Hudson Overhead Door

This morning started with a wood spacer / fastener coming loose from the garage overhang and getting wedged on one of the garage door panels. Already late for work I took a gamble and phoned Hudson Overhead Door. My call at 7:55 am was answered immediately and a service call scheduled for the same morning with the offer of a free estimate. Usually, I follow the standard practice of gathering three quotes from a service provider. However, the quote was reasonable and the prompt response time greatly appreciated. The repair to the main problem with the door was remedied while I was at work, crossing my fingers that all would go well. Upon arriving home, the garage door operated perfectly, both opening and closing. While at work I realized I missed the opportunity to mention a missing bolt on one of the side fasteners. Exemplary work by the service technician; the missing bolt had been replaced and other hardware serviced and improved. Thank you for taking care of the job on a very cold morning ~ Great work! Solon resident 1/26/2022

Its great! They are extremely friendly and their prices are reasonable. I would highly recommend them.

I called early in the morning as I was not able to enter my garage due to the broken torsion spring. They came to my place just after lunch and replaced the two torsion springs in about 40 minutes. The price was reasonable (less than anywhere else I called) and young man who fixed the door was professional and extremely polite.

I called early in the morning as I was not able to leave my garage due to the broken torsion spring. They came to my place within 15 minutes and replaced the torsion spring in less than 15 minutes. So from the time that I called to the point that I was able to leave to work, it took no more than 30 minutes. The price was reasonable and the two brothers who worked together to fix the door were professional and extremely polite.

Garage door spring broke this morning around 9:00.  Called Hudson Overhead Door and spoke with Debbie.  Very courteous and said someone would be here late morning to repair the spring.  They arrived around 11:30.

The two young men were professional, courteous and informative about the problem and the repair.

Was quickly repaired.  While they were here, they also lubricated all of the hinges, tracks and moving parts as well as making sure that the door was adjusted properly for the automatic garage door opener.

This is the second time I have worked with them and definitely recommend and will use again if needed.

I MADE THE APPOINTMENT. HE WOULD NOT SHOW UP. I WOULD CALL THE OFFICE AND THEY WOULD SAY THAT HE WAS ON HIS WAY. THIS WAS INCONVENIENT FOR ME AS I WOULD HAVE TO BE READY FOR HIM BEFORE WORK. AFTER ABOUT 4 TIMES HE FINALLY SHOWED UP AND FIXED THE DOOR. HIS WORK WAS FINE BUT IT WAS THE HASSLE OF GETTING HIM HERE THAT WAS AGGRAVATING.

COMPANY WAS CONTRACTED TO INSTALL DOORS & OPENER. INSTALLED DOORS, AND MADE A REPAIR AT NO CHARGE WHEN DAME WAS CAUSED BY ANOTHER CONTRACTOR. WOULD NOT COME OUT TO INSTALL OPENER, INSISTING THAT GARAGE WAS NOT FINISHED, THOUGH MEMBER FEELS WORK WAS DONE. MEMBER WILL USE ANOTHER SERVICE PROVIDER TO INSTALL OPENER.