
    Clock Repair

    FAQ

    SWISS-AMERICAN JEWELERS is currently rated 4 overall out of 5.
    No, SWISS-AMERICAN JEWELERS does not offer free project estimates.
    No, SWISS-AMERICAN JEWELERS does not offer eco-friendly accreditations.
    No, SWISS-AMERICAN JEWELERS does not offer a senior discount.
    No, SWISS-AMERICAN JEWELERS does not offer emergency services.
    No, SWISS-AMERICAN JEWELERS does not offer warranties.

    Contact information

    800 BROADWAY, Lorain, OH 44052