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TruGreen Lawn Care - 5797

Designer - Landscape - For Business, Architect - Landscape - For Business, Landscape - Soil, Sand, Mulch and Rock Delivery,

About us

TruGreen is the nation's largest provider of lawn and landscape services. We make it easy for you by delivering customized care solutions that are effective, innovative and responsible. TruGreen® provides a full suite of tailored lawn and landscape services. From fertilization and aeration to tree & shrub services and much more, TruGreen delivers superior results backed by our Healthy Lawn Guarantee.®1 We also offer effective solutions to help control and prevent lawn damaging insects, like chinch bugs and grubs. Our passion for lawns sets us apart, and we’ll help you achieve a lawn you love. Contact us today to start your tailored lawn plan.

Services we offer

Lawn, broad leaf weed control, crabgrass & annual weed prevention, fertilization, grub control, insect, shrub care & pest control., tree

Reviews
3.975 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
48%
4
24%
3
9%
2
9%
1
9%
Showing 1-25 of 75 reviews
FORREST W.
Jul 2019
5.0
Yes, I recommend this pro
The service guy, Vernon Stutzman, did a lot of additional things for me that he did not have to do. He looked at my mower and help me better understand how it runs best. He was extremely thorough. He did a fantastic job and I would highly recommend them.

Debbie C.
Nov 2018
2.0
The technician was new and apparently untrained, he used the wrong amout of chemicals on my lawn and completely burned it and turned it totally brown. I then had to have it aerated and re-seeded which they did come out and do for free, but it took many phone calls on my part to get them to take any action on this issue.

Rod B.
Jun 2018
4.0
Yes, I recommend this pro
$70
Overall, the service has been fine. However, after the initial application to the shrubs, a few of the shrubs beside the pool died. Trugreen insisted it was nothing they had done. I accepted them at their word and continue to use them.

Jeff S.
Oct 2017
3.0
The first year our lawn did look good, then last year the quality of service was much worse. We called 3 times because they missed one whole side of the lawn (lots of weeds, clover, not as green). We have 1/2 acre for perspective, so missing one side of the lawn/house was just lazy. We were told the clover was just a different kind of grass. No one was willing to come by when we were home to discuss. Very poor service now.
Response from TruGreen Lawn Care - 5797

"Thank you for bringing this matter to our attention. We certainly understand your frustration, and we would like to extend our sincerest apologies about how this impacted you. We take these issues very seriously, and we hope that you will allow us the opportunity to resolve your concerns and deliver your complete and correct service package as quickly as possible. Please contact us directly at: 1 (800) 515-3380 so that we can discuss your concerns in-depth. We look forward to hearing from you."


ZHUMEI X.
Oct 2017
1.0
$61
Very bad, the service man did not go to back yard. I should have complained earlier, but always thought I should gave others a second chance. We have been used Scott for 10+ years and very satisfied with the service. But ever since Trugreen bought the company, strange things happened. First time , there was a bill on the door, but there is no sign at all that the fertilizer had been applied, no lawn sign, can't not even smell any difference. I did call the center and remind them to put on sign each time, just in case so kids and pets can stay away from it. Second time, the truck appeared, they sprayed something in the front, did not come to backyard at all. Hate to say bye to once trusted company.
Response from TruGreen Lawn Care - 5797

"Thank you for your detailed feedback. On behalf of the entire team, we would like to offer our deepest apologies that your back yard was left untreated. We pride ourselves in delivering first-rate, timely service, and would appreciate the opportunity to discuss this with you further. Please contact our service representatives at: 1 (800) 515-3380 so we can resolve this issue immediately. Again, we are very sorry for any inconvenience this may have caused."


Christine V.
Sep 2017
1.0
They planted bent grass-a southern grass not meant for Ohio. It's terrible.
Response from TruGreen Lawn Care - 5797

"Hi [Member Name Removed]. Thank you for taking the time to share with us your dissatisfaction with your recent service. We work very hard to deliver the best possible services to you and all of our customers, and we were very disappointed to learn that you found your service to be less than satisfactory. We would like to resolve your concerns, and we encourage you to contact us at: 1 (800) 515-3380. Thank you."


Joseph M.
Sep 2017
4.0
Yes, I recommend this pro
I am talking with my husband. We paid for it up front and you get so many visits off of it. He does not know for sure if he will use again, he is still thinking about it.

LAURA L.
Sep 2017
5.0
Yes, I recommend this pro
$50
I had a good experience with them.

Donna J.
Aug 2017
4.0
Yes, I recommend this pro
$900
I don't know what to grade them for overall, they planted some grass seed but I think I need to give it more time, or have them replant some of it. It doesn't look like all of it has grown. Yes, I would use them again. I have to give it time to grow, I've been watering it but some areas didn't grow. I have to call them back, I haven't called them back yet because it has only been a couple weeks.

