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Carefree Gardens LLC
Deck or Porch - Build or Replace, Designer - Landscape, Excavation - Major Grading or Resloping,
About us
Carefree Gardens is a landscape design, construction and maintenance company located in New Albany, OH. We are a custom-only business. We utilize minimal subcontractors to insure that we achieve maximum customer service. You can contact Jonathan White, the owner, directly at 614-406-9490.
Business highlights
34 years of experience
Services we offer
Residential landscape design, and ornamental pruning under 25 feet., annual & perennial installs, complete plant installs, construction and maintenance, custom fence installation, landscape lighting, mulching & edging, natural stone walls, paver patio & walkway construction, pergola & arbor construction, retaining walls, tree planting, walks and steps, waterfalls and ponds
Amenities
Free Estimates
Yes
Reviews
4.722 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 82% | ||
| 9% | ||
| 9% | ||
| 0% | ||
| 0% |
Showing 1-22 of 22 reviews
Judy H.
Feb 2013
They did very well. They are really lovely people. I just really enjoyed the works that they did provide. I felt their price was very fair.
Michael A.
Nov 2011
Johnathan came to our house, had the best plan for the restoration and a competitive price.
We liked his ideas so much, we contracted for a landscape plan for our back yard and reviewed some drainage issues we were experiencing.We really loved the plan that they provided and the solution for the drainage problem. We contracted for them to add a drain on our patio which tied into the downspout drains to the street.
The work was done in a timely professional manner.We are waiting until spring to begin to initiate the back yard landscape plan and we look forward to the changes and the experience.I cannot recommend this company highly enough. We have tried working with other companies, but they seemed more interested in their own ideas and did not really listen to our needs, Johnathan and his company listened.
Thank you
We liked his ideas so much, we contracted for a landscape plan for our back yard and reviewed some drainage issues we were experiencing.We really loved the plan that they provided and the solution for the drainage problem. We contracted for them to add a drain on our patio which tied into the downspout drains to the street.
The work was done in a timely professional manner.We are waiting until spring to begin to initiate the back yard landscape plan and we look forward to the changes and the experience.I cannot recommend this company highly enough. We have tried working with other companies, but they seemed more interested in their own ideas and did not really listen to our needs, Johnathan and his company listened.
Thank you
Harry W.
Nov 2011
We are pleased with the work and will use (and recommend) this company again. They arrived on-time, had the right equipment and finished the job in one day. It was not an easy job. Some of digging had to be done by hand and some arborvitae had to be moved to provide enough room for the trencher. The work, and entire experience, was very professional.
Amy Y.
Sep 2011
I am still waiting for them replant several plants, bury the light cords and replace the tree. I have called twice to have this "fixed" and am not happy with the results of dead plants and weeds.
Laura E.
Apr 2011
Jonathan White is the owner and he and his company has just done phenomenal things for me because I had problems with landscaping in the past. He was phenomenal. He actually re-sealed my patio two years ago that another company in town destroyed. He came out and worked with me and we found the right product and re-did it and saved my patio. He re-built my stone patio connecting my house because 10 years ago it wasn’t done correctly and there was no drainage put in, so the wall was shifting. He completely demolished it and re-built it. I would tell others that he and his company crew have great ideas and are reliable. He will take the time to walk through his plans with you and that is hard to find. Overall from a pricing stand point compared to other landscapers he is definitely reasonable and he stands behind his work. I spent about $6000 on that last job.
Melissa L.
Aug 2010
My overall experience was negative. First, the owner takes a good amount of time to return calls/e-mails. Second, the price wasn't clear the first time around. The owner kept saying "man hours," but I didn't get that this meant that each man was paid per hour. It ended up to be VERY expensive compared to other companies. Third, work is done hourly and so when the hour is up, it doesn't matter how much work is left to do. If any one hires this company, I would recommend getting a set price and not work by the hour. On a positive note, the owner is very knowledge of all the trees, shrubs and plants and could do an excellent job if your pocket is deep.
Response from Carefree Gardens LLC
"We are very dissapointed with any negative feedback of our work or of misrepresentation of costs. This contract was based on a per man hour rate because of the amount of clean-up required, it and was difficult to know exactly how long the project would take. In these situations we use a per man hour rate because it protects both the contractor and the client. We get paid for our time and we aren't forced to give a "high ball" price just to protect ourselves. Also, we have a cap agreed upon by the client that we will not go over without permission from the client. We were given a budget and stayed within that amount. A foreman was always on-site to answer questions and to make certain we were meeting the homeowners expectations. We are uncertain where the miscommunication took place. We believe our other reviews represent our ongoing commitment to our clients."
Randy R.
Jun 2010
Very good service. Follow up was good and they cleaned up after themselves. Very punctual. The yard looks great and i believe that this company is very dependable. I would recommend them to anymore.
