BUCKEYE SURFACE MAINTENANCE

Final product was not as was described. Was told cracks would be filled. Response after work was finished was slow - later found out salesman left company. Had them come back and they confirmed crack filler was never actually used. That charge was waived. They were done with seal cost work for the year, but offered to take another look in the spring. Some areas on edges are pulling up.

Boy has this review been a long time coming. In early 2015, we started exploring the cost, etc. of a new asphalt driveway. Based on positive Angie's List reviews, Buckeye was one of the companies we asked to submit a quote in late March 2015. Initially, we actually selected a different company for the job, but when their price increased substantially for reasons that seemed odd to us, we took a second look at Buckeye. They seemed very professional and were pleasant to deal with. They completed the install in one day in early May. All seemed fine until we dealt with torrential rains in late June ... and discovered rainwater was gushing down our driveway, flooding our side door area, and streaming down into our basement. It was a ridiculous mess, and we lost drywall and carpeting that we'd just put down 2 years earlier. We continued to get standing groundwater in our basement with every hard rain - and water in our basement had never been a problem before at all. We realized that it was now obvious our property sloped a bit from the driveway to the house - and the new driveway was pitched so that water angled straight at our basement wall. Buckeye was responsive at first, and sent the owner Eric, out to take a look. He admitted it was not level but insisted that they graded the driveway properly and it was not their fault that our land sloped past that point. He crack sealed a bit, which did absolutely nothing, and refused to take further responsibility, offer any other solution or offer any money back. At one point Eric claimed he could asphalt over a concrete sidewalk strip because that might help; we didn't take him up on it after numerous contractors laughed at the suggestion, saying it would do nothing. Eric also explained he didn't handle drainage so that wouldn't have been his problem. Maybe that was the case, but if this is your profession and you can't even advise as to the grading or suggest that a drain would help?? Ridiculous. How were we supposed to know how a driveway slope would affect water runoff? We were then forced to start exploring waterproofing options. The one commonality that EVERY contractor noted? "Wow, was your driveway graded wrong." Great, thanks - it's abundantly clear now. On top of our $4900 new driveway, we have spent an additional $2860 for a basement sump pump, $400 for drywall repair, and $1025 for new carpet. The $4900 driveway, which was not a small expense for us to begin with, cost $9185 because of the total incompetence of Buckeye Surface Maintenance. We wish we had never bothered with a driveway at all, and believe me, if I thought it would have been worth it, I would have been more than willing to file a suit in small claims court. This was a tough lesson learned, and we could not be more disappointed with the service. So much for that free seal coating in 2016!

The work was preformed as indicated on the quote.
It was done on time as indicated.
They did exactly what they quoted.
Eric did follow up after the job.

Decent job were well priced.

unknown

They cleaned driveway and evenly applied a good coat of sealer for less cost than if I did it myself.

They did an excellent job. We have used them several times and they always do a great job.

Job well done, used them on numerous projects including home asphalt installation and sealing, very competent crews, and got the work done on time, and with no additional charges. I would highly recommend!

We were very specific with what we needed to get done. We'd had a citation from the city so we knew we needed at least a 4-inch base and specified that all the materials needed to be hauled away. We were actually out of town when they completed the job, but that worked out well. We came back from our trip and the driveway looked great.
Since it was completed in 2011, we had it recoated in 2010 per their recommendation and will do so again in 2014. We notice the driveway shows some vulnerabilities on the edges. This seems like reasonable maintenance to keep it up. It's about $250 to recoat every couple years.

Buckeye provided me with a quote, which was e-mailed to me within a few days of calling them. Once I accepted the quote, they gave me an approximate date for seal-coating my driveway, and then later called a couple days before with a specific date and time. They sealed small cracks and seal-coated the driveway (1185 sq ft). There was no mess afterwards, with no "tar" on our garage or house.

Showed up on time, on a specified date, great job preparation, removed loose existing material and repaired a number of areas. Appreciated their work this time as well as in the past where they had done other repairs and sealcoating for me. Eric has also installed a complete parking lot at my office and again did a very professional and complete job including striping.

The crew arrived at the promised time and we discussed the job to be done. They measures out the parking spaces according to my instructions and had the lines painted very quickly. I was very pleased with the workers and the job done.

