Founded 1914 • With Angi since September 1997
With over 100 years in the heating and cooling business, Lakewood Furnace Company is dedicated to providing the best possible service for you and your family. You can count on us to provide you with a system and solution that fits your family's unique needs and since we've installed many systems throughout Northeast Ohio, we've earned a reputation for doing the job right the first time. To assure your satisfaction, we start by asking questions. If we don't provide what you need and want, we're not doing our job. Second, we work with the leader in home heating and cooling equipment, Carrier. Third, we train each employee to see your job through from start to finish, making sure the unit or system performs up to your expectations. Finally, we provide quick, professional service and complete service plans to keep your systems operating at peak efficiency. It's all part of our tradition of service- assuring your complete satisfaction.
Awards and Badges
Angi Certified
Business Highlights
Emergency Services OfferedVerified Reviews
Ratings Distribution
Rating Details
Price
Professionalism
Punctuality
Quality
Responsiveness
Read reviews by category
HVAC Companies (211)water heaters (12)plumbers (3)drain cleaning (1)air duct cleaning (1)
Showing 1-25 of 216 reviews
Jennifer O.
03/28/2022
Dan B.
06/13/2021
Not long after having Lakewood Furnace install a new furnace in our home, we then had them add/install a new AC unit. Once again, they were prompt, efficient, and addressed all of our questions and concerns. We place our trust In Lakewood Furnace and hope to be life long customers. Thanks again Joe....and please let the other guys know how much we appreciated their great work.
Description of Work
Purchase/Installation of new AC unit
Category
heating & air conditioning/hvac
Hire Again?
Yes
Dan B.
03/05/2021
From the initial meeting with the owner/Joe, who had promptly responded to our home, he then provided us with our options/pricing/etc.. First thing the following morning, members of Lakewood Furnace arrived, & by the end of the day, had completed the removal & replacement of our old furnace. They were all very knowledgeable, professional, & thorough. The end result of their work, & even the clean-up, was exceptional. We were very satisfied & just wanted to say Thanks to all of you!
Description of Work
Remove & replace old furnace.
Category
heating & air conditioning/hvac
Hire Again?
Yes
Brad O.
09/25/2020
After 2 hours of failed attempts to run and replace a severed wire using the existing path, the solution was to run through the laundry chute. Though I was sympathetic and appreciated the attempts, the end result in hour 3 was an exposed wire that was then shut and frayed by chute door. After expressing my concerns as part of an uncomfortable conversation regarding what I saw, the wire was ultimately put though the wall and chute. An expensive fix.
Images
Description of Work
Thermostat wire to furnace
Category
heating & air conditioning/hvac
Cost
$330
Mike B.
12/19/2019
Jim M.
09/21/2019
Great! Frank came out and had the unit fixed (blown capacitor) within minutes. Frank says it’s drawing high amps. Not a good thing. I’m going to contact them soon for a quote on a replacement of this really old unit. Thanks a ton, Lakewood!
Description of Work
Our AC unit stopped functioning in the middle of a Saturday during an OSU game. Checked all the normal stuff, then looked up and called Lakewood
Category
heating & air conditioning/hvac
Cost
$321
Hire Again?
Yes
FRANK P.
07/10/2018
Turned out to be user error. Technician told me what was wrong and filled out a form for a $50 rebate to be filed with First Energy. With a coupon and the $50 rebate the total was $49.
Description of Work
AC needed a tuneup and was acting funny.
Category
heating & air conditioning/hvac
Cost
$49
Hire Again?
Yes
ELAINE F.
06/02/2018
The service man arrived on time, got right to work, showed me a part that needed to be replaced, and why, and finished the job. I was very pleased with the efficiency and professionalism. They were also on top of giving me paperwork to apply for a $50 energy efficiency rebate.
Description of Work
AC tune-up
Category
heating & air conditioning/hvac
Cost
$240
Hire Again?
Yes
Ann M.
05/29/2018
I had them come to do a routine furnace check up. I was told that the filter and feed tube in my humidifier connected to the furnace needed replaced and they would order parts and get back to me. I had to contact them to follow up and was told I should just go to Home Depot to get the parts because it would be cheaper. I went to Home Depot and of course they didn't have the parts. I called back and was told they couldn't find the one part, it was discontinued or something, and they would look and call me back. I called back twice to check on it and was told they would keep looking and let me know. Never called back. I still don't have the parts and have no idea what to do.
