SIGNATURE ROOFING SYSTEMS INC

They did a horrible job. They didn't even know how to install the product that they sold me according to the manufacture Evenlyn's Leaf Guard. The manufacture tried to communicate with Signature but was unable to effectively communicate with them. The install was so bad the manufacture won't even warranty their product. They told me after the job was done they don't normally do gutters, except they sold me this job. Eventually Signature tried to sue me for $500 I held back. I took it to the BBC and Signature ended up paying me $500. Run, run fast.

They were very nice and professional. We have had one other problem with the roof when our house was being painted and we needed some additional ventilations and they came right out and did not charge us for the additional work, even though it has been 7 years.

ABSOLUTELY A NIGHTMARE! INSTEAD OF FIXING A PROBLEM I WAS STRUNG ALONG FOR A YEAR WITH NO RESULTS. AFTER CONTACTING THE BETTER BUSINESS BUREAU IN CLEVELAND I FINALLY RECEIVED PART OF MY PAYMENT BACK. I SUPPOSE FROM A BUSINESS POINT IT IS EASIER TO CUT A CHECK THAN TO DO THE JOB RIGHT THE FIRST TIME. I WAS THREATENED TO BE SUED TWICE WHEN DEALING WITH SIGNATURE ROOFING. I WOULD NOT LET THEM SET FOOT ON MY PROPERTY AGAIN.

LOUSY; UNDEPENDABLE; OWNER OF COMPANY HAS VERY LOW STANDARDS FOR WORK QUALITY AND SUB-CONTRACTORS.

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EXCELLANT WARRANTY EXTENDED ON THEIR WORK. THE CREW SHOWED UP A FEW MINUTES (UNDER 30) LATE ON FIRST DAY BUT THE JOB WAS COMPLETED WITHIN QUOTED TIME FRAME. ALSO, ONCE THE WORK WAS COMPLETED, I WAS CONTACTED BY THE REPRESENTATIVE TO CONFIRM THAT ALL WORK WAS PERFORMED TOO MY SATISFACTION.

2 OF THE 3 WORKERS WHO DID THE ROOFING WORK WERE VERY LOUD AND OBNOXIOUS, USING VERY FOUL LANGUAGE ON THE JOB. THEY COULD BE HEARD FROM THE STREET. THE LANGUAGE DID CEASE, HOWEVER, WHEN I CALLED THE OFFICE TO COMPLAIN. THE COMPANY WAS NOT AT ALL APOLOGETIC WHEN I CALLED TO COMPLAIN.

THERE WERE RIGHT ON TIME, AND CLEANED UP BEAUTIFULLY WHEN THEY WERE FINISHED. PRESIDENT OF THE COMPANY CAME OUT HIMSELF TO GIVE ESTIMATE - HE WAS VERY PLEASANT, PROFESSIONAL, AND HELPFUL. EVEN OFFERED - AND PERFORMED - SOME MINOR REPAIR AT NO CHARGE.

REPLACED A FLAT RUBBER ROOF ON A SMALL PORCH. THEY DID A GOOD JOB, WERE PROMPT, FOLLOWED UP AND INSPECTED AFTER JOB WAS COMPLETED. WERE WILLING TO DO THIS SMALL JOB THAT OTHERS WERE NOT WILLLING TO DO.