Wind Bender Mechanical Services LLC

Hahaha so this is what a working AC feels like! My ac unit was about 23 years old, on its way out. I only moved in about a year and a half ago, not used to whole house AC (previously had to use window units). So I knew it was old and needing replacement, but I didn't know how much better a new unit would be. I was going to wait until the old unit died, but after a $500 summer electric bill I wasn't going to wait anymore. I've had the good fortune of using Wind Bender since I moved in, and I wish every company was as thorough, knowledgeable, and efficient. Kayla and Heather in the office squeezed me into the schedule. Mike replaced my toilet faster than I could blink (works perfect and so much better than the last one, plus way more water efficient), and Anthony and Bradley hauled out and replaced my AC/heater units over the course of two days. They did great.

Windbender installed a new minisplit system for us. It immediately leaked and did not work. Over the next year they were out repeatedly to "fix" the system but it continued to leak and stop working. They were unable to repair it after multiple visits. After one year, they said it wasn't their problem anymore and would start charging us to repair it. When they came out the last time they said there was no leak. "What is wrong then, I asked. "It's out of refrigerant." "But there's no leak I asked?" "Yes, he said, no leak." They then said that if we wanted then to find the leak (that supposedly didn't exist) it would cost us $2800 + $220 for the drive. This is a new system still under factory warranty. The new owner of Windbender said he would not be responsible for anything he did not install. He offered to sell us an entirely new system. The new owner refuses to even look at or work on this system that his company, Windbender, installed incorrectly. So we have a new system that has never worked correctly, does not work now, and the company that installed it refuses to repair or replace it under its warranty. This company is dishonest, unethical, and they will not do the right thing if they can wiggle out of it.

Mike and his team fixed my problem in no time, amazing work and definitely will use them again