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MADISON AVENUE AUTO SERVICE logo

MADISON AVENUE AUTO SERVICE

Gas Piping, Commercial Gas Piping Service, Vehicle Shipment,

About us

We are a family owned and operated company on its second generation. we now have 2 locations the original Lakewood location and now a location at 7223 Stearns in Olmsted Falls! We have been servicing the Cleveland area for over 30 years. We take pride in our work and offer the highest quality auto service at an affordable price. We also offer towing services. We hold an A+ Rating with the BBB and a AAA Certified Auto Repair Facility . All of our technicians are ASE certified. We are also a Licensed E-check repair facility . There isn't anything that we can't handle from tires to electrical work. We also have a body shop for all your body repair needs !

Business highlights

Emergency services offered
40 years of experience

Services we offer

Auto repair, Autobody work, Towing, anything car related

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.833 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
6%
3
3%
2
3%
1
0%
Showing 1-25 of 33 reviews
Raymond S.
Oct 2018
2.0
I had power steering work done to stop leaking. Still leaking . Went back and was told transmmission lines were leaking. Still leaking. Went back was told that they checked their work and could not find leak. I still have a leak because I have to put power steering fluid in each week. These people are quick to defend the work they did but have no interest in finding the problem . They pat you on the head and give you a $25 coupon and send you on your way. Just quick fix money grabs. If it has nothing to do with their repair they are NOT Interested in the problem. Save yourself the grief and go elsewhere.

Tino P.
Sep 2018
5.0
Yes, I recommend this pro
It went well, a little expensive, but that was for the labor and involves a lot of labor

Courtney K.
Jun 2017
5.0
Yes, I recommend this pro
Fantastic!

Kathleen T.
May 2017
5.0
Yes, I recommend this pro
$50
....

Joanne G.
Apr 2017
5.0
Yes, I recommend this pro
Came right away and did a great job. Car repair place paid the bill so I don't know how much it was.

Terry M.
Mar 2016
5.0
Yes, I recommend this pro
$600
unknown

Tim H.
Mar 2016
5.0
Yes, I recommend this pro
$1,500
unknown

BARB E.
Feb 2016
5.0
Yes, I recommend this pro
unknown

John A.
Jun 2015
5.0
Yes, I recommend this pro
$1,000
unknown

Len T.
May 2015
5.0
Yes, I recommend this pro
$300
unknown

Christine F.
Feb 2015
5.0
Yes, I recommend this pro
unknown

Jeremy F.
Nov 2014
5.0
Yes, I recommend this pro
$698
Excellent service, great price, very professional family business. Mechanics were up-front about all costs and service was completed very quickly. All this and they topped it off with a free car wash. Will return!
Response from MADISON AVENUE AUTO SERVICE
"Thanks for the kind review! We always like too let our customers know anything that is wrong with their vehicle. Whether it be small or large fix. That way our customers can always plan for the future and be prepared for future repairs both mechanically and financially! We hope to see you again in the future! -The Knapp's Madison Auto team"

BRIAN N.
Jul 2014
5.0
Yes, I recommend this pro
$275
Price was the same as quoted over the telephone. Drop-off and pick-up were easy and on-time. Employees were professional and knowledgeable.
Response from MADISON AVENUE AUTO SERVICE
"WE QUOTE TOP QUALITY PARTS OVER PHONE IF CUSTOMER WANTS GENERIC PARTS WE CAN ADJUST PRICES BUT GENERIC PARTS AFFECT QUALITY AND SAFTEY"

Matthew L.
Jul 2014
5.0
Yes, I recommend this pro
$1,100
Very friendly, relaxed and timely. Had the car back in less than 24 hours from when I dropped it off. For a job that size, that was really impressive. We will definitely go to them for all car repairs from now on!

Maureen F.
Jun 2014
5.0
Yes, I recommend this pro
$250
unknown

David C.
Apr 2014
5.0
Yes, I recommend this pro
$300
They got on the repair right away. We were going to chillicothe to see the techemse play. We had the Virchow back to make dinner in Chillicothe and the play.

Steven M.
Feb 2014
5.0
Yes, I recommend this pro
My husband keeps going back to them and he knows nothing about tires.  He keeps going back there so it must be okay. 

Denice L.
Nov 2013
5.0
Yes, I recommend this pro
$550
They did a very good job and were very knowledgable.

Jeremy W.
Oct 2013
5.0
Yes, I recommend this pro
$1,800
Took quote from NTB for similar work to shop.  Originally they wanted $80 to even look at car, but told me to call the next day and ask for Don.  After talking to Don and send him the NTB quote he offered to look at the car for free later that day.  After beating the price, they were able to repair my car the next day.

Easy to work with, completed the repairs quickly.  Recommend and will use in the future.