VICTORIA J.
Apr 2010
Jonothon and his crew were very professional, prompt and friendly.
Frances M.
Nov 2009
We were very pleased. They were polite, clean and courteous. We didn't have any complaints form management company. They stick to condo rules. I think they did an outstanding job.
Michael D.
Nov 2009
Wonderful!
JEAN B.
Aug 2009
Jonathon was punctual, showed up several times, on time, and did drawings along with someone else. They made recommendations. He met my wife at a nursery to look at plants and bushes. He seemed very knowledgeable about what plants would do better in certain locations, in shade or sun and being in the midwest. They did a nice job of landscaping. There have been 3 plants that have died that need to be replaced.
JASON W.
Jun 2009
Great service. Very prompt and knowledgeable about landscaping options.
Kenneth S.
Jan 2009
I had to call them back because the weeds came up very fast that particular season. The man did come back in a short time to put down more weed killer. Other than that I was satisfied with their work. They came when they said they would. Their pricing was very reasonable.
SALLY K.
Jan 2009
I've used them for 3 years now. Jonathan White is very responsive. I think that he and his staff are all very competent and knowledgeable. I think their pricing is fair. I will continue to use them in the future.
JOEL S.
Jan 2009
We have always been happy with them. The price listed is about what we spend per year. The owner, Jonathan White is very knowledgeable and personable.
SUSAN V.
Jan 2009
They are very reliable. They are easy to work with and very customer oriented. I will continue to work with them in the future. Jonathan is wonderful! He's very responsive.
BETTY H.
Jun 2008
I would certainly use them again and recommend to others. We've decided to use them again each year. They were very responsive and even made follow-up calls with us. They were also very professional and courteous. It seemed that they honestly cared about pleasing us, and we are very pleased.
MISTY H.
Jun 2007
Jonathan (the owner) met with us several times to finalize the design of the patio, as well as selecting materials which kept things in our budget. Once the weather co-operated, it took approximately 6 days to complete the project from start to finish. They are a small crew, and Jonathan himself was on-site each day working on the install. They did a very good job, and were very good about cleaning up each day. We have received several compliments from the neighbors about how nice the patio looks, and we've been enjoying it since install was complete. We solicited quotes from 7 different landscape companies for this project, and Jonathan was one of the most affordable companies out there.
MISTY H.
Jun 2007
Jonathan (the owner) met with us several times to finalize the design of the patio, as well as selecting materials which kept things in our budget. Once the weather co-operated, it took approximately 6 days to complete the project from start to finish. They are a small crew, and Jonathan himself was on-site each day working on the install. They did a very good job, and were very good about cleaning up each day. We have received several compliments from the neighbors about how nice the patio looks, and we've been enjoying it since install was complete. We solicited quotes from 7 different landscape companies for this project, and Jonathan was one of the most affordable companies out there.
PATTI W.
Jun 2007
THEIR WORK WAS JUST OUTSTANDING. THE QUALITY OF THE TREES THAT THEY PLANTED WERE TOP NOTCH. HE HELPED WITH THE DESIGN. THEY WERE RIGHT ON SCHEDULE. THEY WERE VERY CONSCIENTIOUS AND METICULOUS IN THEIR WORK AND CLEAN UP. I WAS GIVEN STRAIGHT ADVICE, A VERY FAIR PRICE AND I WOULD DEFINITELY USE THEM AGAIN. THE WORK TURNED OUT NICER THAT I COULD HAVE IMAGINED.
ROBERT L.
Oct 2005
JONATHAN WHITE AND HIS CREW ARE VERY RESPONSIVE, KNOWLEDGEABLE, AND POLITE. THEY HAVE DONE AN OUTSTANDING JOB ON MY LANDSCAPING. I HIGHLY RECOMMEND THEM.
KRISTEN W.
Aug 2005
EXCELLENT EXPERIENCE! JONATHAN IS EXTREMELY PROFESSIONAL AND HARD-WORKING. HE IS VERY KNOWLEDGEABLE, POLITE, PUNCTUAL, AND GREAT WITH FOLLOW-UP. HE TAKES A LOT OF CARE IN THE PLANNING PROCESS AND PUTS A GREAT DEAL OF EMPHASIS ON OBTAINING QUALITY TREES. HE DOES OUTSTANDING WORK.
Licensing
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FAQ
Carefree Gardens LLC is currently rated 4.7 overall out of 5.
Yes, Carefree Gardens LLC offers free project estimates.
No, Carefree Gardens LLC does not offer eco-friendly accreditations.
No, Carefree Gardens LLC does not offer a senior discount.
No, Carefree Gardens LLC does not offer emergency services.
No, Carefree Gardens LLC does not offer warranties.