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Cuyahoga Safe & Lock

Founded 1978 • With Angi since September 1999

4.4

(11) Verified Reviews

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Business Details

Phone Number

Address

13615 Madison Ave

Lakewood, OH 44107

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Description

Family owned, local locksmith delivering unsurpassed customer service since 1978. We service residential, commercial, industrial, and institutional clients. We are your lock and key company. Our customers are very important to us and you'll be sure to talk to the locksmith, not an answering

Verified Reviews

A few reviews for this pro...
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Laura S.
5.0
01/07/2018
My key was stuck in my lock and I called to ask about it. He would have come to fix it, but also suggested money saving option to take lock off door and bring it in for repair. When I took it in, the lock only needed lubrication - no repair, My only cost was a new key. On top of that, good advice on maintaining my other locks and options for future replacement of a different look. I really appreciated that he was willing to do it all for me OR let me do some myself to save money.
Description of Work
Fix lock / new key
Category
locksmith
Matthew R.
4.0
06/21/2017
went well..it took approximately 3 visits to complete but it was done correctly
Description of Work
locks changed, deadbolts and doorknobs installed
Category
locksmith
MARY B.
5.0
05/23/2016
unknown
Description of Work
rekeyed dead bolt lock. went well.
Category
locksmith
Laura H.
5.0
06/25/2015
unknown
Description of Work
Mark (whom I heard about from a friend prior) was at my door on-time! He was professional, kindly and knows his work well. It THRILLED me to see him at my door because of a friend's previous dealing with him. I am not sure Mark works only for this locksmith provider and that is why I marked NO under "services performed by provider". If he does not work for them, they are lucky to have him.
Category
locksmith
Marie P.
5.0
12/18/2014
unknown
Description of Work
I needed to get two deadbolt and two doorknob locks re-keyed. I came in with three of the locks I was able to remove and a picture of the fourth. From the picture they helped me figure out what kind of lock it was and how to take off. In less than an hour they reset all four locks and cut two sets of keys for the locks for about 50 dollars total.
Category
locksmith
Stephen K.
5.0
07/28/2014
unknown
Description of Work
Slight issue with Angie's and vendor cross communication but highly recommend
Category
locksmith
DAVID F.
4.0
07/01/2013
The young man responded quickly and did the work well except for his not thinking on how to keep the work area clean. I laid drop cloths for him, but as he drilled, he kicked them aside (without looking). He left the mess without cleaning up, but the work on the lock was good.
Description of Work
He came at night quickly on emergency call to take out lock on bedroom door and replace it.
Category
locksmith
Tony L.
5.0
02/20/2012
He is the only person I trust work my locks.
Description of Work
I have been using him for the past 25 years for locksmith work.
Category
locksmith
Terese & William M.
5.0
07/28/2008
They were very sincere and came out and gave us the estimate. He was very pleasant. He was very neat. He was professional and polite. I would recommend him to others.
Description of Work
They came out and replaced the lock set on our backyard and made it so that we have one key for all our doors.
Category
locksmith
Catherine M.
1.0
07/04/2007
Total service failure. Called last week on June 27 to schedule an appointment and booked for Monday July 2nd at 10:00 AM. For some reason this person has a weird sense of humor and most of the time is not a pleasure to do business with. Every request is treated as a hassle with him and through the past had just humored him and got the job done thinking I was saving money. So in this incident when I called for confirmation I was not feeling 100% and didn't want to play his game and after being berated by him asked him if he wanted the job and he said a flat out, "no" and I hung up thinking what a jerk, but oh well. I then called his competitor and got it scheduled for 2:30 today and everything went as smooth as could be and on top of that the bill was over $100 less and the work showed much better craftsmanship. For the longest I thought I was getting a bargain for a little verbal abuse but was, in reality, getting robbed blind.
Description of Work
Once a tenant moves out or is evicted in my apartment building I have the locks re-keyed for security purposes. This company has been doing this for me foe the last 10 years and we knew each other prior to the owner going into business.
Category
locksmith
5.0
09/01/1999
HAS USED A COUPLE OF TIMES, CONSISTENTLY GOOD. SHOWED UP ON TIME. QUICKLY CHANGED 11 LOCKS. SET UP A MASTER KEY. HIGHLY RECOMMEND.
Description of Work
CHANGED 11 LOCKS. SET UP A MASTER KEY.
Category
locksmith

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    Angi Certified

    Locksmiths
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    No
    Payment Options
    Check, Visa, MasterCard, American Express, Discover
    Senior Discount
    %10
    Warranties
    Ask for details

    Services Offered

    locksmith,residential locksmith,locksmith services,commercial locksmith,key duplication,safe restoration

    Services Not Offered

    Ask for details

    Frequently Asked Questions & Answers about Cuyahoga Safe & Lock

    How is Cuyahoga Safe & Lock overall rated?

    Cuyahoga Safe & Lock is currently rated 4.4 overall out of 5.

    What days are Cuyahoga Safe & Lock open?

    Cuyahoga Safe & Lock is open:

    Sunday: Closed

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: 9:00 AM - 1:00 PM

    What payment options does Cuyahoga Safe & Lock provide

    Cuyahoga Safe & Lock accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover

    Does Cuyahoga Safe & Lock offer free estimates?

    Yes, Cuyahoga Safe & Lock offers free project estimates.

    Does Cuyahoga Safe & Lock offer eco-friendly accreditations?

    No, Cuyahoga Safe & Lock does not offer eco-friendly accreditations.

    Does Cuyahoga Safe & Lock offer a senior discount?

    No, Cuyahoga Safe & Lock does not offer a senior discount.

    Are warranties offered by Cuyahoga Safe & Lock?

    No, Cuyahoga Safe & Lock does not offer warranties.

    What services does Cuyahoga Safe & Lock offer?

    Cuyahoga Safe & Lock offers the following services: locksmith,residential locksmith,locksmith services,commercial locksmith,key duplication,safe restoration