Victoria B.
Aug 2017
5.0
Yes, I recommend this pro
They're again, a little high, but everything else they're prompt, they'll do it. We've seen noticeable improvement in the lawn. It's the first time we've had a commercial lawn company, we'll probably do it again. On punctuality and professionalism, absolutely, they're good on that. On responsiveness, they're good. On punctuality and professionalism, absolutely, they're good on that. We probably will use them again, if we don't do it ourselves.

Roger B.
Aug 2017
1.0
To the best of my knowledge they never applied the pre-emergent this spring. The crab grass has gone crazy in my back yard. To the best of my knowledge they did not use fertilizer (Dry Fertilizer), and sent me a bill for it. They put the date/time on the bill that they came here, and it said that the employee was here for 1 minute total. I have a 1 acre lot, which should take about 20-30 minutes to do.

Susan G.
Jul 2017
5.0
Yes, I recommend this pro
$110
We have an annual contract with them where they come out 4 times a year. We have had them for about 10 years now, and would recommend them.

Patrick S.
Jul 2017
5.0
Yes, I recommend this pro
$100
I had a very good experience. They come out several times to do our lawn.

Greg M.
Jul 2017
3.0
$80
TruGreen started out fine but then they started calling constantly trying to sell me something just like Scott's used to. I asked them to stop calling me and they stated they would put me on the do not call list. Soon after they started calling me again trying to get me to buy extra services. Finally I told one of the salespersons that I was on their do not call list. She stated that I had been put on the "do not call" list but not the "do not solicit list." How ridiculous is that! Also my yard had weeds in it for the first time using them.

JANE L.
Jul 2017
4.0
Yes, I recommend this pro
$39
There is only one person that comes out. It doesn't take them very long to do the work. They spray mosquitoes and everything that's outdoors.

Gayle P.
Jun 2017
5.0
Yes, I recommend this pro
We were very pleased with them.  They recently took over our current lawn care provider for trees and bushes, and we're in the midst of doing some landscaping.  They were very responsive when I asked if they would readjust the price, since they were taking over one pretty large area.  We're pulling out, so it doesn't need treated for the next, probably the bulk of the Summer.  And they were quick to get me to management, to respond to that issue.  We just recently decided to try out the mosquito service, which is something we've never used before.  So at this point, they were good at informing me when they were gonna be out again.  Our lot is pretty irregular and they're very receptive to our suggestions on what they should and should not treat.  So, so far so good.  For price, we have a large lot but yet we only deal around the house, so it wouldn't be comparable to anything else.

Sandy Y.
Jun 2017
4.0
Yes, I recommend this pro
Everything is going fine. It is a little expensive, but you know. I never had to call them. They are always here when they are suppose to be here. I don't have any problems with them.

Nancy W.
Sep 2016
2.0
If I could find someone that is somewhat like them, I would probably leave them.

Marilyn W.
Aug 2016
2.0
I quit them and hired another company. For responsiveness, they were right on the job. They are a seed and fertilizer company. They are really not that good with lawn care. They use their products. They came out here and they told us that we had those bugs that eat the tree from inside out, they told us that we had those inside the tree. They charged us $700 to go in there and treat that tree and then we had to have it cut down. They didn't tell us how far up they were. They said that they could kill it. After they treated it, we had to cut the tree down because the tree was dying from the top down. So, there went $700 down the drain. They are not in that kind of business. They have just stopped there trying to get some money.  I will buy Scotts products but I won't use them for treating the lawn and things like that.

CARL D.
Aug 2016
5.0
Yes, I recommend this pro
unknown

Janet H.
Aug 2016
4.0
Yes, I recommend this pro
.

Kathryn D.
Jul 2016
5.0
Yes, I recommend this pro
unknown

Eva T.
Apr 2016
5.0
Yes, I recommend this pro
$340
.

Mary L.
Jan 2016
5.0
Yes, I recommend this pro
.

Matthew S.
Nov 2015
4.0
Yes, I recommend this pro
$50
It costs $50 a treatment. They could use more specialized products for my lawn.
Showing 1-25 of 75

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

TruGreen Lawn Care - 5797 is currently rated 3.9 overall out of 5.
No, TruGreen Lawn Care - 5797 does not offer free project estimates.
No, TruGreen Lawn Care - 5797 does not offer eco-friendly accreditations.
No, TruGreen Lawn Care - 5797 does not offer a senior discount.
No, TruGreen Lawn Care - 5797 does not offer emergency services.
No, TruGreen Lawn Care - 5797 does not offer warranties.

Contact Information

Located in Lewis Center, OH

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