M R Plank Roofing Co

They installed three skylights on our roof, replacing the existing units that were over 30 years old. The installation team took the time to properly seal the new units. They also installed some ice dam cables to prevent ice build up on the rear roof. M.R. Roofing installed our existing roof several years ago. They are reliable, professional, and priced right Mark and Mary Horvath, Independence, Ohio

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M R Plank did a great job! They were very helpful at answering all our questions, which we had a lot! The crew showed up on time and finished in 1 day! They were very conscientious of our landscaping, deck and deck furniture.  Overall it was a great experience and we would recommend them to anyone!

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Excellent job. Showed up on time, and completed the job the same day. Cleanup was perfect. Cost was within original estimate.

SEE ABOVE -THESE GUYS WERE AWSOME

I think they did a very good. I was able to keep an eye on them and see things. They definitely knew what they were doing and the roof looks very good. The only thing that bothers me at all was the roofers that came in didn't actually work for M R Plank, but was subcontracted. I did some investigation on that because it had me very concerned and it's almost their right arm, they've been subcontracted for many years. Overall, they did a very good job.

I was very pleased with the work.  All of my neighbors talk about how great my roof looks.  They showed up to start the work very early, and they stayed well into the dark until the job was complete.  They cleaned up after themselves when the service was done.  I have recommended them to others.  Their price was good, they worked with me and gave me a senior discount.

I am not sure of the exact date of service but it was when the tornado went through Chesterland, OH the past year or so. He repaired the roof the next day and left a bill because I was at work. I paid him for the roof repair and he said he needs to look into the awning for the door. I have not called him and he has not contacted me to this date of 7/24/2013.
Add Lot 138 to the address listed below to make it accurate.

It was a team of two men that were like artist. It was great watching the men through the whole process. The house really needed to work done and it looks like a brand new house.  They made the job affordable as well.

 I was trying to get it done before the winter and made a decision to use them at the beginning of November and paid my first half. They were not very good at communicating when they were coming to do the work and then when they did decide to come I was out of town, but they said they could do the work anyways and it was then or they may not get it done before winter since it was then the second week of December (not by my choice they could have come earlier, Thanksgiving week was beautiful). They did the roof in a day, but they could not complete the work because they needed access to inside for an electrical hook up. So when I got back they came and finished.  Some of the gutters on the garage are not holding really well, but I have not called them yet.  I was waiting until the spring and make sure there is nothing else.

It's been a while since we had both these roofs done but we have had no issues with either due to the work done.  The garage cost $1722 and then we did the house roof done which, due to the shallow pitch, we had the shingles placed closer together and had ice guard installed on some sections of the roof.  Both were recommended and we agreed that it made sense with the pitch being what it is.  The roofs are both still fine.  Mike was out a couple years ago since it was 5 years since the roof was installed to check it and see if there were any issues, which there weren't.  He even helped me with the overhang in the front of the house that had come loose and needed to be nailed to hold it in place.  That was not their work, that was the siding people that did not do a very good job.  He did not need to do that, but was nice enough to do it that day when I asked him about it. 
Last week, due to the storm, Sandy, I had a very small leak in the living room and wanted it looked at.  I called and left a message on Wednesday and was called back within a couple of hours.  I was given an appointment for Saturday which I thought was quite good considering that I'm certain other people had bigger issues.  When I mentioned that I could wait since this was such a small leak and was sure it wasn't as big of a priority as other people may have, I was told that ALL issues were important to them and none were important than others.  I appreciated that and thought that was very professional.  I was called the day before to confirm the appointment which was for 1:00.  I received a call from Mike at about 10:30 on Saturday asking if it was possible for him to come around 11:00 if I was home.  I also thought that was very professional and that he didn't just show up early.  So in terms of communicating, I think they are top notch.  Mike checked out the roof and found that a nail had lifted and punched a hole in the shingle which he recommended having replaced, but due to the fact that it was just a small issue, I have since decided to repair it myself.  However, I have to add, that he gave me a break on their minimum price and he wrote up an order since I had initially said to do it.  On Monday, I called and left a message and also sent an e-mail asking that the order be cancelled and why and received an e-mail response within an hour from Drene.  Again, I appreciated that the response was so quick and I could take it off my "to-do" list.  I think they are great in terms of responsiveness.  My biggest pet peeve is when a company does not respond, which is not the case here.  I have had no problems with this company or their work and would certainly call them again if I had an issue. 
I really cannot comment on their pricing since we didn't really shop around at that time which is the only reason I did not give them an "A" since I don't really know how they would compare.  But I'm also not all about price, provided it's reasonalbe, and have learned that sometimes you only get what you pay for.  Some of the reviews I have read here, if I were looking for a company now, would have given me pause, but I can say from personal experience, that none of those issues would apply to us, particularly on their attention and responsiveness.