Description of Work
Furance check up
Category
heating & air conditioning/hvac
Kenneth C.
03/08/2018
I washout of town at the time but the owner kept in contact with me and was very helpful in answering my questions and helping me decide what was best for me. When I got home someone came out and went over the system with me. Everything was very professional.
Description of Work
New furnace and air conditioner
Category
heating & air conditioning/hvac
Hire Again?
Yes
Paul B.
01/12/2018
Failure was misdiagnosed and then failed again the next day. Motor was picked up at warehouse and installed in an hour.
Description of Work
changed inducer motor
Category
heating & air conditioning/hvac
Hire Again?
Yes
Service Provider Response
The part is question was an inducer motor. When we were there on the first visit we were unable to determine whether it was this part or with these symptoms could could have been one or a combination of parts that were failing. Everything was working during the first visit. I should point out too that we worked hard to get this part under warranty even though it was nearly 2 months out of warranty. We could have charged the manufacturers suggested retail price which would have been a little more than $1000.00. I would think as a result of all of this we are worthy of more than a overall rating of C.John and Nancy K.
11/17/2017
In the middle of one of the hottest days of the summer, our AC broke. Apparently, so did everyone else's in Cleveland. These guys still managed to get us in, provide good service and do good work. They didn't try to upsell us or exaggerate the problem. They just did good work. Kudos! Good service is hard to come by so we are very glad to hire these guys again!
Description of Work
Repair of AC unit
Category
heating & air conditioning/hvac
Hire Again?
Yes
Bruce B.
11/08/2017
MARTHA L.
09/25/2017
MARTHA L.
09/25/2017
Melissa P.
07/31/2017
Lakewood Furnace Co. was able to come to our house very soon after making contact. They began diagnosing the problem. They were extremely professional. There response time was unbelievably great. I would definitely hire again.
Description of Work
AC was on the fritz.
Category
heating & air conditioning/hvac
Hire Again?
Yes
Scott W.
07/17/2017
It went well. Both Joe who we talked to over the phone about the quotes and the guys who came to the house we pleasant, professional and personable. The person who installed the new system went over what needed to be done step by step for maintenance.
Description of Work
Originally, check on the air conditioner that wasn't working. Then they replaced the air conditioner after getting quotes from other providers.
Category
heating & air conditioning/hvac
Hire Again?
Yes
al S.
05/23/2017
Had two workers, Brian and Jared. They worked extremely well together to replace the furnace and air conditioner with a new carrier system. Once installed, they showed me what I needed to do to keep the system going OK. How to replace the blower filter and the april air filter. Once the work was completed they cleaned up after themselves. No garbage left behind and also cleaned their pathway extremely well. Laid down mats to protect flooring.
Description of Work
The furnace, air conditioner and humidifier were replaced.
Category
heating & air conditioning/hvac
Hire Again?
Yes
Sanjeev S.
03/16/2017
Sanjeev S.
03/16/2017
I got a heater from them approximately 10 years ago and I’ve been using them for a yearly checkup every year. They removed and replaced the furnace. They are friendly and they're on time.
Description of Work
They just cleaned it [furnace] and made sure everything was working.
Category
heating & air conditioning/hvac
Hire Again?
Yes
Edward L.
03/04/2017
PAUL B.
02/20/2017
PAUL B.
02/20/2017
PAUL B.
02/20/2017
Margaret R.
01/13/2017
I had been out of town and I came back and it was 59° in here. I called them up and within an hour they were here. They diagnosed it and had the part and fixed it. That is another big plus. If you have a problem, they come, as soon as possible. I was kind of surprised how quickly they could come, but there is more than one person that works for that company, so they usually have someone available. If I'm calling someone in an emergency situation, I'm not real good about waiting.
Description of Work
My furnace went out and they fixed it.
Category
heating & air conditioning/hvac
Hire Again?
Yes
Other Information
Services Offered
Services Not Offered
Ask for details
Licensing
Licensed
- Trade License Number
- 18018
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.