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Carpets by Otto

About us

For over forty years this company of ours has been helping friends and neighbors all over Northwest Ohio beautify their homes with floors that are comfortable, durable, and affordable. If you give us a chance to earn your business we are confident that you will soon count yourself among the thousands of satisfied customers who wouldn't go anywhere else for their flooring needs!

Business highlights

56 years of experience

Services we offer

& area rugs., Carpet, hardwood, laminates, resilient, tile & stone

Reviews
4.07 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
57%
4
14%
3
14%
2
0%
1
14%
Showing 1-7 of 7 reviews
Rebecca Z.
Jan 2015
4.0
Yes, I recommend this pro
$900
unknown

Dennis D.
Jul 2014
1.0
The finish was poor in a number of areas so contacted Shaw Flooring (the makers of the hardwood flooring). They came out, evaluated, and said they would replace the flooring. I contacted Carpet's by Otto, let them know the flooring was inspected and would be replaced.....my only stipulation was I did not want AAA Construction to do the work because of sloppy work not related to the quality of the material. I have made a dozen calls and sent 3 certified letters asking when they're going to take care of this.....still nothing after 3 1/2 yrs. Carpet is HORRIBLE. So much so that we're replacing it. Again, they ignore all attempts at getting this resolved.

Erik P.
Dec 2013
3.0
$1,500
We ordered our carpet and had specific details about which parts of the floor were to be carpeted. they did not carpet all the areas that we requested, though they left us with the carpet to cover those areas. We called them back to come and look at it. The first person they sent said there wasn't enough carpet to complete the job. There clearly was. after a few more weeks we finally got a manager to show up who agreed with us that there was plenty of material left to complete the job. At least 2 weeks later somebody finally showed up to get the job done. They were entirely unapologetic about the ordeal.

Harvey S.
Mar 2013
5.0
Yes, I recommend this pro
$4,000
Great, very friendly installers!

Michael S.
Apr 2012
5.0
Yes, I recommend this pro
$5,000
When we explained what type of carpet we needed, the reps at Carpet's By Otto were right there leading us to the carpets that would do the job we needed (1 room as an office; the other room as a living room).
We asked a lot of questions, and were always greeted with a pleasant answer.
With regard to our ceramic tile purchase, Greg not only showed us several samples, he showed us the different ways tile could be laid out to create patterns if we wanted that.
It was a pleasant experience from beginning to end.

Zsuzsanna L.
Nov 2011
5.0
Yes, I recommend this pro
$2,000
We were very happy with them; they did a good job when they said they would and we had no problems with it. I will use them again in the future.

Jeff G.
Feb 2011
5.0
Yes, I recommend this pro
$2,500
They were economical, friendly, and they just did a good clean job. They were here when they said they were going to be here and the job was finished before they said it would be finished.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Carpets by Otto is currently rated 4.0 overall out of 5.

No, Carpets by Otto does not offer free project estimates.

No, Carpets by Otto does not offer eco-friendly accreditations.

No, Carpets by Otto does not offer a senior discount.

No, Carpets by Otto does not offer emergency services.

No, Carpets by Otto does not offer warranties.