Default business cover photo

Charlie's Drain Service

About us

Family owned and operated, Charlie's Drain Service is the "drain service next door." A small town business with big city talent, we can tackle any drain problem with affordable and reliable service 24 hours a day, 7 days a week - including holidays. Charlie's Drain Service has built a quality reputation by earning the trust and loyalty of our customers for over 35 years. With knowledgeable and dependable service technicians, specialized equipment, timely responses and affordable pricing, we provide comprehensive and round-the-clock services to residential, business, commercial and industrial establishments.

Business highlights

Emergency services offered
48 years of experience

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.959 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
3%
3
0%
2
2%
1
0%
Showing 1-25 of 59 reviews
Eve W.
Jul 2017
5.0
Yes, I recommend this pro
$75
.

Tom P.
May 2017
5.0
Yes, I recommend this pro
$125
Great - thanks again!

Albert J.
Jul 2016
5.0
Yes, I recommend this pro
unknown

Phyllis L.
May 2016
5.0
Yes, I recommend this pro
$275
Fixed the clog in the laundry drain, checked to make sure all was working well.  Discovered a clog in the sewer drain (toilet wouldn't flush anymore).  Went 130 feet to remove a clog of tree roots.  Checked again to make sure all was working well before he left.

Really appreciated his thoroughness in checking both times to make sure all was well before he left.  Appreciated his coming out the same day that the plumber earlier in the day called (needed a longer snake than what they had.) 

Could have protected the area a bit better from the snake coming out of the sewer pipe.  Shoe covers would be a nice touch to leave the laundry floor less messy.

Jeffrey F.
Apr 2016
5.0
Yes, I recommend this pro
$125
unknown

Adam J.
Mar 2016
5.0
Yes, I recommend this pro
$125
They came out 30 minutes after I called and fixed the issue in 15 minutes. Put everything back where it was. Very happy.

Christine M.
Feb 2016
5.0
Yes, I recommend this pro
$100
unknown

Kevin S.
Jan 2016
5.0
Yes, I recommend this pro
$150
unknown

Richard G.
Oct 2015
5.0
Yes, I recommend this pro
unknown

Eugene K.
Sep 2015
5.0
Yes, I recommend this pro
$120
unknown

Louis M.
Sep 2015
5.0
Yes, I recommend this pro
$200
unknown

Scott C.
May 2015
2.0
$115
They were unable to do so and their camera snake was being repaired. They informed me they would let me know when the camera was repaired and come back out. During the course of the appointment, three different areas of my house were damaged including my sump pump drain that leads to the outside, a downspout and cracked siding.  I called and reported the damage and someone came to check ONLY on the sump pump pipe.  I was informed it was fixed.  It was not and I am still unable to fix it on my own. 
I then called back asking if they could repair the siding that was cracked.  I was told that they thought they could fix the siding when the camera was back in service.  I waited approximately two weeks and called back when I did not hear anything.  The camera was still not fixed so I told them I wanted my siding fixed.  At this point I basically gave up on the sump pump pipe.   I was told that I need to get an estimate and call them back.  Goodluck finding someone to come out and do a small siding job. I called all around and could not get anyone to come out and at least give an estimate to repair the damage caused by Charlie's.  
Their website boasts about exceptional customer service.  Three calls after my initial appointment and no resolution does not sound like anything near exceptional.  All in all I did not get my original problem solved, and they created new ones.

Virgil A.
Jan 2015
5.0
Yes, I recommend this pro
unknown

Diane N.
Jan 2015
5.0
Yes, I recommend this pro
$115
Our kitchen sink drain became clogged over a weekend.  After trying everything that we knew of, we called and left a message for Charlie's Drain Service on a Sunday night.  Our message was returned promptly.  Bob arrived at our house a few minutes before our arranged time and had our drain unclogged within 10 minutes!  Very professional...also gave us tips on how to keep our drain running smoothly.  Would definitely use this service again!

Virginia B.
Dec 2014
5.0
Yes, I recommend this pro
$115
Repairman arrived punctually the morning after I had called. He understood what needed to be done, set up his equipment and in short time cleared the drain. He worked very neatly and the only evidence of his job was a large mass of roots in the trash can. We had used this compamy before for a stopped up toilet and received the same quick and courteous service. I have no reservatioms anout recommending Charlie's Drain Service.







Andrei T.
Dec 2014
5.0
Yes, I recommend this pro
$50
Smooth. No issues. I would call them again if I needed that type of service.

Thomas L.
Nov 2014
5.0
Yes, I recommend this pro
$400
The plumber arrived early, kept me informed of the progress throughout the duration of the job, and the price for the job came in a little under his original estimate.

Bryan L.
Aug 2014
5.0
Yes, I recommend this pro
$115
Actually answered phone when I first called; I didn't have to leave a message and wonder if someone would call back.  He was very professional and didn't hesitate when I said I needed a Saturday appointment; he was prompt, great to deal with, even remembered the details I'd told him over the phone then didn't waste any time finding the problem and fixing it, left the area neat and clean, and charged a very fair fee.  I would recommend this company to anyone.

Joe G.
Jul 2014
5.0
Yes, I recommend this pro
$105
Called them in the morning and they had the drain fixed by the afternoon.  Great service at a fair price.

Rhoda T.
Apr 2014
5.0
Yes, I recommend this pro
$105
unknown

David C.
Apr 2014
5.0
Yes, I recommend this pro
$115
unknown

Kalyan B.
Jan 2014
5.0
Yes, I recommend this pro
$135
Its really excellent.  The overall satisfation is 100%.  They really took their time and they cleaned everything up.  And the price they quoted was exactly what they charged.

MARYANN H.
Jan 2014
5.0
Yes, I recommend this pro
$140

Excellent service. I called late yesterday afternoon and they were here early this morning.



SHELLIE F.
Jan 2014
5.0
Yes, I recommend this pro
$65
I called Charlie's Drain Service  the morning of 1/3/14. Bob said they could come out later that afternoon but we had plans so he said he could come out  the next day ( Saturday 1/4/14 ) between 9-10. Bob called Saturday morning around 9 to tell us he was on his way. Bob was prompt, courteous and professional. He took care of the problem in very short order. We will  certainly be using  Charlie's Drain Service for any future plumbing problems and suggest to all of you reading this that you give them a call for your problems as well, I know you will be as satisfied with them as we were.

Cathryn M.
Sep 2013
5.0
Yes, I recommend this pro
$115
I was very pleased with his work and believe he has the best pricing.
Showing 1-25 of 59

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Charlie's Drain Service is currently rated 4.9 overall out of 5.

Charlie's Drain Service accepts the following forms of payment: CreditCard

No, Charlie's Drain Service does not offer free project estimates.

No, Charlie's Drain Service does not offer eco-friendly accreditations.

No, Charlie's Drain Service does not offer a senior discount.

Yes, Charlie's Drain Service offers emergency services.

No, Charlie's Drain Service does not offer warranties.