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BUCKEYE ASPHALT PAVING & PROSEAL

Founded 2004 • With Angi since September 2007

2.5

(2) Verified Reviews

Business Details

Phone Number

Address

4830 CINCINATTI ZANESVILLE RD NE

Lancaster, OH 43130

Description

DBA: BUCKEYE POWER SEAL. ADDITIONAL PHONES (740) 653-3335....

Verified Reviews

A few reviews for this pro...
1.0

09/03/2008


MARK M.

The actual driveway work was fine, but they never came back to seal the driveway. They kept pushing back the date they were going to seal the driveway on and they have yet to actually do it. I have been calling them for the past few weeks and they are not even answering or returning my phone calls. The contract I have with them states that they are supposed to seal the driveway, so they are in violation of the contract.

Description of Work
They installed an asphalt driveway for me in the fall of 06 and they were supposed to come back to seal the driveway in the fall of 07.

Category driveway pavers

Service Provider Response

as i remember the member's job correctly there was a glitch in the written contract as far as the cost to return to seal the member's driveway, i called the member and instead of rewriting the contract we aggreed to a verbal aggrement charge of $125,00 since the org: fee was suppost to be $175.00 so we advised the member that we would do the sealing at a 50,00 discount , all the customer would do is call and leave disconfort messages phyiscaly threating our equipment and busihess reputaton, we are very sorry this turned out like this this is the last thing a business needs or wants ,, we do a high volume of projects mainly residenal we do our best to comply with any customer problims that arise, again we average 40 jobs per week per seal truck, high volume , i know all of them are not a member of angies listbut i wish they were and they would post there comments about our service, out of all the jobe weve donei cant think of a number over 4 customers to ever complain on our services, THERES A PHARASE THAT GOES AROUND IT GOES LIKE THIS(THE CUSTOMER IS ALWAYS RITE) ? I PERSONALY AGREE 98 % WITH THAT SAYING,SO i dont know how this works but at this point i will do what the customer thinks is the rite thing to do if he wants his driveway sealed ill resend a unit over to seal it for him, i will try to contact him this week to schedule thank you brian customer relations, NOTE TO ANGIES LIST WE DIDNT KNOW WE COULD GO IN YOUR SITE AND VIEW AND UPDATE OUR INFO, I WILL ASURE THE MEMBERS ISSUE WILL BE RESOLVED TO THE BEST OF OUR INTENTIONS, I WOULD LIKE FOR HIM TO UP DATE OUR ATTEMPT TO GO BEONED OUR NORMAL OPERATIONS TO SATASFY THIS CUSTOMER, THANK YOU AND OUR BUSINES NAME BUCKEYE BLACKTOP& PROSEAL ,,,NOT BUCKEYE ASPHALT PAVING & PROSEAL, DONT KNOW WGERE WHO EVER GOT THAT NAME PLEASE CONTACT ME AT 740 407 2221 THATS MY PERSONAL MOBILE NUMBER,
4.0

10/03/2007


Jared C.

Driveway one had been properly maintained and the guys did an excellent job. Driveway two had been neglected by previous owner for several years. We specifically asked for them to pay a little more attention to driveway two because driveway one was already perfect. On driveway two they missed some cracks, did not edge, and rushed through job. Called them to come out and fill missed cracks and reseal. Filled cracks, but did not reseal or edge driveway. Debris from yard was sealed into driveway with crack filler. The filler did not match driveway and aesthetically looked terrible. Spoke with owner who was very understanding. I explained I wasn't nitpicking, but I wanted what the ad said. He came out himself, edged, and sealed. LOOKS WONDERFUL. Apparently had some new help. Thanks for making it right!

Description of Work
We purchased two driveway sealings. Advertisement said they would remove debris, edge driveway and fill all major and minor cracks.

