Key Bank

Mortgage Companies

Reviews

3.02 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
0%
1
50%


Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Showing 1-2 of 2 reviews

BRIAN P.
06/2015
5.0
mortgage broker
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Frank N.
08/2012
1.0
mortgage broker
  + -1 more
Terrible. Slap-dash, unprofessional, not responsive to email or phone requests for information, didn't coordinate well with company handling first mortgage, and didn't advise us that they would require their own appraisal of the property until it was too late to be able to do anything about it. Highly recommend you do not use this firm. We later realized we could have done MUCH better, both in terms of cost and cooperation if we'd gone with a large national concern (such as USAA). LESSON LEARNED: Do your own research and do NOT go with recommendations received from your real estate agent - however much you may like and respect them.
Description of Work: We used Key Bank to obtain the second mortgage to purchase our home - upon recommendation from Caliber Funding (handling our first mortgage).

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


    Contact information

    unknown, Lebanon, OH 45036


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Mortgage Companies

    FAQ

    Key Bank is currently rated 3 overall out of 5.
    No, Key Bank does not offer free project estimates.
    No, Key Bank does not offer eco-friendly accreditations.
    No, Key Bank does not offer a senior discount.
    No, Key Bank does not offer emergency services.
    No, Key Bank does not offer warranties.

    Contact information

    unknown, Lebanon, OH 45036