John A.
Oct 2013
N/A
Yes, I recommend this pro
$1,000
Brake job was awesome, they used all stainless steel lines. I started using Madison a few years ago. I used to be a mechanic for a living so I can tell you that these guys know what they're doing. This particular vehicle is a nightmare to work on because it is customized with a 450+hp stoker motor, custom trans, electrical, cooling, etc and nothing is ever "by the book" The guys at madison have helped me out several times with hunting down problems. They charge a fair price and unlike almost every other shop I've been to, they do it right. I also take my daily drivers to them and will soon be having them do some work on my 1970 Chevelle SS (which I dont trust to just anyone). They get the job done quickly and have always offered a free car wash with every service. The brake job they did was great. They even install my own parts in certain situations, obviously they cannot guarantee the parts that they didn't provide but most shops wont even install customers parts.

John A.
Oct 2013
5.0
Yes, I recommend this pro
$1,000
Brake job was awesome, they used all stainless steel lines. I started using Madison a few years ago. I used to be a mechanic for a living so I can tell you that these guys know what they're doing. This particular vehicle is a nightmare to work on because it is customized with a 450+hp stoker motor, custom trans, electrical, cooling, etc and nothing is ever "by the book" The guys at madison have helped me out several times with hunting down problems. They charge a fair price and unlike almost every other shop I've been to, they do it right. I also take my daily drivers to them and will soon be having them do some work on my 1970 Chevelle SS (which I dont trust to just anyone). They get the job done quickly and have always offered a free car wash with every service. The brake job they did was great. They even install my own parts in certain situations, obviously they cannot guarantee the parts that they didn't provide but most shops wont even install customers parts.

Stephen B.
May 2013
4.0
$950
Rattle was gone, work is guaranteed for one year. I was able to get in immediately. My impression is very good work is done for a premium price.
Response from MADISON AVENUE AUTO SERVICE
"We are a high quality shop that only uses tthe highest quliaty parts with a 12,000 mile 12 month warranty that we honor nationwide.This is something very few shops will offer and something no backyard mechanic can do. Our mechanics are all ASE certified Mastertechs who are also certified for Ohio E check repair. We feel we offer The Highest Quality Auto Repair at affordable prices"

TERESA O.
Apr 2013
5.0
Yes, I recommend this pro
$1,300
I took my vehicle in for an oil change and a safety inspection because I was getting ready to go on a long road trip.  I was suppose to drop my vehicle off on friday night so they could look at it on Saturday however, I was sick and didn't make it up to the shop until Saturday afternoon by that time they were booked for the day the gentelman was very nice and apologetic but said they could look at the vehicle on Monday if I wanted them to.  I decided to leave the vehicle with them.  I received my frist call from them within a couple hours of them opening outlining exactly what they found and how much it would cost.  They were very patient on the phone and answered all of my questions and once I authorized the repairs said it would be done by the end of the day.  I received a second phone call later in the afternoon they have found another problem and apologized for not catching during the initial inspection and offered to waive the cost of labor to make the additional repair if I wished.  I decided to have the additional repair completed and when I showed up to pick the vehicle up after 5pm, it was sitting out front ready and waiting for me and it looked like it had been washed.  My only complaints if I had to make one is that when you walk into the reception area if everyone happens to be out on the shop floor there is no way to let anyone know you are standing there you just have to wait for someone to come up front (although I didn't have to wait more than a couple of minutes) and also it is a tight lot so if they are full or busy it is tough finding a place to park.  



Anthony A.
Mar 2013
5.0
Yes, I recommend this pro
$770
They were very professional and extremely friendly even offering me a ride home.  Their work has stood the test of time as the car is still performing well.

Jassen T.
Nov 2012
5.0
Yes, I recommend this pro
$76
The 2 bolts holding my rear license plate were corroded in place. I tried to remove them, to no avail. I wound up with both bolts, broken off in place and a license plate rattling in the rear windshield. I called Madison Ave. Garage with my problem. They saw me immediately and gave me an estimate of $116 for the repair. When I returned about 2 hours later (I ran errands) they were finished and the final price was $40 cheaper than the estimate!  
I appreciate how quick they were able to take in my project and complete the work. The desk staff was friendly and greeted me as I entered. Although it was a minor repair, it was treated with immediate efficiency to get me back on the road with a secure and legible license plate.
Showing 1-25 of 33

Licensing

State Contractor License Requirements

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FAQ

MADISON AVENUE AUTO SERVICE is currently rated 4.8 overall out of 5.

MADISON AVENUE AUTO SERVICE accepts the following forms of payment: CreditCard

No, MADISON AVENUE AUTO SERVICE does not offer free project estimates.

No, MADISON AVENUE AUTO SERVICE does not offer eco-friendly accreditations.

No, MADISON AVENUE AUTO SERVICE does not offer a senior discount.

Yes, MADISON AVENUE AUTO SERVICE offers emergency services.

No, MADISON AVENUE AUTO SERVICE does not offer warranties.