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Reliable Contractor Services

4.7

(76) Verified Reviews

Founded 2005 • With Angi since February 2010

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Awards and Badges

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Super Service
Award 2020

Business Highlights

Veteran Owned & OperatedVeteran Owned & Operated
24/7 Service Offered24/7 Service Offered
Drain Cleaning
Plumbing
Basement Waterproofing
Sewer Cleaning
Excavating
Drain Pipe Installation
Wells and Pumps
Licensed
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.

Hours

Sunday
Open All Day
Monday
Open All Day
Tuesday
Open All Day
Wednesday
Open All Day
Thursday
Open All Day
Friday
Open All Day
Saturday
Open All Day

Company Contact

214 E 34th St.

Lorain, OH 44055

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Description

We offer totally free estimates, 24-hour emergency service and non-commission work. In addition to drain cleaning and basement waterproofing, we also specialize in plumbing, hot water heater repair, water & gas line repair, high pressure water jetting, frozen water lines, excavation and sewer video camera inspections. We’re proud to have polite, professional employees and the most modern equipment available. We are a family owned and operated business that treats all of our customers the way that we expect to be treated. https://www.reliabledrain.com...

Deals

Verified Reviews

4.7

(76) Verified Reviews

Write a review
Ratings Distribution

5

67

4

2

3

1

2

3

1

3

Rating Details

Price

4.7

Professionalism

4.8

Punctuality

4.8

Quality

4.8

Responsiveness

4.8

Read reviews by category

drain cleaning (50)plumbers (41)basement waterproofing (28)sewer cleaning (16)excavating (10)drain pipe installation (6)well & water pump repair (4)water heaters (3)foundation repair (2)gas leak repair (2)concrete driveways (4)septic tank service (1)
Showing 1-10 of 76 reviews
5.0

06/21/2021

I tried calling 5 different companies for a basement waterproofing inspection. Reliable was the only one to pick up the phone. Communication and scheduling was easy. The employee showed up on time and conducted a thorough inspection. The quote came back much much higher than we are expecting. We are in the process of remodeling and had 2 other independent contractors evaluate the bid who had exper...

Description of Work
Basement Waterproofing Inspection

Category basement waterproofing,wells

Hire Again? Yes

Work Completed On 06/03/2021

1.0

05/05/2021

Their office texts you to let you know the guy is coming. Then the guy shows up an hour later and like today when it rains will sit out in your driveway for an hour without explanation. They might also have a supply company drop off supplys at your home at 8 in the morning without asking or telling you. Today after only working for 2 hours they took a lunch break? What they have done is working no...

Description of Work
repair plumbing

Category concrete driveways,plumbing

Cost $7,096

Services Performed? Yes

Work Completed On 05/05/2021

1.0

04/17/2021

Do not go with this company. Paid them $1,500 in August, 2020, to put in new Pumpspy wifi compatible sump pump with battery backup pump. They also ran scope down lines to assess sump and downspout drainage as sump pump was running excessively. The owner provided $7,000 proposal to redo drainage fields but being new owners of the house we decided to not proceed with the additional work and go throu...

Description of Work
Sump pump replacement and drainage assessment

Category concrete driveways,wells

Services Performed? Yes

Work Completed On 04/16/2021

5.0

12/20/2020

The contractor was professional and courteous, went above and beyond to complete my project. I would definitely go to this company again.

Description of Work
House gas line repair.

Category concrete driveways,plumbing,gas leak repair

Cost $350

Services Performed? Yes

Hire Again? Yes

Work Completed On 12/15/2020

4.0

09/22/2020

Good, haven’t heard back on a price yet.

Description of Work
Sink replacement, new water line estimates

Category plumbing,basement waterproofing

Hire Again? Yes

Work Completed On 09/22/2020

5.0

08/28/2020

Was good experience. Notified when he was on his way and issue fixed pretty quickly. No parts required other than a snake, so price was a little steep.

Description of Work
Kitchen sink drain was clogged

Category drain cleaning

Cost $250

Services Performed? Yes

Hire Again? Yes

Work Completed On 08/28/2020

5.0

08/28/2020

So I did write a summary.of my initial hiring of this company previously and you can read my review. But overall was very happy with responsiveness, estimate. The job was completed in 3.5 days. I have to say that for me to take the time to write this that meant things went really well or really bad. The fact is I was very impressed with The team that was sent out to work on my house. They were pro...

Description of Work
Replace storm drain which had the wrong pipe installed, remove and replace a sump pump that was installed improperly and seperate and install a new storm drain.

Category excavators,drain pipe,sewer cleaning

Cost $7,600

Services Performed? Yes

Hire Again? Yes

Work Completed On 08/27/2020

5.0

07/07/2020

Jon turned up on time and was super good at explaining the process, and giving me options. He inspected the leak, identified the source and took steps to repair it, along with recommendations for next course of action (as some water damage has already been done). I was very satisfied with the entire interaction, cost was reasonable, communication was excellent and Jon is a really affable guy and a...

Description of Work
Inspecting a Leak from Bath

Category plumbing,basement waterproofing

Cost $118

Services Performed? Yes

Hire Again? Yes

Work Completed On 07/07/2020

5.0

07/02/2020

We can’t say enough good things about the service we received from Reliable Basement and Drain. From the time we were given the quote they put our minds at ease that they would take care of our problem no matter what! Brian and Jake are fabulous! So hard working and dedicated. They took care of our property like it was their own. We would not hesitate to call them again if needed.

Description of Work
Footer tile and drain tile

Category excavators,basement waterproofing,drain pipe

Services Performed? Yes

Hire Again? Yes

Work Completed On 07/02/2020

5.0

05/28/2020

Met with owner today and he took the time to review several issues at my home. I will tell you he did not try to sell me anything today,. He did say he would like to do a video inspection. I agreed with his logic and with the angieslist deals going on I dont think it will be to bad. We are trying to identify causes of high water volume to the sump. I will wait to get the inspection and see what is...

Description of Work
Review of current draining issues and estimate

Category basement waterproofing,drain pipe

Hire Again? Yes

Work Completed On 05/27/2020

Service Provider Response

Thank you for the review we will put a comprehensive plan together to solve the issue.

Services Offered

Excavating, Basement Water Proofing, Sewer Cleaning, Pressure Jetting, Video Inspection, Underground Storage Tank Removal, Hot Water Tanks, Plumbing Repair & Installation. Complete Drain & Waterline Repair & Replacement. Plumbing Repair & New Installation. Hydro Excavation, Concrete Decks, much more. Residential & Commercial. https://www.reliabledrain.com/

Services Not Offered

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General Information
Free Estimates
Yes
Payment Options
Visa, MasterCard, Discover, Check, Financing
Senior Discount
10%
Emergency Service
Yes
Warranties
No