This was the easiest transaction I have ever made! The property is a rental so I appreciated Eric's flexibility. He visited the property and promptly emailed a quote within a day. He offered options for additional work and was honest about the life of my driveway and what steps would be needed to keep it maintained. He didn't oversell the job. I didn't realize that temperatures had to be at least 50 degrees in order for the sealcoat to cure correctly and Eric was honest about the possibility of not getting to the job this year due to weather restrictions. About 10 days later Eric gave me 4 days notice that the driveway would be on his schedule which allowed me ample time to notify my renters. Job was done on time, there seemed to be no mess and my renters were pleased that there was no disruption to their schedule. At the end of the day Eric sent me the invoice and I mailed him a check. The whole experience was pleasant.

The job was completed when there was no driving traffic on the driveway. It was protected from traffic immediately after completion until it was adequately dry. The driveway looks great.

We had an estimate from Buckeye earlier this year. We called to schedule an apptointment, they said they would be in the area that coming friday. We said fine, they came out while we were at work, did the job (nice job I might add) and sent them a check. Our experience was VERY pleasent. We would HIGHLY recommend them.

They gave me the most detailed estimate. They came when they said they would come and did what they said they would do. The quality of their work was good and I was satisfied with their service.

I contracted this company in May, 2009 to have the driveway cracks repaired and resurfaced. They didn't come out to do the actual work until July 14, 2009, even though there were plenty of sunny days in May, June and beginning of July to have me wait this long. When the job was complete on July 14, 2009, (I was not there, I was at work during the job), it was a nightmare! The cracks were filled so thick that there were huge bumps, uneven in the driveway. There was dribbles of tar all over the place, some cracks left undone and my fence gate post had tar all over it and was stuck (tarred!!) in the post hole. I literally had to get a screwdriver and dig out the tar and try to clean off the post in order to lock the gate closed! I immediately called the person who was out supervising the work (Eric), and after I threw a fit on the phone, he did come out that evening. He didn't think it looked bad, even when I pointed out the gate post, and also that I couldn't even open the gate anymore, because the thickness of the asphalt was to high for the fence to clear the ground. (I can't wait until winter when snow is on the ground frozen on top of this mess). Even though he kept saying it didn't look bad, he still pulled out a solvent to clean the tar off of the post and the hole. After very heated exchanges, he finally agreed to take $100.00 of the invoice, (it was originally $500.00), and to come back out to use a blow torch to try to thin out the mess and smooth it out. The owner, Chris, called and said he would come out and supervise the job himself, which was on 7/21/09. Well the driveway is still a huge mess, disgusting. Now when it rains, because of the huge bumps all over, the water ponds everywhere in the driveway until I push it to the drain with a broom because they DID NOT SLOPE THE WORK AND SMOOTH IT TOWARDS THE DRAIN. I never had a problem with all this ponding water before, because it SLOPED TO THE DRAIN!!! I can't put a lounge chair ANYWHERE in the driveway that doesn't sink into a hole, get stuck and than when you try to pry it out, it makes a huge hole. Same thing when you wheel out the grill, ANYTHING you put on the driveway now sinks and makes another hole!! I now have holes everywhere, and my backyard was once enjoyable during the summer months. I did pay their invoice, but I would rather have taken them to court over this horrendous mess they now left me with because I work hard for my money and the job they did is unacceptable! I can't believe that they are a part of Angie's List because I have used many contractors through Angie's List and never had a problem before.

They did an OK job for us, there was some slightly depressed area that we called them to come out and take a look but we never heard from them again after. Other than that they came out on time and did a good job.

The salesman (Eric) was polite and responsive. The work was completed in one day and we were able to drive on the asphalt the next day. Buckeye is a small company, and they seem to have good control over the quality of the work.

The job went very well from start to finish. The company representative was very professional.

Eric was the only person who called me back promptly with an estimate that was reasonable. We set up a date weather permitting and the guys came out early and did a great job on my driveway. I hope to call them again when I need to have my driveway re-done.

The job was scheduled for Labor Day weekend but postponed due to the weather and was done the following weekend. Overall quality was satisfactory but there was some minor sealer overrun on a concrete sidewalk. They did come back to touch up one area which was inaccessible originally due to a parked vehicle.

showed up the day they said they would, came early , did the required work and left. No problems or issues and they were very neat and professional.