Excellent.  The salesman I met initially was very nice.   About a week later a fellow came out, surveyed the job while I was at work & delivered the roofing material.  A day later the team of 2 met me, as they came early morning before I left for work, and outlined the work needed. The job was in a day.    I was very pleased.   The work was neat, well done.  Floor boards were replaced.  The metal railing was removed & reinstalled.  The porch is sturdy.  They even painted a baseboard.  The fellow who did the work made phone contact with me before coming out to do the work, and after the work was done.   I am truly pleased.

They did exactly what I wanted. They did it quickly and I didn't have to tell them to do anything differently.

The experience was good; they were prompt, quick, clean and neat.

The contact person is Daniel Hoey, and they did some awesome roofing work, it was really nice. I had the same work done last year, and the man did a horrible job, I had called him out several times, and it just never got repaired, so this company redid the whole roof area. Two guys came out, and they did the whole job in one day, they cleaned up, and everything was neat. They even repaired some rotten wood on the side of the house and painted it too, but I think their price was a little high.

They didn't do anything. They did not present themselves as a quality company. They are a terrible.

They added another layer over my roof.  They did a good job.  Their prices and work were good.  They cleaned up well all by themselves.  There were no nails in the driveway. They went around with magnets.  They also did a patch where there was a leak and there has not been any water damage since then.  They had to replace the plywood in the roof where there was a leak.  I have no complaints with them.  They did the work a couple of years ago and the roof is just fine till now.  They showed up when they said they were going to do it.  They were in and out in less than a day.  I would recommend them to others as well.

M R Plank Roofing Co 

M R Plank Roofing Co, came out a few times to repair our roof leaks and finally got it right.

While they were chipping ice they punched several holes in my roof. They also buried my heat pump in ice which they chipped off the roof. I had them come back to rectify that and when they did they left the gate in my yard open so my two show dogs got out and were running loose in my neighborhood until I tracked them down. I will not use them again in the future.

Office manager and staff do a good job of communicating and follow up.

Chris, who does the maintance work for Plank, did the job.  Hard working, pleasant, went beyone the call of duty.  Like all roofers, they are swamped with business and cannot do most work when it is wet and raining.  Took about ten days from estimate to doing the work.

Will have a reroof coming up in about five years and will definitely look to Plank to do the job.

The salesman came off as a "nice guy" who was quality oriented and eager to get the job. Once the work began I knew I was in trouble. The crew came out in a typical piece of junk truck with no company name and the laborers appeared to be in their late teens to early 20's, they were managed by one male who appeared to be in his late 40' to early 50's. The tear off went well and the speed of the project did to. The installation of the new roof is where the trouble began. The quality of the workmanship was substandard and I expressed my concerns to the once "nice guy" salesman who suddenly became less than helpful. The owner was eventually brought out to the jobsite who seemed less than eager to make things right. The owner comes across as your buddy but is gruff beneath the surface and even went as far as to indirectly insult the appearance of my building. The owner eventually did make things as right as he could by sending out another company to finish the job who did an outstanding job, wish I would have hired them.  Overall, this company brags about being the best but their business ethics are questionable. Make sure you get everything in writing because corners will be cut if you don't watch.

They were great and it was a really great crew. They were punctual, fast, clean and efficient. I was really very, very impressed. I haven?t found any leaks yet. I would use them again.

They did a nice job. We really like how the roof turned out, they cleaned up well, and the owner was very nice and helpful when he came out. The price was lower than we thought it would be.