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Apollo Heating & Cooling

Heating and Air Conditioning Service, Water Heater Service, Gas Leak Repair,

About us

100% Right or 100% Free is the way we do business. Plus...we're nice people! Family owned with over 40 years of experience. You can't go wrong when you choose Apollo for your heating and cooling needs. We service and install heating and cooling equipment, boilers, hot water tanks, the new "ductless" mini-splits systems, ductwork and zoning. We offer a regular preventive maintenance program. Our " Value Choice" maintenance plan is widely popular because it is a great value to our customers and their equipment.

Business highlights

Family owned & operated
Emergency services offered
21 years of experience

Services we offer

Heating & Air Conditioning Service & Installation - Gas Furnace, Gas Boilers, Hot Water Tanks, Heat Pumps, Geothermal, Fans Blowers & Exhaust Equipment, Carbon Monoxide Testing, Garage Heaters, Flue Pipe & Venting, Whole House Air Conditioning, High Efficiency Air Cleaners, Whole House Humidification, & Ultra Violet Light Air Purifier Water treatment.

Services we don't offer

window A/C units & chimney cleaning, duct cleaning, oil- fired units, radiant floor heating.

Amenities

Eco Friendly Accreditations

Yes

Emergency Services

Yes

Warranties

Yes

Accepted Payment Methods

  • American Express
  • Financing Available
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
4.747 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
6%
3
2%
2
4%
1
2%

Filter reviews by service

Showing 1-25 of 47 reviews
Brody B.
Nov 2024
5.0
Yes, I recommend this pro
$77,700
Everything went really well.

James G.
May 2024
5.0
Yes, I recommend this pro
$800,000
Excellent! We received the same friendly and knowledgeable service we have come to expect from Apollo! They are our go to for electrical and plumbing needs!

Jim P.
Mar 2024
5.0
Yes, I recommend this pro
Very smooth and professional. No surprises.

Leal H.
Mar 2023
5.0
Yes, I recommend this pro
The team at Apollo was amazing from start to finish. They were able to send someone out to assess our current equipment and provide us with a range of options for replacement within 24 hours of us contacting them. We selected the options that we wanted and they were able to come the next day and do the work. Install went very smoothly and we love the new equipment. Comes with a 10 year parts and labor warrantee which is amazing! Will definitely use them for our future HVAC and plumbing needs.

Deborah W.
Jan 2023
5.0
Yes, I recommend this pro
The service is excellent. I will recommend them to others.

Timothy D.
Aug 2022
5.0
Yes, I recommend this pro
$644,700
Austin came out diagnosed the problem and gave me a repair estimate. Since it was going to cost $1700or more to fix our 23-year-old furnace blower and board, we decided to replace the furnace instead. Allan came that same day and gave us our options. We chose a 96% energy efficient model furnace. Dave and Bill came out the very next morning and installed it. Workmanship was excellent. New thermostat needs no batteries. Three times the cost of the repair to the old furnace, but with brand-new everything we have reliability ahead for decades instead of frequent heating and cooling failures. We should get some of that money back in energy cost savings in years to come. Not dreading the coming cold winter with our brand-new furnace all set to keep us warm. Amazing turnaround time from my service call to a brand-new system installed. I am very impressed so far.

Jeff B.
Aug 2022
5.0
Yes, I recommend this pro
Excellent from the word go!! Kyle came out first day to give a quote. Excellent customer service and very knowledgeable. George came out the following day and inspected what was needed for both AC and the heater. Again excellent customer service and knowledgeable . Didn’t push for the Cadillac version of either. Recommended what Was the most efficient and trusted products. Arranged for next day install. Today again welcomed a very friendly team of installers: Jimmy O, Joseph,Rob and Shane. They reviewed what to expect and asked if I had any questions before proceeding . They even helped type in an already installed hot water tank with a new line . The 4 of them installed and cleaned up within 5 hours of arrival. Again very courteous and professional as were all involved!! They had a couple other installers help out as they had just finished another job. Would highly recommend to anyone looking for HVAC work.

