Charlie's Drain Service
About us
Family owned and operated, Charlie's Drain Service is the "drain service next door." A small town business with big city talent, we can tackle any drain problem with affordable and reliable service 24 hours a day, 7 days a week - including holidays. Charlie's Drain Service has built a quality reputation by earning the trust and loyalty of our customers for over 35 years. With knowledgeable and dependable service technicians, specialized equipment, timely responses and affordable pricing, we provide comprehensive and round-the-clock services to residential, business, commercial and industrial establishments.
Business highlights
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 95% | ||
| 3% | ||
| 0% | ||
| 2% | ||
| 0% |
Really appreciated his thoroughness in checking both times to make sure all was well before he left. Appreciated his coming out the same day that the plumber earlier in the day called (needed a longer snake than what they had.)
Could have protected the area a bit better from the snake coming out of the sewer pipe. Shoe covers would be a nice touch to leave the laundry floor less messy.
I then called back asking if they could repair the siding that was cracked. I was told that they thought they could fix the siding when the camera was back in service. I waited approximately two weeks and called back when I did not hear anything. The camera was still not fixed so I told them I wanted my siding fixed. At this point I basically gave up on the sump pump pipe. I was told that I need to get an estimate and call them back. Goodluck finding someone to come out and do a small siding job. I called all around and could not get anyone to come out and at least give an estimate to repair the damage caused by Charlie's.
Their website boasts about exceptional customer service. Three calls after my initial appointment and no resolution does not sound like anything near exceptional. All in all I did not get my original problem solved, and they created new ones.
Excellent service. I called late yesterday afternoon and they were here early this morning.
Licensing
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