Category driveway pavers

Service Provider Response

THANKS FOR THE REVIEW. WE HAD RECENTLY ADDED A NEW SEAL UNIT WITH 2 NEW EMPLOYEE'S THUS THEY RECEIVED A 2 WEEK TRAINING COURSE HAND'S ON. WE DON'T NORMALLY HAVE TO RETURN TO REDO ANYTHING, BUT CUSTOMER SATISFACTION IS OUR #1 CONCERN. WERE NOT HAPPY UNTIL THE CUSTOMER SAYS THERE 110% SATISFIED WITH OUR SERVICE. THE 2 EMPLOYEES THAT ORG: DID THE JOB DID RETURN THEMSELVES TO FIX THE PROBLEM AS DIRECTED BY THERE SUPERVISOR. DRIVEWAY #2 ACTUALLY NEEDED A OVERLAY, INSTEAD OF CRACK FILLING & SEALING LOTS & LOTS OF SPIDER CRACKS. WE CAN ONLY DO SO MUCH TO AN ABUSED PAVEMENT,AGAIN THANK YOU FOR YOUR REVIEW. THE MANAGEMENT BUCKEYE ASPHALT PAVING & PROSEAL

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    Business Highlights

    Emergency Services OfferedEmergency Services Offered
    Bonded
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    No
    Payment Options
    Check, Visa, MasterCard, Discover
    Senior Discount
    AVA:
    Emergency Service
    Yes
    Warranties
    Ask for details

    Services Offered

    ASPHALT PAVING & SEALCOATING, BLACKTOP/CONCRETE DRIVEWAY'S & PARKING LOT'S, LOT STRIPING, ROOFING REPLACMENT & OR REPAIRS, HOME INSPECTION, BRICK PAVER PATIOS/SIDEWALKS, GRAVEL, & GRADING, PAINTING, POWERWASHING & SEALING OF DECKS.

    Services Not Offered

    INTERIOR PAINTING, DRYWALL & CARPET.

    Frequently Asked Questions & Answers about BUCKEYE ASPHALT PAVING & PROSEAL

    How is BUCKEYE ASPHALT PAVING & PROSEAL overall rated?

    BUCKEYE ASPHALT PAVING & PROSEAL is currently rated 2.5 overall out of 5.

    What days are BUCKEYE ASPHALT PAVING & PROSEAL open?

    BUCKEYE ASPHALT PAVING & PROSEAL is open:

    Monday: 7:00 AM - 7:00 PM

    Tuesday: 7:00 AM - 7:00 PM

    Wednesday: 7:00 AM - 7:00 PM

    Thursday: 7:00 AM - 7:00 PM

    Friday: 7:00 AM - 7:00 PM

    Saturday: 7:00 AM - 7:00 PM

    What payment options does BUCKEYE ASPHALT PAVING & PROSEAL provide

    BUCKEYE ASPHALT PAVING & PROSEAL accepts the following forms of payment: Check, Visa, MasterCard, Discover

    Does BUCKEYE ASPHALT PAVING & PROSEAL offer free estimates?

    Yes, BUCKEYE ASPHALT PAVING & PROSEAL offers free project estimates.

    Does BUCKEYE ASPHALT PAVING & PROSEAL offer eco-friendly accreditations?

    No, BUCKEYE ASPHALT PAVING & PROSEAL does not offer eco-friendly accreditations.

    Does BUCKEYE ASPHALT PAVING & PROSEAL offer a senior discount?

    No, BUCKEYE ASPHALT PAVING & PROSEAL does not offer a senior discount.

    Does BUCKEYE ASPHALT PAVING & PROSEAL offer emergency services?

    Yes, BUCKEYE ASPHALT PAVING & PROSEAL offers emergency services.

    Are warranties offered by BUCKEYE ASPHALT PAVING & PROSEAL?

    No, BUCKEYE ASPHALT PAVING & PROSEAL does not offer warranties.

    What services does BUCKEYE ASPHALT PAVING & PROSEAL offer?

    BUCKEYE ASPHALT PAVING & PROSEAL offers the following services: ASPHALT PAVING & SEALCOATING, BLACKTOP/CONCRETE DRIVEWAY'S & PARKING LOT'S, LOT STRIPING, ROOFING REPLACMENT & OR REPAIRS, HOME INSPECTION, BRICK PAVER PATIOS/SIDEWALKS, GRAVEL, & GRADING, PAINTING, POWERWASHING & SEALING OF DECKS.

    Are there any services BUCKEYE ASPHALT PAVING & PROSEAL does not offer?

    INTERIOR PAINTING, DRYWALL & CARPET.