Johnico N.
May 2022
1.0
They did nothing to help the situation they they charged me for a call did nothing and with owning a home full time job and a 600 credit score would not finance even with a down payment so still no hot water what a joke I can by a 30,000 car nut not a d*** water heater oh Aldo they don't answer the phone

Wrae Ellen V.
Feb 2022
5.0
Yes, I recommend this pro
Everything was done in one da. The team that worked on my home was polite, respectful of our property, efficient and explained exactly what they were doing. They cleaned up after the installation and we are very happy we hired Apollo. The company even follows up installations with a quality person who comes back to verify settings.

Scott W.
Sep 2020
5.0
Yes, I recommend this pro
$1,200,000
Awesome ...sales person actually listened to my wants and expectations and built quotes around what i wanted. Explained the differences in types and sizes of units and made several recommendation options for me to choose from. Very after installation care and service program. All of the people I encountered were super friendly and polite. Especially when you call in the office to be greeted by a happy sounding voice rather then just hello....wonderful. May not have been the lowest estimate but they worked around what I wanted/needed not what they wanted to sell me (2 others ignored what brands I was looking for ). Thanks for the great experience

JOHN L.
Jul 2020
5.0
Yes, I recommend this pro
$400,200
I live in a mobile home (14x60) in a mobile home park in Streetsboro, Ohio. We always use Angie's List to select a contractor since some contractors won't service mobile homes and estiments aren't always free. The A/C (Carrier 10yrs. old) was starting to blow warm air. We decided on Apollo. Josh the service man came out who is a professional and explained everything. We decided on a new Carrier A/C. Installers Rob evaporator coil and Allen outside unit worked well together and very professional. We bought a 5yr service warranty at a cost of $800.00 not going into all coverage. Total cost $4002.00. Installed 07-16-2020.

April H.
May 2020
5.0
Yes, I recommend this pro
$600,000
Ralph was kind and informative. He really made sure we understood all aspects of buying a new air conditioning unit.

DAN M.
Jan 2018
1.0
This is just disappointing, my home already has the exact humidifier that was installed when the furnace was put in. Over the years it has corroded and no longer works so it is in need of replacement. When I was quoted over $600 to replace this unit I went on Amazon and found the exact unit for $249 all I needed to do was find someone to install it. HVAC companies are very much like sleazy homebuilders. They will not allow you to purchase your own equipment because God forbid they don't get to rip you off by doubling the price of the unit and just charge for their time. I have no idea what this company wanted to charge me because we never got that far… I told them that I was currently in possession of new equipment that just needs to be installed and they refused. But not before offering to charge me for service visit to tell me what I already know. The woman said "we don't know if you bought refurbished equipment or if it's even new", what difference does it make to them? I'm not asking them to warranty the equipment. All I wanted was for a local company to come out and swap out the units. Here's the funny part… In an effort to make a couple hundred dollars they have ensured that I will never do business with this company. I wish them the very best of luck in their continued success and hope for their sake that places like Amazon do not get into the HVAC business... You know, companies who care about customer service.

Kathy H.
Jan 2018
5.0
Yes, I recommend this pro
$18,000
Called and they scheduled me right away. Let me know when to expect technician and he was right on time. Very professional, found the problem immediately and gave us several options for what could be done along with price points. I had called several area places and they had the best price for initial service call. Definitely have them programmed in my phone now!

Daniel W.
Sep 2017
4.0
Yes, I recommend this pro
$17,000
I think I bought an annual package for 170 bucks. They can make some improvements in their scheduling.

John D.
Aug 2017
5.0
Yes, I recommend this pro
$870,000
Apollo was great start to finish. Steve came out and explained all aspects of the unti he quoted. When the tecs arrived they were ready and jumped right into replacing my system. They treated my house like it was theirs and paid attention to every detail and made sure i was completely satifisfied with their job before they left. The tec then came to inspect their work and tune my system to my house and made sure it was at its optimum efficency. I notices a $50 drop in my electric bill the first month. Cant wait until winter to see the savings in my gas bill. Oops did i just say that i cant wait til winter?????

