Quality Mechanical Service Inc

unknown

...I said no I was told no.. And hung up ....well I got my estimate and since they have a rude nasty person that acts like she is doing you a favor answering the phone and there workers say one thing and they do not keep their word...they just lost a customer...I am going to have someone else do the job. In fact American heating when I called that lady was very nice and helpful and professional........but I still want one more estimate I always try to get three and yes they are free....so I think ...................quality mechanical service inc...needs to get their act together...I will never call them again so long crocks....

unknown

Installer arrived in A.M.Was immediately told he needed more parts. Left to get "more parts". When he returned he started installing. It was a wet day and even though he was using the back door, installer tracked mud into house repeatedly. After we had been charged 150 dollars for a new line set, we were then told it would not fit and a "hole" had to be cut into the front of our new furnace and would stick out and be visible . After more new parts and a whole day, the unit was finally finished and did work. the company never checked in for a follow up and the unit was ok until it got really hot outside and then would not keep up. The company where the unit was bought new said it should be plenty large for our home yet the installer said it was to small. We later found out it had not been fully charged!

Very good from start to finish. There was more delay between agreeing on a quote and actually getting the installation completed than I would like but otherwise they did a great job.

I have been using them often. First, the fan went out couple of weeks ago and they came out the next morning. They fixed it. The fan went out the night before and it was chilly. We didn't call till the next morning. The price was fair. I would recommend them because they are knowledgeable about what they are doing. They didn't mess around and they came right in and fixed it. I was very satisfied and they even cleaned some of the stuff in the furnace. I would rate them highly and I would use them again in the future.