AMISH BUILDERS INC

"Kinsman Amish Builders, Inc. was contracted to install a bow window in the residence and scheduled on Monday December 27. That day, I called her phone and left a message at around 7 am that we would not be able to install. I apologize for the delay and we scheduled the work for Wednesday, which took place with her father present to supervise the installation process. Wednesday, she called and stated that there were "issues" with the work. On Thursday 30th, we went to the home and addressed their issue with the trim around the front window. They approved the work as satisfactory. There was also a part of the grid work in the glass of one panel that was crooked. I said I would contact our representative. They then raised issue with the exterior trim work on the outside, specifically the flat sill that was installed, which was valid. They also raised issue with the cleanliness of the site, which was also valid. Not having material to fix it then, we returned Friday, repaired the sill work and cleaned the site further. Both of them inspected the work and were satisfied at the time, and rendered payment for the job. Our window rep informed me that he had been contacted by them and was addressing the glass repair. We believed everything to be satisfactory at that point. Since then we have received complaints about aspects of work that were addressed and approved by them, as well as new complaints. We have tried to contact them by phone and by mail, in an attempt to resolve this matter, but have not received a response to date from them. Zac Jackson-Sales"