Daniel W.
Jun 2017
2.0
$25,000
The initial call, done by Elvis was great. Quick easy, and knowledgeable. However, I purchased the service contract, and scheduled the Summer A/C service right away, as the tech said the AC system was unbalanced, and would cause extra wear. They've now cancelled on me at the last minute THREE DIFFERENT TIMES, and have pushed it out over a month. One time, I understand. 2 times, maybe a fluke, but 3 times is just bad customer service.
Response from Apollo Heating & Cooling

"[Member Name Removed], So sorry, no excuses. The first heatwave got the best of us this year. And you right one time maybe but three time is unacceptable. Just so you know, we are working very hard recruiting for more field technicians. We will not just hire anyone. We want good people working with us and with you our customer. Sorry once again. Greg Leisinger President"


Lawrence M.
May 2017
5.0
Yes, I recommend this pro
$480,000
Installers were fantastic! Made a special trip to complete the job after I took care of a plumbing problem that was discovered behind some ductwork. Super nice and did great job in a very timely manner. (Next day!) Would hire them again, hope I never have to.

Larry W.
Mar 2017
5.0
Yes, I recommend this pro
$40,000
Great, feel much more confident in my furnaces.

Donald K.
Mar 2017
5.0
Yes, I recommend this pro
$900,000
Every time, and I really do mean EVERY time I spoke to an Apollo representative, be it the receptionist on the phone, a sales clerk, or a technician. It was very cheerful, and professional. Practically to the point of speaking with a friend. Every repair and even the install was the same. If there were options such as how a line was routed, the decision was left up to me, they asked and explained clearly the differences. I am more than impressed and this was one of the ONLY companies I ever contacted the owner to express my thoughts.

JOHN & JOYCE P.
Feb 2017
5.0
Yes, I recommend this pro
unknown

Elizabeth M.
Oct 2016
5.0
Yes, I recommend this pro
$120,000
Arrived, installed, and all done in about 1-1/2 hours. Very professional

Tom R.
Oct 2016
4.0
Yes, I recommend this pro
$10,000
The technician was only a lead sales rep. He checked the levels and performed a burnt electrical fuse repair. He also gave us prices and information about new units.

Doreen S.
Sep 2016
5.0
Yes, I recommend this pro
$300,000
I had an excellent experience with Apollo. Everyone, the salesman, the secretary, and the installers treated me like family!! I especially like that they a residential and local company. They even sent me a thank you card with an insulated lunch box full of fresh baked cookies. I could not asked for more from Apollo.

Dianne P.
Aug 2016
5.0
Yes, I recommend this pro
$8,900
It went well
Showing 1-25 of 47

Licensing

Bonded

Insured

Licensed*

Trade License Number

49588

Trade License Expiration

07/10/2025

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Apollo Heating & Cooling is currently rated 4.7 overall out of 5.
Monday: 8:00 AM - 10:00 PM Tuesday: 8:00 AM - 10:00 PM Wednesday: 8:00 AM - 10:00 PM Thursday: 8:00 AM - 10:00 PM Friday: 8:00 AM - 10:00 PM Saturday: 8:00 AM - 4:30 AM Sunday: 8:00 AM - 4:30 AM
Apollo Heating & Cooling accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard
No, Apollo Heating & Cooling does not offer free project estimates.
Yes, Apollo Heating & Cooling offers eco-friendly accreditations.
No, Apollo Heating & Cooling does not offer a senior discount.
Yes, Apollo Heating & Cooling offers emergency services.
Yes, Apollo Heating & Cooling offers warranties.
Apollo Heating & Cooling offers the following services: Heating & Air Conditioning Service & Installation - Gas Furnace, Gas Boilers, Hot Water Tanks, Heat Pumps, Geothermal, Fans Blowers & Exhaust Equipment, Carbon Monoxide Testing, Garage Heaters, Flue Pipe & Venting, Whole House Air Conditioning, High Efficiency Air Cleaners, Whole House Humidification, & Ultra Violet Light Air Purifier Water treatment.
window A/C units & chimney cleaning, duct cleaning, oil- fired units, radiant floor heating.

Contact Information

4500 Crystal Parkway, Kent, OH 44240

Service Hours

Sunday:8:00 AM - 4:30 AM
Monday:8:00 AM - 10:00 PM
Tuesday:8:00 AM - 10:00 PM
Wednesday:8:00 AM - 10:00 PM
Thursday:8:00 AM - 10:00 PM
Friday:8:00 AM - 10:00 PM
Saturday:8:00 AM - 4:30 AM
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